Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelsey Moore
a month ago
I cannot speak highly enough of the amazing service and friendly staff at Parsons! I recently bought a newer vehicle and they were so nice about taking a look at it and finding the issue. It ended up being a simple fix but they made the process so convenient!
Hosie Bush IV
9 months ago
Friendly, small town style service! I loved how welcoming they were here. I had a low tire and they got me squared away quickly and didn't try to rip me off! If I lived closer, they would be a great go-to repair shop for me!
Rachel
2 months ago
We had an issue come up with our tire, pulled in and out within 5 minutes and tire was fixed. These guys are awesome and know what they are doing. If you need tire help while in town this is the place to go.
Natasha King
a year ago
Clayton and Kyle are trustworthy and competent mechanics and I'm grateful to be able to rely on them for any issues that may arise with my car. They are responsive, kind, and accommodating when possible (they were able to make sure I could have my car back in time for a doctor's appt later that day). Clayton gave me honest feedback on my car's issues and did not pressure me to have unnecessary work done. As long as I live in Mason, I will be bringing and recommending business to Parsons.
KaCey Carpenter
3 years ago
This shop is absolutely unmatched, my family has been taking all of our vehicles here ever since we found them. Jim is one of the most honest and hardworking people I ve ever had the privilege of knowing. Clayton is just as trustworthy and driven, we ve even become almost like friends. They re always willing to talk and they go above and beyond to share their knowledge, especially if you re a car nerd like myself. They have never pushed a repair that wasn t needed, or wasn t going to make a significant difference. Seriously this place is awesome. We ve never had a bad experience in over 30 years and 20+ times doing business with Parsons. I d drive hours to take my car here before I went to any other shop.Services: Transmission, Electrical repair, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine tuning, Engine repair
Jessica Dowker
a year ago
Everyone here is super nice, I have no idea about cars but I never once felt like they looked down on me for that. They even stayed open a little late for me to pick up my car on a Friday evening. They made my warranty experience very easy.
Lisa Etelamaki
a year ago
I went to Parsons to get an estimate for a blown radiator. Scheduled the appointment and brought my vehicle in for it to be replaced. They were very courteous and professional. I highly recommend them for any repair!!
Savannah Keffer
11 months ago
They were super friendly and helpful. They were very understanding when my engine seized up and I was without a vehicle, which complicated moving it away from their lot.
Jim Hayden
a year ago
You have Clayton and Kyle. 2 guys who have teamed up to get the job done. No worries when your vehicle is in for repair. Glad to see they use a lot of OE parts also.
Vicki Smith
6 days ago
Clayton and his employees great.
Kara P
6 years ago
The service and pricing are excellent. Really top notch. I completely trust them to figure out what is wrong and fix it for a fair price. I've had two repairs done here and a third time I went to check the suspension - Jim checked it out at no cost and advised against costly work because it wouldn't have made a significant improvement. The waiting room is tiny and a bit run down but comfy. They even have a water cooler and a box of snacks you can purchase from. Parsons is part of what is so great about Mason.
Carol Cadwell
a year ago
Parsons has worked on my vehicle a number of times. I always find Clayton to be 100%. I would definitely recommend them.
Jennifer Richmond
7 years ago
Got my brakes and rotors replaced $150 less than the place I usually go. Service was so quick - I called and they squeezed me in next day. Very friendly. Will whole-heartedly recommend.
Dwight Hall
5 years ago
Honest, fast, and affordable!! I usually work on my own vehicles, but was working out of town. They got it in quick and fixed it right for a good price. Hometown, family owned business. Good people.
Betty Douglas
2 years ago
They went the extra mile so I could have my car back before the weekend !!! Reasonable prices.They know how to fix my vehicle. I trust them.
Kayla Strunk
5 years ago
It took longer for me to find the nail in my tire, than it did for Clayton to patch it up for me. Great service and kind staff. I absolutely reccomrec this family owned shop.Thank you Clayton!
Joe Cooper
3 years ago
The company i work for sends their vehicles here. They are a family owned company and do top notch work. They'll stop what they are doing and fix a flat for you. Highly recommended.
Robin Bowen
a year ago
I never went there.Lol.Heard they are great but i have never used them.
Scooter B
4 years ago
Great service,. Honest shop,. He will let you know if other thing need attention and not pressure you to fix it now.
Harris Priller
6 years ago
Owner is friendly, and explains whats going on and what could be done to fix the problem without pushing you to get unnecessary repairs. I'll be bringing my car there for as long as I live in mason.
Warren Couling
5 years ago
They service my vehicles in a timely manner and do great work.
Paul Martin
a year ago
They saved me a bunch of money on an oil change compared to the dealer cost
andy parsons
2 years ago
Always great service and communication from Clayton. Highly recommend.
Carolynn Patterson
4 years ago
Friendly,efficient service. Took time to explain problems and solutions in understandable terms. Reasonable prices.
Dan Houthoofd
5 years ago
Affordable. Fast. Reliable. Trustworthy. Honest. What else can you ask for in a garage?
Your Mom
7 years ago
Friendly, fast, and fair, and they do great, thorough work. I never go anywhere else!
Machu
6 years ago
Great service. They will always explain the issue and how they can fix it.
Carl Hartenburg
5 years ago
Does good work. Can be trusted to do the repairs you need
Jolynn Marlow
a year ago
This is where we take all of our vehicle's, have known Jim Parsons a long time
Terl Patterson
2 years ago
They only sell you what you need and are big on preventive maintenance.