Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tom Primeau
7 months ago
I had an engine swap done. The car is now running like garbage. The air box hose was not destroyed like this when it came in. The mechanic taped it with electrical tape. The starter and airbox were loose. Loose bolts, random parts and garbage all over the engine bay. Grease in the interior of the car. CEL is currently on and the car won t idle and Boggs during acceleration. Two vapor lines missing and one is completely wrong and not hooked up properly. They didn t bother, recharging the air conditioning, which worked when dropped off. They somehow blew the radio fuse. They unhooked the wiper washers and left it unhooked. They were obviously outside of their abilities on this one. It also took them two months+ to complete my car. They also switched locations while they had my car without bothering to let me know. Sent photos to both Steve and owner Dave to give them the opportunity to respond or make this right and both ghosted me. Stay far away!
Keith Obourn
8 months ago
I will not leave a bad review but here was a tuneup of how I received my vehicle back, you be the judge. I ll attach my grounding plug and repair the 2 bolts broken grounding my coil and reroute the wires the way ford recommends.Service: Auto maintenanceService: Auto maintenance
Lawrence Else
5 months ago
They are affordable and fast and they do good work. They also do free diagnosis if you have sounds coming from your car that you want to get checked out. I bring all my cars here now.
Tracy Volmar
8 months ago
The owner spent extra time showing me how to properly read my oil dip stick because I over filled my oil. He also show me the bad parts after removing them . They are all honest employees. They all work hard long hours and I'm thankful that I found them. Their prices are also very reasonable especially the oil changes.Services: Tires, Auto power window repair, Auto glass repair, Auto engine diagnostic, Oil changeServices: Tires, Auto power window repair, Auto glass repair, Auto engine diagnostic, Oil change
Keyan Lusch
a year ago
Steve and his guys repaired the transmission, exhaust and a few other repairs needed on my daily driver. Did a great job keeping me in the loop with any changes. I would 100% recommend these guys for any type of vehicle work. They are honest and do good work. I trust them and will return with any future repairs needed. Thanks again.Services: Transmission, Exhaust, General repairs & maintenance
Anne Osment
a year ago
My goodness they are truly good and honest! In a world where everything is changing, DB is like a rock of stability and reliability. They replaced the transmission and brakes at a fraction of the price that the other guy wanted to charge me. Their work is top quality too. everything is done right the first time. I highly recommend them!Services: Transmission, Exhaust, Engine repair, Brakes
Susan Shock
a year ago
I have been going to this business for almost 8 years. I love their work they do. I love how they explain everything to you before they work on your vehicle (s). I believe the owner and staff are well experienced. I have recommend then to several of my friends and family members and they all will tell you the same. Most shops try to screw woman because they think we don't know much. But not this place. Price and service is the same for everyone. Stop in and get a great experience as I did.Services: Tires, Auto exhaust system repair, Tire rotations, Vehicle Inspection, Auto exhaust system replacement, Brakes, Vehicle safety inspection, Battery, Oil change
Casey Baker
7 months ago
Great experience, I needed good quick efficient work done & was recommended by family. They did an amazing job, professionally tooken care of & quick for my busy mom schedule.
QP Michigan
8 months ago
Stay away from this place. They changed locations to a shady, unmarked building set back from the road without notifying their customers. Terrible communication. I had to chase them down for updates because they never called. Poor quality work and zero pride in what they do. There are plenty of reputable places in Monroe to chose from. Do yourselves a favor and avoid Steve and David Black at all costs.Services: Auto engine diagnostic, Engine repair
Paloma Tavarez
10 months ago
I brought my car here and it sat in their parking lot for 4 days untouched because they refused to file a claim for my warranty to cover the expenses. They wanted me to pay them out of pocket when all repairs are to be covered by my warranty according to my contract. Very unprofessional service, I would not recommend.
Kathleen Haack
a year ago
The staff went over and above to be honest, fair and cordial. The service was outstanding and Steve and James attended to my difficult situation with care and went way above average in all areas of business professionalism. I will be returning here for any future auto repair needs. Highly recommend them!Service: ElectricalService: Electrical
Crystal Sarnacki
10 months ago
The mechanic that doesn't have court twice in a week. Is apparently the dummin in the bunch. How do you quote someone $1,300 in repairs and you don't even lift the truck off the ground. I got a second quote for the repairs on my truck. Turns out it's only a $300 repair. Why are you trying to replace Parts on a vehicle that don't need replacing. You ain't nothing but a scammer beware of misdiagnosis and then trying to fix things that are not broke. I will not be using this place again.
Grant
6 months ago
worst of the worst trash place, don t waste your time bring your car to this sketchy place they will not help at all. I don t even know how they have enough business and money to stay open Makes sense this place shows how monroe is perfectly.
