Urka Auto Center, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karen Duer
a month ago
Very knowledgeable and I feel they gave their honest opinion of the situation. Parts came in quickly and they were quick to respond to get me in the same day or the next day. Kept me informed throughout the entire process...I was in there several times. Everyone very nice and Doug was easy to get a hold of whenever I had a question. Plus they always greeted me by name! Doug also went above and beyond by calling to get the work covered by the warranty. Their whole system is very organized and I was quite impressed. I believe they have acquired a new loyal customer.

  Thomas Highland
5 days ago
Both the salesman Mark and the finance manager Rick were skilled professionals, They answered my questions clearly and completely. They were both informative, amiable and generous in finding the best options for me. I am more than satisfied with my treatment and the transaction accomplished at Urka Auto Center. The new truck however will take some adjustment for me. I am not a fan of the smart technology which does things automatically requiring me to turn them off every time I start the truck. Especially the heated steering wheel and seats. I find both extremely aggravating and uncomfortable.

  Steven Smith
2 weeks ago
I Purchased a Chevy certified vehicle. The vehicle showed up with a chip in the windshield after the buyers disclosure assured me no damage to wind shield. Thanks a lot! Wonder what else they lied about on the certified vehicle inspection. Take a lesson from me and never buy a truck unseen. This dealer doesn t tell the truth

  Kenny DelaCruz
a day ago
I don t have anything good to say about my experience with Urka Auto Center. I took my vehicle there to get a full engine replacement. I've spent over $12,000 for this service. I was told it would take a few weeks. It ended up taking over three months before my vehicle was finished.During this time I was promised on multiple occasions that we could use a loner car. We never were given a loner car and that loner cars were only for customers that had bought cars from them.The last straw was after we received our vehicle, occasionally, the engine will not start with the push to start button and leaving us stranded out of town. I called Urkas and they said it was not covered with the warranty because the issue isn't the engine itself. We never had this issue before they worked on it. They took our vehicle apart and after they put it back together a new problem arises, they must've messed up the programming or electrical connection, somehow they aren t responsible to fix it. I was told that I can bring it in but I'll have to pay them when it's done. Just an all around bad experience. I would not recommend anyone to them.

  Danielle Meeks
5 months ago
I purchased my new vehicle on a Saturday. No one was in there. I felt the experience was more personalized. Nick, our salesman, made the purchase super special by adding his "gift" as we were getting ready to leave. So very thoughtful. I also appreciated the 100% honesty. Thank you for making my birthday and car buying experience special

  Juan Rodriguez
3 months ago
Staff was very kind and helpful. Jared did a great job with getting us our dream truck. We Will definitely recommend Urka Auto and keep doing business with them.

  Erin Rakoski
4 months ago
I was charged almost $600.00 to replace a knock sensor, which turned out not to be broken. I had to return to Urka 3 times, they never did fix the problem. Finally, I had it towed to a different Chevy dealership. In the process, I had to rent a vehicle for 2 weeks which cost me $700.00. I will NEVER again use Urka for anything!!!

  Frank Post
3 months ago
Purchased a 2021 Chevrolet Equinox from them. Great service.

  Ellis Montgomery
4 months ago
Thank you Mark Nickelson for helping me with the purchase of my new truck. Hey everyone if you are looking for a new truck or car or SUV i wouldn't look anywhere else Urka has a great selection and friendly staff no pressure buying they gave me everything I asked for and more. You guys really made buying a new vehicle easy

  Jessica Sanders
6 months ago
They came and picked up my car from work and brought it back when it was finished. That's top-quality service right there. Got everything done that needed to be done in a timely manner. Would highly recommend them to everyone!

  LBZ J
5 months ago
Great people easy to work with. Got the job done with no issues beyond my expectations. Matt and the entire team are customer oriented.

  Daniel Trim
3 weeks ago
Nick Kassanos was courteous and professional. He did not try to push me my to buy something and listened to my personal needs.

  Steven Snowaert
2 months ago
Vehicle was ready when we arrived. The staff was very helpful introducing us to the car. And the paperwork went smooth.

  Shane Surd
2 months ago
Great experience working with Urka Auto Center and Jared (sales) in particular. "No pressure" sales experience and they found me the exact vehicle I was looking for.

  None ya Business
5 months ago
Brought my truck in for service. Paid. Left still doing the same thing the check engine light is still on. System restraint warning is still on and still can't drive the truck. So, no I'm not happy at all.

  Lawrence Zahner
5 months ago
I really appreciated the professionalism, willingness to accommodate my hectic schedule, and most of all, a great truck. I told Nick, I wouldn t trust anyone else to sell me a vehicle without seeing it first, he knew exactly what I was looking for and set me up right.

  Barry Pleiness
2 months ago
I have known the family for a long time. The dealership has always been professional and they make you feel like you are family.

  Taylor Rae
5 months ago
Staff is always extremely friendly and attentive! Even though I do live down state it s always worth the drive for the quality work and outstanding customer service!

  Wendy Rynberg
5 months ago
We leased our Equinox from Matt and it was a wonderful experience! This is the 2nd new Corvette we ve purchased from Urka s and everything was perfect! We recommend Urka s to all our friends and family!! Thanks Matt!!

  Cherie Hernandez
2 weeks ago
I called Urka because my check engine light was on. They were able to get my car in to diagnose and fix the problem the next day.

  Bill Doc Tetzlaff
7 months ago
Totally impressed with the entire Urka Team from our first steps into the dealership until we left with our new 2023 Silverado. A couple of says later we returned to have a couple of accessories installed and the service and professionalism was once again beyond approach. We both will definitely recommend Urka Chevrolet to everyone.

  Chuck Keller
a week ago
Couldn't have gone better. Rick is great to deal with.

  James Aguirre
a year ago
Had a oil change bought a new car oh boy Great place great people

  Lorrine Weston
9 months ago
Very friendly staff, they make you feel like family. I have my car serviced regularly with them and they even wash my car. I recommend this place and these guys to everyone. They are great!!! Thank you all who work at Urka.

  Bob Austin
8 months ago
Took my vehicle in for air conditioning not working. Doug was great to work with. Unfortunately, they did not have enough time to fix it and did not have a loaner car for me to leave it. Doug worked me into the schedule two days later. (Unfortunately I live 45 min away but ).When cashing out, the woman (Melanie?) there asked if I had Chevy Rewards. She looked up everything and found out I had points to use(I didn t know) and saved me some money . Big thank you to her.

  Lucy Reedy
a month ago
Very Pleasant To SPEAK TO!Very Professional.Nick is Great and very helpful.Thank You All!

  Rick Ogden
7 months ago
The service desk was very pleasant to deal with. Also the cashier was very helpful and nice . I will now be bringing my wife's Jeep there for service too.

  Michigan Citizen
5 months ago
Urka Auto Center assisted us for a few weeks as we looked and looked and hesitated and hesitated until we finally decided it was indeed the right time to go ahead and buy a new Chevrolet. Then when we located the exact model we wanted, Matt Urka and staff at Urka Auto Center quickly helped us through the entire process and within a short time we happily drove away in our new Chevrolet Equinox LT.

  Scott Kelsey
2 weeks ago
Awesome job with my truck. Even washed it after it was done.

  Brenda Smith
a year ago
The staff was professional and quick to address questions. They were helpful and polite when I arrived and checked out. The waiting area was clean and comfortable. I observed the assistance of very elderly gentleman by a staff member. I was very impressed at the patience and kindness they expressed toward this person as they explained options.