Gerweck Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Oleski
a month ago
JC and AJ went above and beyond for me. I have never been so satisfied with a dealership. They made me feel like family. Thank you again I love my 2024 kicks. Definitely recommend them to anyone.

  Melanie elias
2 weeks ago
Everyone was extremely accommodating. Were quick to help us with our most recent purchase. I Would recommend highly to go see them, father son and grandson I love the family vibe and God bless them for being able to tolerate each other at work and still be in high spirits

  Austin Wickenheiser
a week ago
AJ was great to work with at Gerweck Nissan. He was accommodating, quick, and painless throughout the process.He did not pressure for a sale and was very helpful walking through everything. I would gladly return and recommend people back to work with AJ. Thanks again for the help and making the process simple and straight forward!

  Rebekah Skiver
a month ago
JC Gerwick and his team have amazing customer service and genuinely care about their customers! They found me exactly what I was looking for and delivered a seamless purchasing experience! This dealership is an hour from me, but totally worth the drive for the attention to detail and customer service! I have recommended them several friends already! And I love my Pathfinder Rock Creek!! Great value, technology, style, and performance for the money! Thanks guys!!

  Crystal Love
a month ago
AJ and his Dad JC went above and beyond to get me approved and into a new lease. They treated me with respect and we're very professional. Gerweck is the only dealership that has had my best interest and I'm very pleased with the service I received. Thanks again love my new car!!

  David Long
2 months ago
I was immediately met by the team at the Nissan dealer in Monroe, Michigan and asked how they could help (this was not my experience at other dealers, I had to search someone out). After talking for a few minutes, I was introduced to A.J. Gerweck and we talked through what I was looking for, I went for a test drive, and then he walked me through the different deals they could offer. I let him know I had one more place I wanted to look, he said no problem, took my number, and followed up with me a couple hours later to see what I thought. I stopped in the next day and bought my car, great experience from start to finish. Low hassle, great service and great price.Will definitely be buying our next car from them in the near future.

  loretta jeffrey
2 months ago
i dead going into a dealership due to the fact of pushy salesmen. I have to say my attitude has since changed. I had a wonderful experience and a wonderful salesmen. If anyone is interested in purchasing a new car please stop by Gerweck Nissan and try them out. You will be glad you did

  Andrea Williams
3 months ago
We came into the dealership knowing exactly what we were looking for vehicle wise, but still had some questions. AJ was very helpful, friendly, and willing to answer any and all questions. He made the experience very easy and we appreciated the promptness of help and ability to get in and out with a new vehicle that we love.

  Jarett Wall
4 months ago
Gerweck Nissan is the dealership to do business with. They treat you as if you were apart of their own family. The entire experience is quick simple and easy. They are very informative and helpful in answering any questions you may have about the vehicle to the purchase options. They do what they can to put you in a safe reliable vehicle every time.

  Charlie Schunn
2 weeks ago
AJ and the entire family treated me great. Easy to deal with, and humble for real. Recommend without hesitation, worth a little drive for me. Can't go wrong here.

  Brianna Gallagher (Briee)
3 months ago
Horrible customer service excessively overpriced I would recommend taking your car or getting a car from anywhere else. In response to freedom of speech with inaccurate slander is really becoming of a business owner. My husband simply asked you to waive a overpriced diagnostic. Behaving like you are is embarrassing. Keep the money and we'll certainly take our business elsewhere.

  Nirmal Desai
5 months ago
Dealers are so good, they had this family business.I met all 3 members of family like grandpa, his son and the youngest.They are so cooperative and give me a good deal.Please go to Gerweck, they are honest, and give all that they have promised.

  Tracey Smith-Brunelle
9 months ago
Gerwick Nissan is the best Nissan to do business with, they treat you like family and they care about their customers. JC, JT and John are some of the BEST in the business !! We just leased a 2023 Nissan Rouge and they went above and beyond to make sure we were satisfied. If anyone is looking for your new vehicle, please shop Gerwick Nissan because they will treat you right, and you ll be awfully happy you chose Gerwick.

  William Ducey
5 months ago
My wife and I purchased our first Nissan in 1997. We have done business with Gerweck Nissan for many years, and have always been treated way above average. We feel that the Gerweck family members are our personal friends.I highly recommend Gerweck Nissan!

  Anita Scheffler
a month ago
We were treated extremely well right from the beginning to the end by each one of them we encountered.Even second trip back A.J. Was very patient going over all the buttons and things on the dash and radio.John Gerweck was very nice , informative and good to work with.The above review was my first experience with them. I am now a return customer. They are always friendly, patient, informative and take care of even the minor requests . Excellent service, wonderful people. Very pleased with both purchases and any maintenance care in between as well.

  ed gman
a year ago
My wife just bought her new Kicks from AJ. Also got to meet the rest of the family. A family owned and operated dealer that treats you like part of the family. By far the best experience I have ever had purchasing a car.

