Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Edwards
8 months ago
Stopped to get a scan done on my truck and the guys literally would not come out to scan unless my check engine light was on. Dumbest thing I've ever heard. Both looking out the window at me with my hood open just staring. Rudest laziest customer service i have ever experienced.

  Cy Brandt
a month ago
Fantastic group of people, my go-to place.

  Jason Cross
5 months ago
Orfered online and picked up in store. Was quick and simple.

  Kelso
8 months ago
Very helpful crew. Knowledgeable and courteous. :0) Average prices. Overall 4 Stars.

  Ken Slater
2 years ago
We stopped at the car wash and the car wouldn't start. They came down and gave us a jump. Followed them back to the store and they changed out our battery. They were so helpful and friendly. Great place

  Karen Duba
a year ago
Always helpful, friendly, smiling service. Prices are within range for todays economy! No complaints!

  Kieth Peterson
3 years ago
( First time experience)The stores phone service needs help (not) very pleasant to talk too . Not very helpful in the store as well , could have made more money if they were more helpful.Will not be getting parts from advanced audio again .

  Sedona Brown
4 years ago
Our experience with Advance Auto Parts was absolutely a godsend. We were leaving our stay in Manistee to find our car battery dead. I called asking if they were able to jump our car, and Doug thankfully made an exception and drove down the street to jump our car. He checked our battery charge after he jumped our car, gave us options for batteries, and gave us advice to get home. He even looked at all the options to try and make it more affordable for us. Doug acted with genuine concern and exceeded expectations of customer service. If you need anything in the area, visit Advance Auto Parts.

  Jeannine Adamczyk
7 months ago
Always nice, I keep going back.

  Robin Russell
7 years ago
Usually pretty good although last time the guys was a jerk seemed sexist and had to make a second trip. Infact is was only nice after he over heard me call him out infront of his boss.

  David Baker
a year ago
Always go out of their way to get you what you need and at the best deal that they can...

  Norma Webster
4 years ago
Great service, great prices! They stand behind their merchandise too. Great company. Service people are knowledgeable & very polite & friendly!

  Amy Reeber
5 years ago
Excellent service from Thomas today! He knew exactly what I needed, was friendly and efficient, sold me exactly what I needed (a $6 part) and offered to install it! I m so grateful, thank you!!!

  Susan Hawley
3 years ago
They didn't have the part I was looking for this time. But I love them I bought a battery one time and they actually put it in my car. They are awesome

  Lisa Hernandez
6 years ago
Horrible customer service. Very rude and not helpful at all. Needless to say I took my money across the street to O'Reilly and they were more than happy to take it. Bunch of jerks they need customer service training.

  Amy D.
10 months ago
Looking for a window part. They Has it! Just what we needed.

  Mike Bowers
7 years ago
Helpful employees, very patient while you try to explain what is wrong, clean establishment. If they don't have the part or parts usually able to get them by next day.

  KateTM Gaming
2 years ago
Helped us this the car, as we needed to go to manistee to ludington. The antifreeze tube corroded off and the worker thankfully helped us fix it and work away along it

  Brandon Lowe
a year ago
Always great prices and it's always in stock.

  Akawe Animikii
5 years ago
Like other Auto shops, they treated me as if I know nothing about cars because I'm a woman. Took them forever to look up the parts I needed to order.

  Lily
5 years ago
Way too expensive! The service was terrible and the place next door was 4$ cheaper ( the cost of the part was 10.99 at advance and 6.99 at O'Reilly Auto parts).

  Joshua Martzolff
6 years ago
Never got a bad part or advice from this place. I trust them more then any other parts store in this area!!

  Michael Bok Bokovoy
2 years ago
Nice clean store! Very helpful and friendly Staff!!

  Jess Miller
3 years ago
They weren't able to help us with our problem but they were able to put us on the right path.

  Erik Kovach
10 months ago
Great service and lifetime warranties

  Josh Rochman
2 years ago
Always helpful n friendly , good group of guys .

  Robert Lively
6 years ago
Shop online and pick up in store for better pricing. Parts are always waiting to be picked up when I get there.

  James Gauthier
4 years ago
Love this place, always the right Parts the first time, and friendly staff

  Scott Parker
4 years ago
Very helpful and knowledgeable when helping their customer's

  Jenna Nemitz
3 years ago
Knowledgeable, courteous and upbeat employees. Prices are reasonable.