Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andrew Rozema
6 months ago
We experienced a transmission fluid leak while visiting from out of town. Chris helped diagnose the problem and then spent a significant time helping us repair the issue. We were able to get back on the road without costly repair and tow truck bills. Chris truly went above and beyond to help us. All staff we interacted with were helpful and friendly.

  Brennan Pifer
10 months ago
Me and a friend had our car break down as we were trying to head back to IL, and we are so glad we came here for help. Chris and Brent were outstanding, as they were willing to come and take a look at our car and got it working again. Absolutely 10/10 customer service, both employees went completely above and beyond what I had expected and I am extremely grateful for their help.

  Rachel Depuydt
a year ago
Chris is amazing! I went in with car problems and he went above and beyond, not just once, but twice! He made sure I received what I needed and was able to get back on the road safely!! Definitely recommend this store. Super friendly and humble people!!!!

  Y-L Wang
a year ago
I require an urgent repair for my broken mirror. Unfortunately, the store did not have a compatible one in stock, The gentleman assisting me has made great efforts to help me solve this issue so he kindly provided me with a list of other stores to explore, as well as a backup plan in case I cannot find the part I needed. I greatly appreciate his help.

  Sherri Stone
8 months ago
Almost always have parts for our Duramax 3500HD. One phone call is all it takes. Caliper warranties here make life easier. Can't go wrong, especially at their Car quest location.

  Nick
a year ago
Was traveling from far away and had a problem with my car's battery/ alternator that needed an immediate fix for how far we were going. They helped us get connected to a local mechanic and get it fixed the day of. Super great help and told it to me straight. Great guys & highly recommend!

  John A. Barr II
8 months ago
Turns out my dead car battery(Platinum Die Hard) is a "unicorn," yet I was given an in-stock replacement with professional service!

  Kendall O'Brien
7 months ago
Super friendly and really helpful. Huge thank you to Chris! He was amazing.

  CC Marks
2 years ago
These guys are truly old school. They came out to the parking lot, helped me assess the situation, and saved me a lot of time and money. Excellent shop, Mark is an amazing customer service representative for advanced auto parts.

  Leslie Cory Milligan
7 years ago
Great Customer Service and friendly, knowledgeable staff who always go the extra mile.The manager Emmett goes above and beyond for my wheelchair bound husband, coming outside to his truck to talk to him and fill his order while he waits outside in his truck, delivering it to him back outside to his truck.He has assisted me in installing wiper blades and tail lights. We will never go anywhere else!

  Lissa
2 years ago
The clerk offered to install my new windshield wiper. The old one was corroded on, and he cheerfully took care of it. He even offered to recycle or trash the packaging and old wiper.Update - I was ignored by the clerk (I'm female, different clerk than used to be there) today while every man who came in was greeted and offered help. Including the man with no mask and his unmasked child.Spent over 5 minutes googling the size of wiper blade I needed in direct view of the clerk. No offer of help (nor did he offer to install the wipers).Not going to be treated like I'm invisible and get a dose of COVID on the side.

  Leslie Perkins (Les)
7 months ago
Brian Ryan and Chris! Top tier service at this location, wouldn t choose an other auto store for personal and business!!!

  Douglas Chandler
2 years ago
Thanks for great service and great prices on my auto parts. The staff always go the extra mile and seem to know their stuff. Love doing business with this store.

  Jesse Messer
2 years ago
Got what I needed and then some. Met Mark, he's a good guy who knows his stuff. I wasn't expecting to enjoy this visit, but I did. Thanks Mark.

  Dan Hakala
2 years ago
Have been a customer at the downtown location for years. Help is always cordial and patient with amateurs like myself.

  Donald Starkweather
7 years ago
Friendly and knowledgeable people. They offer custom paint colors in spray cans while you wait.

  Annette Van Alstine
6 years ago
Needed a fuel pump & bought one here. Really like that they have Sunday hours. Good service with knowledgeable staff.

  Blake Mitchell
5 years ago
Super helpful people! Amazing service, and if they dont have what you need (witch is very unlikely) they will have it within 2 days

  craig oakes
3 years ago
Was just in the Marquette store. My wife and I were treated very poorly. The counter person as very rude to us. We will not shop thare again.

  Brian Belmore
a year ago
These guys know the products and can lead you in the right direction for anything you are looking for.

  Cymen Vig
3 years ago
Really helpful staff. Great physical spacing to keep everyone safe.

  Nick Clausen
a year ago
Great place, very friendly and customer oriented

  Mar tin
6 years ago
New store. Super clean and no pesky sales man asking you what you came in for.

  peggy wendrick
6 years ago
This place rocks! The people are great, the products are the best!

  Ted Hockstad
3 years ago
Convenient. Priced right. Easy to get in and out of parking lot

  Brian Dibbern
3 years ago
Different name, same great staff as always.

  Kyle Monroe
3 years ago
Rude. Bad attitude. Customer service was terrible.

  Meindl 1930
2 years ago
Quality products, courteous staff.

  One* Love
5 years ago
Best Manager (Brian) in town.

  john manninen
4 years ago
Good place freindly staff