  Greg Marsee
5 months ago
Thanks AJ and all the family at Gerwick Nissan. This was the easiest buying experience we have ever had. No games no pressure, just excellent customer service.

  Erica Love
7 months ago
My experience with Gerweck Nissa was absolutely wonderful, excellent customer service. Jason and his son made sure I got my Nissan Sentra that exact day. The car drives amazing, I m actually in love with my first car.if you are looking to get a brand new car this is the place to go.!!!! Thank You So Much Jason and His son

  Maria S.
7 months ago
Very bad experience with this dealership. I purchased a used car off their lot and within 2000 mile of driving it, it had major electrical issues that were unable to be fixed. Their responses to this review should mean nothing to people reading it, I am not being hostile, just honest. The car was purchased as is, drove it for about 2000 mile and had only had it 6 months before it started acting crazy all the dash lights would light up it would rev, the dials would move up and down and the transmission wouldn't fully shift ( couldn't drive faster than 20mph)but upon taking to a different dealership to have it fixed, it had been serviced there for electrical issues in the past, which Gerweck never disclosed to be. So it was the most expensive lesson of my life. If you are buying a used car there and they offer the extended warranty I highly suggest you purchase it because In my experience you will need it.I will let you know the dealership responded that they did disclose electrical issues, but I will 100% guarantee that they didn't.I would never have purchased it. I already had one reliable vehicle to drive and was in no real hurry to find a car.

  MJ Thomas
10 months ago
I brought my vehicle in for an oil change and asked to have my transmission also looked at as it was engaging very hard from reverse into drive ONLY on the initial start out in the morning and at NO other time .never while driving under normal operations only after initial cold start. All of which was specifically told to the service manager before bringing the car in. I even brought the car in the night before the service to ensure it was checked on a cold start because again this is the ONLY time the problem occurs. When I received a call from the service manager the following day indicating my vehicle was ready for pick up, I asked about the transmission issue and I was informed that the mechanic could not replicate the issue. I asked how much my total for the service was and informed over $200. I asked how much for the diagnostic work and was advised $149.00 for an hour of trouble shooting. I was informed the mechanic test drove the car, checked the transmission fluid (included as part of the routine fluids check) and ran a code check, which was also negative. There were absolutely no notes in the repair order as to what was done to check the transmission that would indicate any more than 15-20minutes, at best to test drive and scan the codes. Upon my arrival to pick up my vehicle I asked the mechanic to please sit in the car to listen for the hard shift on the initial shift from reverse to drive. It was noticed, not as hard as usual, but noticed. The mechanic acknowledged the hard shift and advised that there had been a bulletin on the issue and stated that there was no recall or repair noticed published but more of an informational bulletin on the matter and was recommended a fluid change which normally is between 80-90k miles. My car has 96k. Knowing this information was out there, I would have gladly paid the $149 towards a transmission fluid change if contacted with the information that the issue couldn t be replicated by the mechanic. But rather I believe I was overcharged for a 15 -20 minutes of a diagnostic test drive and code check. When I talked to the service manager and voiced my concern she replied we don t operate like that, if it says 1 hr the mechanic worked for an hour . It certainly would have been nice to see what diagnostic work, if any, was conducted beyond a test drive and code test to justify the 1 hr of diagnostic labor. I have had all my services and repairs performed on my vehicle at your shop for the past 4 years and this was the first time I have felt unsatisfied with my experience and the lack of cooperation from the service manager.Respectfully,Michael Thomas

  Mark
4 months ago
I had great service I ordered my car they had it within 3 days everything went very smooth and the best thing of all they even delivered it to my house...

  Eric Eramo
a month ago
Had my Altima serviced and oil changed.Great service and turn around time.Will be back.

  Ben Steves
a year ago
I couldn t be more satisfied with my experience with AJ at Gerweck. He was extremely knowledgeable and patiently answered every question in a very straight forward manner.We never felt any pressure to make a decision, give our personal info up front, test drive a car, choose a particular model/color, or ANYTHING.I also loved how we didn t get passed along to different people throughout the process- he handled the financing, extra warranty, etc.Thank you!

  Andrew Wawrzyniak
2 months ago
Was in there on Thursday to look at a car ended up getting it. Very friendly and easy-going.

  Rhonda T-B
10 months ago
AJ is great to work with, he's got a friendly personality and knows these cars inside and out. It's obvious this is a good and reputable family dealership. I would highly recommend Gerweck Nissan and am adding one more 5 star review for AJ on their Google reviews!

