Joe's Automotive Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Josh Reno (Jo)
a month ago
Called to see about getting my jeep in for some front end work as they came very highly recommended by a friend who has gone for quite awhile now. They were friendly, open, and honest on the phone about wait times, and how far out they were booked out for what I needed. Sadly I could not get in before I needed the work done by. But do plan on checking them out for future routine maintenance as I'm looking for a dependable garage to go to for my vehicle needs.

  Juice Van O
4 months ago
I've been going to Joe's for a few years now. Rick and Rich are extremely professional. The work the mechanics do is excellent. Efficient and reliable. Professional, honest, communicative, and very reasonable. This business should be a template for how businesses operate. Thank you Rick, Rich, and team!

  Rich Andersons
4 months ago
Great shop. They communicate well, listened and were thorough in asking me what I thought my vehicle needed, and were straight up with me. They were also awesome to give me a ride to work. Highly recommend this place!

  Joe Tricker
2 months ago
Took care of me when I was in a pinch. Totally reasonable prices and crazy good customer service. Highy recommend these fine folks!

  The Boreal Collective
3 weeks ago
They got my vehicle in and out quickly and were 100% transparent throughout the entire process. I ll be choosing them for all future repairs and maintenance.

  Heather Johnson
5 months ago
Joe s is our go to mechanic! Ridiculously honest and kind. They don t treat me like a delicate flower because I m a woman and make sure my concerns are heard. I ve had to go to another mechanic (just because Joes was so booked) and they wanted triple what Joes quoted me for the same work. Needless to say, we drove our car right off their lot and straight to Joes.

  Paula Matchett
5 months ago
We called and had our breaks repaired at Joe's because they were gone. We were very very pleased with the work they did top quality very friendly and considerate very helpful did good work. I would highly recommend them to anybody.

  Blake Becker
a year ago
Joe's Auto on Lakeshore drive recently fully overhauled the steering components, suspension, and drive axles on my 1996 Toyota Previa ALLTRAC SC. It feels like a new vehicle. I've done my own mechanic work for over a decade and did not have time before winter to tackle this project. I'm grateful for their hard work, attention to detail, and superior quality. The bottom line is you can trust Joe s in Marquette to get the job done right .

  Jenna Shelton
7 months ago
They were able to get my equinox in within a week of calling and were very speedy with their repairs! They kept me informed and I couldn't beat the price they offered. They gained a life long customer!Service: Steering & suspension repairService: Steering & suspension repair

  Straight Shooting Sista
10 months ago
I'm so happy to have found this mechanic shop. I always feel like they know what they are doing, my cars come back repaired well, the prices are comparable within those in the industries, they are kind on the phone and in person, if something doesn't need to be fixed (like an emergency brake line because you don't really use your ER brake) they will let you know so you don't end up dumping money into your vehicles. All around, one of the best kept secrets in Marquette.

  Mitch DeLong
5 months ago
Awesome people! Fast, fair priced, and take time to do repairs and evaluations the right way. 10/10 do recommend.Service: Electrical repairService: Electrical repair

  Osakasky
3 months ago
Great service, fast and communicative at a good price. Glad to have found them!

  Reviewer586
a year ago
Joes goes out of the way to help you. The owner called several places out of the area to get me a used part to save me from paying full price for a new part. The savings was significant. It takes some time to get your vehicle in due to the quality of service they offer; many people waiting to get there vehicle in. They are honest, up front, and don t mess with you. I ve also never been charged for them to look at my car and diagnose the issue. They are not pushy and give you options to try and save you money. Will never go anywhere else.

  Alexa H
7 months ago
Glad to have an auto shop I can always depend on! Always kind and respectful when I call, transparent about pricing and timelines, and won't fix anything until I give them the ok. As a lady who isn't super car-savvy, it's easy to feel taken advantage of, but they treat me and my husband the same and seem to have very fair pricing. Even when I can't make it there during business hours, they make it easy to communicate and pay over the phone and pickup/drop off after hours.Services: Tires, Auto engine diagnostic, Brakes

  Jan Graves
a year ago
Best auto repair place in Marquette County! Even when they cannot perform a necessary repair, they will recommend/refer you to someone else in the community who can. I've been doing business with them for many years and their service is top of the line. Thank you Rick & Rich!Services: Exhaust, Auto engine diagnostic, Air conditioning, Brake service & repair, Oil changeServices: Exhaust, Auto engine diagnostic, Air conditioning, Brake service & repair, Oil change

  James Ladiski
a year ago
Had to get some relatively costly repairs done on my daughter's car. She is at school at NMU and I live downstate. Joe's was very responsive, communicated well, and was honest and reasonable with pricing. I highly recommend this place!

  Tim Glover
a year ago
I have used Joe's for all our mechanical needs, 3 going to NMU - they have helped keep my kids cars safe and on the road. They have not let me down. Found them to go above and beyond. Pricing has been always fair. I'd recommend them to my family without question.

