Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christina Ramsey
4 weeks ago
Absolutely amazing service! Everyone was so nice and got my car fixed in a decent amount of time. The price was exactly what I expected. I will definitely be back next time my car needs worked on.
BRENDEN SCHMIDT
a month ago
Showed up in the morning with an unknown engine noise and needing a new water pump and belts. They got it back to me before day end and even tackled an additional issue I later called about. They confirmed before adding additional costs and the overall price was extremely reasonable. Highly recommend!
Fred Drews
4 months ago
Used Thompsons garage several times,has always been honest,friendly, and timely. He also called to approve repairs before doing the work. Fair pricing and just an all around good shop, highly recommend their services.
Fernando Woods
2 weeks ago
Thompsons is great And does an amazing job, and I'm s honest about their with
Morgan Naval
a year ago
Be very careful when doing business with this shop. I called to inform the shop of issues with my battery and they said it would be a $75 service charge to run a parasite draw test and any other test to find any issues. They got me in rather quickly, but when I went to pick up my car, I was told they replaced my battery. I did NOT ask or need them to replace my battery, as I still had a warranty on the battery that was in my car, when I dropped my car off. When I asked for my batter back, he charged me $18 for a battery he took and kept from me. I never asked for him to switch, input or remove anything from my car, I simply wanted test run to understand what the issue was. I was uncomfortable so I simply paid, though I didn t have the money I just didn t have the confidence or know how of the situation, however I was clear I didn t need or want the battery. They also charged me for putting the battery in, again I never asked them to do that. They said my battery was dead, however, I drove it out there could jump it on my own and had a warranty. The battery they sold me dies within 2 weeks. I was so uncomfortable dealing with them I never went back. I still to this day would not trust them or send anyone out there. Just make sure you get your parts back and check your invoice for extra charges, especially if you didn t ask for them.
Drew
8 months ago
Very quick turnaround on my vehicle. They inspected my vehicle and called me with the price before doing any work. They did not try to sell me on every little issue with my vehicle like the dealership does. The only issue I had was finding a spot to park my vehicle or turning it around in the parking lot was tricky.
David Mears
3 months ago
Great family owned shop! They make you feel like family! Thank you for all you do!
John Butler
2 years ago
I came into town for classes. Car broke down as soon as I arrived. I called and left a voice mail after hours and right away the next morning Eric gave me a call. Before 8 a.m. my car was towed to the shop and by 2 p.m. my car was ready to go! Very friendly. Very trustworthy. Very fair prices! I appreciate the "go above and beyond" attitude Eric presented. I was not left stranded long with the help from these guys! Highly recommend using them!
Theresa Dhondup
3 months ago
They did a great job fixing a broken part on my truck.
Alexander Woods
10 months ago
Completely trustworthy, good folks. I'm telling all my friends and family about them. Good values on what's important, getting the job done right the first time and not charging you an arm and a leg to get it done.
Justin Walker
a year ago
I don t ever write reviews but I gotta shout out Eric and Kevin @Thompsons Garage !!!If you need ANYTHING repaired on your vehicle, GO THERE.GOOD, Honest people that take care of you in all way$.Service: General repairs & maintenanceService: General repairs & maintenance
Jonathan Shelley
2 years ago
The folks at Thompson were able to get us in right away and actually had all the parts available for our 2004 Ford Explorer. Even though I was working in Grand Rapids, we were able to complete all the business over the phone. I think the prices were fair and the work was good. Customer service is outstanding. I hope I never need to use a garage again, but if I do Thompson is at the very top of my list.
Chris Anguiano
3 years ago
Eric and his team was awesome! Very happy with his work and fair pricing for how much work it needed to be done on the car. Eric even came in on his off time so I could get vehicle before the holiday weekend! I would definitely give this shop a chance first before going somewhere else and getting overpriced on a quote.Services: Tires, Steering & suspension repair, Wheel alignmentServices: Tires, Steering & suspension repair, Wheel alignment
You Dontknowmyname
a year ago
The owner was very welcoming friendly and funny he made sure my car got in an out quickly when I told him I had to be somewhere by certain time. Would highly recommend.Service: General repairs & maintenanceService: General repairs & maintenance
Kerry Nelson
a year ago
They did a great job fixing my car. Great work, fair prices & they even gave me a loaner car to get to work that day
william jacobs
a year ago
Called them they got my car right in and had it done in a couple hours. Very courteous and inexpensive. They will definitely get my business again.Service: Auto maintenanceService: Auto maintenance
cindy tk
a year ago
Ryan was awesome and thoroughly explained all the costs to me and why I needed the replacements. Definitely going to be making this my regular garage. Also thrilled because they're local to me.
Mandy Severance
5 years ago
I had an Air Conditioning compressor go out in my car and my dealership told me it was a $2000 dollar repair. I called Thompson's garage and they looked at my car the same day. The shop is beautiful and staff is incredibly professional. Eric looked at my car and told me he could fix it for 1,500 less. My car was fixed two days later and the air works perfectly. I HIGHLY recommend this local business. Their integrity and workmanship is 5 star.
Dani E
2 years ago
It was a Friday, and I needed to get my brakes and rotors done for a trip the next Monday. Adam at Thompsons was quick and very helpful. The price was nice too. It ended up far cheaper than I expected.
Npis Vwj
5 years ago
Very friendly staff and good work with great price. While you wait they make you feel comfortable and you don't have to wait days to get your car back. Took my car in for a broken rear swing arm bracket and I was in and out in 30mim .
Bo Kopietz
4 years ago
Eric is great! I had a wheel bearing noise that I thought was coming from the front driver side. He checked the wheels and it was on the other side. Replaced the problem one and my car was back to normal. Good price and I trust Eric. I'll be going here for all my car issues from now on.
Meg Evert
5 years ago
My alternator went out in my car. I needed to work the next night and given that I'm a delivery driver I had to have it fixed ASAP!Thompson's had my car fixed the next morning and promptly called me to pick it up. They were reasonably priced, efficient, and very friendly through the whole process. I would definitely recommend them for any of your car needs.
Daniel Vlasic
2 years ago
Great experience as usual. They actually told me how to fix the part over the phone. but I had my fill and took it to them. No hassle, no overcharging, just fixing my vehicle.
Chris Beal
a year ago
Work was excellently done at less expense than expected and was completed quicker than expected (same day), while being thorough. Very professional garage with people who know cars and how to treat people.
Meranda S Smith
4 years ago
Eric is very trustworthy and reliable and has fair prices. He's totally honest. If something doesn't need to be fixed, he won't swindle you out of money and say it does like the other guys do. :)
Cyndi Terwilliger
a year ago
Very happy with our first time there! Very friendly and really good service. Will be back for any auto needs.
Cathy LaClear
3 years ago
Eric and his crew are great. They go out of their way to do the little stuff that needs attention also and gets it done and got our van running great.I recommend them to everyone that is needing an auto repair job on their vehicle.
Laurie Brinker
a year ago
You can rely on Eric (the owner) to be trustworthy and truthful about your car. He is one of the good ones!
Ryan McKenna
a year ago
Thompsons garage is the only place we will ever take or vehicles - super friendly, great prices, and flawless execution of work! Thank you Erik!!
Dale & Debbie Dennis
4 years ago
I am a bit of a gearhead and do a lot of my own automotive work. I didn't have time or motivation to work on my wife's van so went to Thompson's on a friend's recommendation. I was VERY pleased with the outcome. They were courteous, honest, and fair priced. I will be going back in the future.