O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Walt Lodes III
5 months ago
Typical auto part store. Had what I needed and I was able to borrow some tools to get the job done in the parking lot. Employees were all super nice and great. If in Manistee area again and need a car part, coming here!!

  Irv Cooper
2 months ago
Fellow behind the desk did a great job of finding me the correct part.

  Linda Kott
7 months ago
They helped check my battery and were able to replace it with a newly purchased one right at the store!! (They also disposed the old battery too)

  Derek Zylema
8 months ago
They did have the part I needed, however the counter person seemed upset that I came in and ruined his day. I will keep with using AutoZone.

  Cameron Coffey
6 years ago
Jason was extremely helpful and saved us from wrecking our engine. The entire staff was very helpful and knowledgeable and really helped us we needed it the most. If your looking for the best service come here, the advanced auto parts across the street doesn't come anywhere close.

  Lisa Hernandez
6 years ago
Amazing customer service. Very nice and helpful. We started out at the Advanced Auto across the street but due to rudeness and poor customer service we went over and asked O'Reilly for help and that thwy did.They were nice enough to come over to the Advanced Auto to jump our vehicle so that we could get it over to their store and give my husband enough direction to fix the issue in their parking lot. Needless to say thanks to O'Reilly my kids had a great day at the fair.

  Ethan Webb
a year ago
Prices are quite a bit higher than I can get at Thirlby's but if I ever need a part local their staff are always friendly and knowledgeable

  Chip Weingart
a year ago
Have been a Reward member for several years but no longer. An employee at the Manistee/Filer Township posted a rude remark to me on Facebook, some one he knows was selling a vehicle and all I mention was a question in regards to the post.He needs to know the consequences of his actions, his profile slows a photo of a retired black police car. Not understanding why he found it necessary to disrespect me.Shame on him and his employer.Oh, buying my auto parts across the street at Advance Auto Parts.-Arnold

  Johnna Hanson
3 years ago
My first experience at O Reilly, NOT GREAT.. I needed a simple turning on both of my Rotors & keep in mind only one of my Rotors were not super great yet it was still safe enough for the time being. They told me it would take about an hour or so to get it done... 4 1/2 hrs later they finally finished it...and when I put them back on my vehicle, MY ROTORS ARE NOW FAR WORSE!! ..... I can t even drive to work because of the conditions it is in.. apparently the same thing happened to my friend as well.

  Kacey
3 months ago
Very helpful people. Thank you

  Ralph Reynolds
6 years ago
First few times I went here service was amazing. Friendly staff, knew what you were looking for and even offered other tips. Called today to see if they had a part in stock and got snapped at because I called the part by it's other name even though he still knew what I was talking about. Could have just said it's the same thing instead of trying to talk to me like I didn't know what I was talking about.

  Erik Stein
6 years ago
These guys saved me! I had taken my 1972 Ford Bronco up to Manistee from Detroit for Labor Day weekend. As I was heading out of Manistee on Labor Day morning, I began getting a funny noise from my passenger rear tire. I stopped to inspect it and noticed that I had sheared all of my wheel bolts and lost all but one of my lug nuts!I was able to limp to O'Reilly's. Kevin, the manager, was extremely helpful - he had all of the parts in stock, offered me a parking spot to make the repair, offered to let me borrow any tool from the store to do it, and even went so far as to help me with the repair. This was some of the absolute best customer service I have ever seen!Granted, my holiday weekend would have been a little bit longer without them, but I was able to safely make it back home without any further any issues.Thanks guys!

  Lily
5 years ago
I won't go to another parts store. The two gentleman helped me immensely and bothered to identify the engine in the vehicle to ensure that it was the right size part that I needed. They made jokes and conversed politly while I waited for the part to be brought to the front.

  Angela Green
2 years ago
Very informative with the make of our vehicle..Brian's always a great help. friendly staff as always..happy holidays O'Reilly's auto..

  Rin Reed
3 years ago
Pulled up...right away without needing to get out of the car saw 6 guys (workers and customers) throwing things in the store. Needles to say we didn't go in and went somewhere else.

  Christopher W
a year ago
Love the store. Workers don't talk down to you like other stores across the street.

  June M
11 months ago
The gentlemen we very helpful and polite. Knew their job.

  Jenna Nemitz
3 years ago
Way better service at Manistee location than the Ludington location!Been here 5 times and have dealt with upbeat and helpful employees.

  elisa nikoloulias
2 years ago
Anthony went out of his way and assisted us in a quick repair of our plastic undercarriage. Very grateful!

  Ken Chesebro
a year ago
Great place ,great staff,fair prices,would recommend to everyone

  Sean Muntz
2 years ago
Needed an alternator. They were cheapest in Manistee and Cadillac, and the only one to have the part in stock.

  Mike Lusk
7 months ago
Great place to do business... They bend over backwards to help you..

  Shawn NORTHWEST MICHIGAN Solis
4 years ago
Smart staff and a little bit less expensive than most specialty shops!

  Lillian Hankins
5 years ago
The staff is always ready to help and it always has really affordable prices!

  Megan East
2 years ago
Helped me find everything I needed and offered to order a sensor I needed.

  John N Crystal Cruz
3 years ago
No matter what time a day I go in here they have great staff willing to help you out

  James Schoedel
6 years ago
I really like it. The staff is great I suggest O'REILLY to everyone I talk to

  Roberto R.
4 years ago
Very helpful people go way and beyond to find what i need which is cool

  Erica Sheidler
6 years ago
Best Auto Parts store in town. Great staff!!

  Kerry Daffern-Lewis
2 years ago
Horrible customer service. Especially if you're a woman. Gave it 1 star because it made me.