Jessica Bennett
9 months ago
These guys are awesome. Super honest, great pricing, fast service with amazing work. Really down to earth and the only shop I will go to.Service: TiresService: Tires
Rhonda Bovee'
8 months ago
My car wasn't right after going over rr tracks heading to work. They were the first ones I called and after calling others. The last ones....Great customer service and Extremely helpful.Thanks you guys
E Elya
8 months ago
Awesome work and customer service! Have been to this shop numerous times and have never had any problems! Super friendly and informative staff and fast service!Services: Transmission, Auto exhaust system repair, Auto engine diagnostic, Auto maintenanceServices: Transmission, Auto exhaust system repair, Auto engine diagnostic, Auto maintenance
Ryan Kenney
2 years ago
Unfortunately a their service has not been the best recently. I had a vehicle sit on their property for three weeks and then was told another three weeks until they can work on it. Insurance was going to cover the costs, but Owner states they haven't contacted him. My insurance provider sent copies of sent emails to me.They were once my go to, but no longer.They may be better with those who need minor repairs, but I wouldn't recommend when it comes to insurance claims.I hope all the best for them, tho. The front desk manager, Steve, is very polite, and patient. Thank you.
Deana Babcock
a year ago
My family and I started going here years ago and have had nothing but good things to say about these guys! They are honest fair and won't steer u wrong on repairs. They treat each one like it's their own vehicle!Services: Exhaust, Tires, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Auto maintenance, Oil changeServices: Exhaust, Tires, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Auto maintenance, Oil change
Tracy Corson
a year ago
Great work and great staff! As a woman it's hard to go anywhere and not have someone attempt to take advantage of your lack of knowledge in the auto area...... NOT HERE!!!! Honest group of friendly people that I'd recommend any day
Gailyn Whitman
2 years ago
I had a radiator hose blow on my transit connect. I was on my was to a dog show. I called from the show to ask if they could fit me in today. I got a prompt yes. Showed my dog and headed over. The team had me and my baby girl on the road as quick as they could. So thankful for the service and reasonable price. Thanks again guys.Service: General repairs & maintenanceService: General repairs & maintenance
J. Perry
a year ago
DB has been taking care of my cars since I moved to Monroe 9 years ago. Always fairly priced, warrantied work, and a quick turn around time. They stand by their work and will take care of you.
Kyle O
4 years ago
Got taken advantage of by very rude people.They charged several hours of labor for a job that took one guy 20-30 minutes.After getting quotes from a few other auto shops in town for the same job, I realize it could ve been done for half the price elsewhere.On the bright side, they were able to squeeze me in on a tight schedule and do the work quickly. The car is fixed and seems to be running fine.... so far.2/5 would not recommend
Howard Brandy
a year ago
Fast and fair service! Highly recommend!! Had a problem I spent 400$ on and 2 weeks at the dealership they fixed in 15 minutes!! Will be a returning customer!!Service: General repairs & maintenanceService: General repairs & maintenance
Mike Lymond
a year ago
Pesky check engine light on my Chrysler T/C van and several trips to different places figuring this thing out. The guys at DB are not only knowledgeable but kind and very fair on pricing. Oh and the dang light is gone! Next repair I need I m absolutely calling these guys first.Service: Auto engine diagnosticService: Auto engine diagnostic
Faith-Ann Borchardt
5 years ago
This shop is amazing. I have frequent car troubles and they take in my car and fix it right up in a day maybe two. They are super friendly and they treat you like family! Highly recommend bringing your cars here!! Have not had any troubles with anything they have worked on!!
Hailey Lorenz
a year ago
Excellent staff!! They always take exceptional care of my vehicle and they treat you like family! Best work and prices in town!
John Jackson
4 years ago
I have never had better customer service. They fit me in on a Saturday. Also the cost was half that of the larger chain mechanic shops. The other shops mark up the price of parts by 2 or 3 hundred percent, when you look at the prices charged on the receipt you can actually see they are the real price.Also they brought to my attention the issues I had already known but did not tell them about.
Jamie Lee
3 years ago
Save yourself the time hassle and money and take your car to a different place because this place will rip you off if you let them. Spent hundreds of dollars at this place to have a car still not fixed than finally told it was a head problem took it and had my head's tested at 3 different places to find out that was NOT the problem it was the water pump. I wish I would have listened to everyone and not took my car back there after the first attempt..Oh also broke stuff that was not broke when taken there and was brand new.. sad I have to give a 1 star because I would not give them that if I didn't have too... Probably should hire people that actually know what they are doing instead of getting high all day
Kimberly Byram
a year ago
They are amazing and super helpful! Great work! And I will definitely be back for any other car needs!!Service: Steering & suspension replacementService: Steering & suspension replacement
Caleb Grantham
a year ago
I would not recommend, every time I ve had my car in the shop something different gets fixed and I m left with the same issue. Had my oil changed and not even 1 quart of oil came out of it the next time I had changed my oil. Go to another shop you probably save some $. Every other customer I ve met has the same type of issues.Services: Brakes, Oil changeServices: Brakes, Oil change