Quality Car Care Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mat Metor
3 weeks ago
staff is attentive and easy to talk to.. did the job on my vehicle fixing my door hinges. Appears to be a good job. Time will tell. But so far I'm pleased

  jenny seagers
6 months ago
I had tried for days to get a tow with no luck. Called Quakity Care and had a tow within 20 minutes. The gentleman was super friendly and it was a quick and easy process. My vehicle hadn't run in 2 years so I was expecting the worst, but they fixed her up and I was on the road! Very reasonable price also. Definitely recommend

  lori mercier
4 months ago
I have used this car care center for years and they've always strived to answer my questions and have completed the repair/service in a timely professional manner. I plan continue to use them for my auto needs!

  Jesse Renfors
9 months ago
These guys are thorough and definitely quality. They truly care about your vehicles and keeping you safe. Thanks for the help and we will see you the next time we need...

  Crystal Hainstock
11 months ago
The business name "Quality" Car Care is a direct reflection of their customer service and car care services. They are friendly, extremely knowledgeable, if something requires extra research they have gone the extra mile to find out. They communicate clearly, answer all my questions, and offer up alternatives so that I can make an informed decision before proceeding with repairs or upgrades. I absolutely love that they dedicate Tuesdays as ladies' day for a discounted oil change. I've been a loyal customer for 8 years, I trust their expertise and am grateful for their thoroughness.

  Troy Biwersi
8 months ago
Our family had a tire go flat that lead to broken studs and an uncertain way home. After explaining our situation , they were able to get my children and I safely back on the road again. Awesome people!!

  G
a year ago
Had some car trouble coming in from Detroit. Only in town a few days so I called about five places, all were booked for weeks. Quality was also very busy but agreed to try to squeeze me in. They were so kind, and ended up being able to fix it for a reasonable price within days, truly saved our trip!

  Emma Goebel LaFleche
2 years ago
Quality Car Care Center did a great job of helping us when we needed it. We were on a road trip through the UP, when we ran into car troubles. They were able to work us into their schedule the same day, and we were able to finish our trip thanks to them. We really appreciate how accommodating they were with us. Thank you Quality Car Care Center!

  Todd Paulson
a year ago
I was vacationing in town and my brakes broke down. I called on these guys and were flat out busy but fit me in to help me out which was greatly appreciated!!I ve had brakes done before and my buddy who is a mechanic told me he pays $175 for brakes and rotors. I know most places charges a flat fee of $300 per axle TOTAL.I did a search online and in the area for the parts and I didn t see anything more than $230 for PARTS.For the convenience of getting my truck fixed, they felt the need to raise the parts prices almost doubled!!They charged me $541 for just parts.I had planned on giving the shop a nice $$ tip and give them a great review online. But now I feel upset and compelled to write a bad review as I feel totally taken advantage of. They could have just helped out someone in need and maybe a flat rush fee added and explained.Sent from my iPhone

  Ben Vyule
a year ago
They're Good people, towed my truck in and fixed it in a timely manner. Fair price, Had it back in no time. I think I have found a new place to go to for all of my repairs. Thanks Guys.

  Gracie Delesha
2 years ago
My boyfriend and I were on vacation in Marquette, Michigan when my Jeep started to smell like burning rubber. We called around and Quality Car Care Center got us in on short notice as we were only going to be in town for a couple more days. We are so grateful because of them we were able to have a safe trip home. I would highly recommend using them for their quick, courteous, and affordable auto care.

  kimberlee erickson
2 years ago
Great customer service. After checking several places for an oil change on my VW stopped at Quality Car Care Center. They didn t have the filter in stock so they asked to call back and schedule an appointment so they could order the part. Scheduled appointment online 2 days later, got in the next day to find out they had proactively ordered the filter for my car in anticipation of us scheduling the oil change. Now that s service!

  Erin
3 years ago
Great service! I had a leaking tire and needed repaired ASAP. They told me to drop the car off and they would get to it same day. Done in several hours, they texted to let me know it was ready, and beyond reasonably priced, I was expecting it to be a lot more. Grateful to have such a great local service center!

  Eli Donnell
4 years ago
Was able to make an appointment online which is really helpful since I work all day and cannot make phone calls. It took them a little longer than I would have liked to get the oil change done (about an hour) and they didn't give me any kind of run down of other work that may need to get done like other shops in town do. In fact, they didn't even ask what kind of oil I usually put in. The location is very nice, you can go get a donut or sandwhich at the bakery next door while you wait.