  Angel Antrim
a year ago
Joe's doesn't overcharge me like many shops do to women who know nothing about cars. They tell me, "W, X, Y and Z is wrong with it but only Y is a safety issue. We recommend only fixing the safety issue because this is not a car you want to sink money into."And they've told me everything that's wrong with it, but that none of it is a safety issue so I should just leave it. BEST auto place I've ever had.Always friendly, honest and reliable.

  Samantha Spagnuolo
a year ago
JOE S AUTO IS AMAZING! My car died and jumping it hasn t been working due to the cold. I was expecting to call a tow truck and everything. I called Joe s Auto today at 2pm. Rich offered to come jump my car for me. 20 minutes later my car is working and I could cry I m so happy. THANK YOU!

  Jache Beaudry
a year ago
Got my equinox done within 3-4 hours and was very affordable. They were also very nice and welcoming. Thank you Joe's Automotive Repair!

  Mark Shevy
2 years ago
Joe s Auto has become my family s go-to garage over the past seven or so years. The staff is competent, professional, polite, and timely. They have been clear and upfront when telling us what s causing trouble with our vehicles and our options for fixing them. They have taken good care of us during times of need and have done a good job keeping our family s fleet on the road. We appreciate them very much.Services: General repairs & maintenance, Brakes

  Sarah Martin
2 years ago
Joe's saved my vacation. Me and my family were camping along the Superior shore when the hub bearings went out on my truck. The local place was book up for weeks. I called around a few places and Joe's able to fit me in the same day. They did superb work and didn't try to gouge us. 100% would recommend.

  Allison Bosink
a year ago
I had heard nothing but good things about Joe's so decided to make an appointment for them to look at my car for a clunking noise and power steering leak that I already knew about. I had originally said I'd drop it off at 10am but it was pouring rain so I had said I'd rather wait instead. They had the car back there maybe 30 minutes total and said they couldn't duplicate the clunking noise after clearly not even really trying but the fluid was leaking a small amount which I knew that and had brought it their in hopes to get it fixed but they said they couldn't do large repairs like that and recommended me somewhere else they always send those large repairs too. I called that place and they had no idea what I was talking about, said they'd look into it and never called me back. I was charged $30 for this "diagnostic" estimate which they say if no work is performed they charge this yet they couldn't even perform the work in the first place and didn't even seem to care. They were extremely dismissive of me and seemed irritated I was waiting there. Bottom line, if you can't drop your car off and have them keep it all day or don't have a small basic repair do not bring your car here or you'll just waste $30. Now I have to waste more time and money taking it somewhere else who will actually listen and fix it. DO NOT GO HERE.

  J
10 months ago
The absolute best option in Marquette County I will always recommend them for anything these guys get it done right and treat everyone great. Me and my girlfriend will always choose this garage over anything else.

  Tori Kasey
a year ago
Awesome staff, quality service, and trustworthy. I know I m not getting ripped off when I come here and they make sure I m getting only what I need fixed, rather than try to get more money out of me.

  Jenny Palmer
2 years ago
Great service all around! They are always very helpful with helping me understanding what s wrong with my car and fixing it. I love that they are from the area and make you feel like your in good hands. A lot of other auto places seem to wanna make any $ and these guys keep it real!Service: BrakesService: Brakes

  Emily Schroer
6 years ago
I would never take my car anywhere else. Joe's has always done more than a great job for a fair price. They have my undying gratitude for keeping my cars on the road. If they are booked, it is well worth the wait. I have had to take my car into Joe's to fix repairs from other mechanics. They truly are like family. These are the most honest folks you will ever meet. Never go anywhere else. EVER!

  Alex Bott
a year ago
I have nothing but good things to say about Joe's auto. As someone who knows very little about cars, Joe's has always treated me with respect regarding my vehicle. While some businesses may see this as an opportunity to rip someone off, Joe's has always been fair, kind, and helpful to me. I get the impression they genuinely enjoy working on vehicles and helping people. I am a Joe's customer for life! Not to mention, their radio jingle will be stuck in my head beyond the grave. Take your car to Joe's!

  Kylah St Aubin
4 years ago
Joe's Automotive Repair has always done a thorough and honest job with my vehicle. They take the time to explain what will be needed before proceeding to fix anything, and have never tried to up-sell services or parts to me that aren't necessary. They actually have given me the option to forgo a repair entirely if they do not feel it is at the point of truly needing the repair. If something does not go as planned, they have called and made sure that I am okay with them proceeding if it will end up adding an additional cost. I would recommend their services to anyone!

  Tim Drury
a year ago
Joe s is the place to go! We have had our vehicles serviced by them multiple times and are grateful to have found such kind folks. Great people going above and beyond. Cannot recommend enough!!!