Napa Auto Parts - Motor Parts & Equipment Corporation

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ruthellen Ray
2 weeks ago
Great service & saved me $!

  Alexander Winklepleck
a year ago
Walked in store and the only person viewable was an old man standing at the counter. Stood there for 2 minutes without any acknowledgement whatsoever so walked out and called to cancel online order. There are 2 other parts stores within a mile maybe are more interested in people who walk through the door.Oh and the order was supposed to be ready a day earlier as well.

  Drew
a year ago
Not impressed at all. I ordered a part and was told it would be in later that day and they will call me as soon as it arrives; we'll three weeks later and I hadn't received a call. I ended up getting the part from someone else that very same day. FYI if you are working on something important that needs to be completed quickly then I would go somewhere else to get your parts. Lessoned learned here.

  Eric Crawford
3 years ago
A true AUTO PARTS store. They had AC Delco auto trac II ( Transfer case fluid ) in stock when the Chevrolet dealer didnt even have it. Friendly and helpful staff. Not so much on frilly accessories, but they had the parts I needed. Great service.

  Tom Kring
6 years ago
I bought a tool at Napa. Never even opened it. I went to return it. All parts and plastic washers that came with it intact. The salesman opened it and said it was used. I reassured him that the only time it was opened was when he opened it at the time of purchase..$90.00,,, and he wouldn't let me return it. With the receipt. I swore that I never opened it. So he either sold me a used part. Or that store is so desperate that they need the money more..I WILL NEVER SHOP AT Napa again.More your loss than mine!!!!

  Chuck Ulch
4 years ago
Huge, Huge Thanks to JUSTIN for helping me out today! Semi broke down, 2hrs from terminal, and went above and beyond to get me back rollin. You are VERY appreciated! Thank you again for all your help!

  777SilverPhoenix777
4 years ago
Went looking for a specific brake rotor with unusual hub size. They offered to check with the main warehouse and measure them all. Excellent service!

  Warren Couling
6 years ago
The person who was assisting me was not too sure minded, but he ended up getting what I needed, and it was the right parts. I did have some resurvations at the time. The parts were right. Yea!!!

  Todd Estep
a year ago
I was looking for an hour pulley and they had one and eight bucks cheaper than everybody or more

  Chico Dusty
3 months ago
Gunhead 247 about to fix his Cadillac

  Rachel Weller
5 years ago
All of these fellas are very helpful, and knowledgeable about the products they sell. Customer service is their number 1 priority. I will definitely be gettt my parts from here. #ilovemasonnapa

  Robbie Clark (Hammer)
4 years ago
These guy know there store and were every thing is. Great prices customer service was alsome

  Colonial Tinker
a year ago
Helpful in finding the right clips for the fender liner I needed.

  robert harris
4 years ago
The people are too lazy to do their job. I don't have time to stand around while they pick their noses& make me wait

  Ricky Peterson
4 years ago
Very helpful they charged my car battery in less then one hour

  Trent Drake
5 years ago
Kinda pricy but has helpful people and sometimes the parts you need need are in stock

  Edward Henley
6 years ago
Decent people okay prices Stars a little disorganized but you can find stuff

  Randy Shroufe
5 years ago
The service I received was exceptional.....thank u very much bryan for all your help!!

  Kelly Pell
5 years ago
Great staff, very helpful. Best auto parts store in Mason

  GTW RALPH
6 years ago
Super helpful and great with giving the RIGHT advice to fix my truck !

  Kathy Lyon
3 years ago
They are the best! There is no reason to go anywhere else!

  Terry Lackey
2 years ago
Not very good service. No knowledge other than computer

  Jimi Paul
2 years ago
Love these guys. Local favorites!

  Aaron B
5 years ago
Prices up, quality down, warranties non existant. Cater to business mostly.

  Todd Walter
a year ago
Mason is always very helpful

  Drifter's Den
5 years ago
When I stop by they have what I need or good info

  Doug Mack
a year ago
Very helpful as always

  Deborah Debbie Green
2 years ago
Staff is helpful and knowledgeable.

  Sandra Launstein
5 years ago
Helpful staff. easy access.

  Rafael Hernandez
6 years ago
Great service when needed