  Melissa McPeek
3 years ago
My credit is not great and I am in the process of rebuilding it. Staff there proceeded to act like they were going to work with me than stopped answering my emails. My son and I went to Crest Lincoln and bought his chevy Impala there. We ended up paying cash for it !

  OAK555 1
5 months ago
Nice, friendly and honest. They met my trade in request, which allowed me to purchase a new Frontier.

  Dale Martin
3 years ago
GREAT NISSAN EXPERIENCE Hometown Family dealership that treats You like Family! You are not just a number here .... John takes great pride in what he sells and the service they provide ! Thanks for the Awesome 2020 Sentra SR

  Phillip Hall
7 months ago
STOP LYING ABOUT SELLING BAD CARS OFF YOUR LOT,IT TOOK U THIS LONG TO TO EVEN RESPOND,WARNING PEOPLE OF MONROE, DONT BUY USED CARS HERE,U ARE ATERRIBLE DEALERSHIP AND U GUYS KNOW WHAT U DID,I CAUGHT THIS DEALERSHIP SELLING BAD CARS OFF THERE LOT,THEY WILL NEVER SATISFY THIS COMPAINT,THEY WONT EVEN CONTACT ME,AS EVERYONE CAN SEE THEY DONT KNOW HOW RESPOND TO THERE LIES AND DECEIT,IAM ACERTIFIED LICENSED MECHANIC AND BUSSINESS OWNER 50 YEARS EXPERINENE,, CANT BELIEVE THEY THEY DID THIS TO ME AD MY DISABLED PARTNER, GERWECK FAMILY HAS NOT ATTEMPTED TO SATISFY MY COMPLAINT YET,4/15/2023,FACTS ARE ,I WILL BE WATCHING U FROM HERE ON OUT TO DO THE RIGHT THING ,AND THE PEOPLES OF MONROE WILL KNOW ABOUGHT YOUR DIRTY DEEDS AS A CAR DEALER,BOUGHT A USED CAR AS IS, U DONT DESERVE TO KEEP THE 12,000 DOLLARS U TOOK FROM US,STOP LYING ABOUT IT A.J,U ARE A EMBARRASSMENT TO MON OE,U KNOW THIS CAR HAD A BLOCKED CATALYTIC CONVERTER,AND ABAD ENGINE,SHAME ON U GUYS,LESS THEN 6 months and 4,177 ,U guys got caught selling bad cars off your lot 50 years experinence, any warranty company would have seen this as pre-existing,gerweck family should be ashamed of two men that sit in front of store, the way I was treated today with severe anger and violent behavior from the younger one and told to get out as soon as he came in to the office where i sitting as the elder man watched and did nothing, they did not want to hear my complaint about a bad car they sold to my disabled partner,shame on you both, he was upset about a Google review I new nothing about it,the facts are,we bought a car from them and 4000 miles later,found out,this car had a blocked catalytic converter and engine failure, this car had these issues when we left the dealership.used car over 100000 miles on it,paid full price for it ,Pryor to the 100000 miles,car was using oil that damaged the catalytic converter,4000 miles later the engine gave out and another dealership verified converter was contaminated with engine oil,in the defense of gerweck dealership, they might not have known this car had these issues,somehow this car fell thru the cracks and sold to usq from his lot but today I tried to talk to them and basically was walked to the door was told to get out. The younger man was very treating, speaking loud and in very violent way like he was going to attack me,this dealership does not know how to deal with people or a simple complaint like mind.the facts are we bought a used car as is,the law is on there side,but what about the great customer service I see in the reviews, people should never be treated this way,it's called communication,I was told by the younger man,I should have known better to buy a car with over 100000 miles on it from his lot,I have been in this business 50 years,as a mechanic and auto shop owner,I have never seen people treated like this ,I gave them a chance to make this right today and they chose violence over communication.Warning if you do a Google review not in there favor,they will kick you out of the dealership.thats what happened to me today.the lesson learned today, Don't buy a car with over 100000 miles on it,those words came from his mouth.this could have been resolved with communication, they chose verbal violence. I just wanted to see if we could do something because yes I was upset about buying a 6,ooo dollar engine for the car I bought from gerweck, but was thrown out today.very disrespectful, my partner is a cancer survivor with a lot of medical issues. Very disrespectful against disabled people,,I told him I was also disabled and he maid remarks and laughed about it.shamful,would you buy a car there..think about it.this car failed within 6 months ,4,177 miles on it, gerweck did not even look at the paperwork.this dealership is disrespectful to automotive industry,the only way this could ever be resolved ,gerweck dealership would have to pay me back,6 6000 dollars back for the bad engine. But now they can keep the dirty money.if u go the extra mile for your customers, u would have refunded money back.

  Dawn Troxell
3 months ago
Love the Gerwecks they are always helpful with our purchase of a new vehicle