  Alexandria Borowski
2 years ago
My family has been going to QCCC for decades now. They are prompt, fair and will go the extra mile for their customers. I was just recently home from Minneapolis when my tire pressure gauge light went off. It was extremely cold out, so I stopped in to the shop to see if they would be willing to put some air in my tires for me. Without hesitation, they got my tires aired up and sent me on my way. This is just one small example of their willingness to go above and beyond for their customers. Thanks to all the employees at QCCC for always taking care of our vehicles and ensuring we are safe on the road!

  Jessica Derouin
4 years ago
First time taking my vehicle here. Needed a front end alignment extremly bad. I arrived and was greeted immediately by Mike and the vehicle was taken back within minutes! They were very friendly and speedy. They did a really great job! The mechanic answered ALL of my questions I had and explained everything he did. The waiting area had fresh coffee and local chanels on the tv. I would recommend this place to everyone!

  Lauren Schraeder
2 years ago
The service at Quality is outstanding! When our windows wouldn t roll during a rainstorm, they took us in without question and fixed the problem in a jiffy! Thank you so much for your generosity and help. 5 stars

  polo velasquez
5 years ago
At first they were nice however I was having an issue where my car was stalling. At first they thought it was a radiator hose which they fixed however my car still stalled. They stated that the engine must of been damaged and wanted to put a new engine in. I took my car to international autohaus, where the problem was fixed. Not too happy they wanted me to get a new engine.

  Matthew Mitchell
4 years ago
I went in for an oil change and to get a coolant leak fixed. The friendly staff was very efficient and honest. The price was high, but I don't mind paying for this kind of quality! Very clean. Will be recommending this place!

  Old Jessica Straczowski
9 months ago
Best place! Trustworthy and great mechanics. I will not bring my car to any other place!

  C130YooperDog
3 years ago
Had a front end issue and broke down near the shop. They told me it would be about 7-10 days and called me later with a quote. They beat their quote and we're finished in half the time. Prices seem fair and I don't have any issues with their work.

  Nick Mueller
7 years ago
For many years I thought that QCC was the best company in the county for repairs and installations. But about a year ago I had a very difficult lift kit that I just didn't have the tools to do. QCC quoted me 500 so I said no problem let's do it. Later they called to say it will be more because the kit is really becoming a problem, hence why I brought to professionals. I said that's no problem just let me know when it's all good. The lift turned out amazing! I love it. But I thought it was weird when I wasn't offered any torque down coupon at 100 miles or anything like that but I didn't care at the time. Just recently my Jeep was having starting issues and I brought to good ol QCC but they said they couldn't re-create the problem so I went to pick up my Jeep, wouldn't start. So I try again and tell QCC EXACTLY how to get it to not start which is very simple because it does it multiple times a day still to this day. But QCC once again said they couldn't re-create the problem. I wasn't given a single option or a 'maybe it's this and we could try that'. I told them money is no problem I just want my Jeep to start but they basically told me there's nothing wrong so go away.

  John Bruno
3 years ago
Our old Volvo broke down while visiting da UP, and these guys fast tracked our repair so we barely missed a beat on our vacation. Price was also very nice and I would recommend this shop to anyone. Thanks so much!

  Joshua Brown
5 years ago
We had an exhaust - related issue on vacation in Marquette. We called around 2:30 pm and they got us right in. Truck was fixed before 5. Great service. Thanks QCCC team.

  Erica Buche
3 years ago
My daughter called on a Thursday night from the Taco Bell parking lot that her car died while in the drive thru. Considering I am 8 hours away and she is a NMU student this was a first for both of us. She called AAA and they towed it here because it is a preferred vendor. They replaced the alternator, battery, and the belt on her 2003 Nissan Murano. Due to the location of the alternator it is time consuming fix. They were done a day early! Happy daughter and mother. Thank you to Mike and the rest of the crew.

  Genny Erdmann
2 years ago
They were one of the few places who took my vehicle when it broke down and needed a tow. They got it fixed within the week. Good communication from them.

  Trish D.
2 years ago
This place is awesome! I take my car here because I know they'll tell me exactly what's wrong with it (If there's a problem) and fix it. There's no inflating the problem or costs. Great guys!

  Gary Hethering
4 years ago
Mike very friendly, took exception to get us back on the road and headed home. Great fast service. Highly recommend Quality Care for your automotive needs.

  Curtis Burkhard
3 years ago
Ended up cracking my A-arm on my snowmobile and was in a tough spot. Called up Jeff and he was awesome. Said he would take a look at it and away it went to the shop. This guy saved my snowmobile trip.

  Beckey Rama (It s Just Me)
3 years ago
Very professional & fast! I brought my vehicle in for an appointment to have a tire repaired. Done in 15 minutes.