Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rebecca Coleman
2 weeks ago
Thank you for making our repair process so incredibly easy! The staff are incredible at communicating and kept us in the loop the entire time! Thank you!!
Jeanine Wheeler
8 months ago
The folks at Shilander Collision squeezed me in to their busy schedule, making sure I was safe before my 1300 mile drive. They did a beautiful job, lightening fast, even staying after hours to meet me for an in person drop off. I cannot say enough positive things about my experience with them!
Russell Blogg
8 months ago
We had a great experience with Shilander s. They fit us into their schedule on short notice and did an excellent job repairing our van. The staff were kind, helpful, and knowledgeable. I highly recommend this business and would definitely go back.Service: Body & TrimService: Body & Trim
Steven McKay
2 months ago
Very nice people and did a good job on our vehicle.
Justin Rohde
a year ago
Good experience, they went above and beyond for us. We'll be using them again in the future.Edit: when they went above and beyond, It caused an issue. We brought the vehicle back and asked them to check their work. The battery is behind the front driver tire so it's not easy to get to. They assured us all connections were tight because that's what I thought the problem was. Continued having electrical problems. Changed out alternator, still nothing. Finally I took the tire off myself to find that the negative battery terminal wasn't connected at all, just touching it. It took me 6 hours to do that alternator so I guess I'm leaving it in there for no reason(maybe?). I'm still very happy with the other work they did but this has caused a lot of problems and money over the last month.
Genie C
a year ago
Not what they used to be. Changing places after 45 years. Have been waiting for 7 months to get my truck fixed and just found out they haven't even submitted the photos and estimate. Office help seems to slack. I called several times and they lack follow up. Have heard the same from others when I tell them my experience.
Steffanie Jellema
2 years ago
Stephanie was very knowledgeable, helpful and went above and beyond helping us! After being rear-ended I contacted Shilander. They had us fixed up and back on the road in no time. We do miss that luxurious courtesy car though! Even though they do not apply bed lining there we were able to pick a place, drop it off and pick it up the next day, all with the help of Stephanie! You couldn't tell our truck bed had been smashed in and the paint looked superb! Great work and fabulous workers! *****Services: Tires, Painting, Body & Trim, Welding
Karla Foisy
2 years ago
Shilander is always fast, they always offer great service, and they return our vehicles looking brand new. Stephanie is very knowledgeable in answering questions, and she keeps you up to date on your vehicle's progress. I always feel like they give you fair prices for repair.
Nancy Zerby
5 years ago
Awesome professionals to do repairs on you vehicle in a reasonable amount of time. They handle all the insurance paper work and will give you a loaner car while yours is in the shop. They also washed and cleaned our car before returning it to you. They answered all of our questions and was very knowledgeable and polite. We were very satisfied with their work. Highly recommended!
Devin Aguirre
a year ago
Stephanie was very helpful!! Super friendly staff that has an awesome team!! Very honest people, with reasonable prices. Great work team!!Service: PaintingService: Painting
Kathlene Barrett
2 years ago
They always do something special. When fixing my door, they offered to fix my fender for a small fee. While they had the fender off the cleaned my headlights. I really appreciated their thoughtfulness.Service: PaintingService: Painting
Rene James
a year ago
I went and asked for an estimate. I then called 3 days later to ask if said estimate was done.... nope!! They said "sometime this week." Oookkkaaayyy.... never got a call, a text or even a go to hell. Clyde Shilander-- you disappoint me.
Corinne Bickley
2 years ago
Shilander did great work on my vehicle at a fair price! I would definitely return in the future if needed!
Jacqueline Derrick
2 years ago
Excellent service! They take great care of their customers. All of the staff are amazing! Would highly recommend!
Daniel McAllister
a year ago
Extremely well run shop, Stephanie is so personable and professional, and excellent communication!
Billie Lemere
a year ago
Waiting for a call.. but.. so far, so Good. I'll post pics, After my vehicle is repaired..bb4 And After.
Anonymous User
a year ago
The shop does not follow recommended oem procedures and the front desk doesn't know what the shop is doing.Service: Body & TrimService: Body & Trim
Mary Carpenter
6 years ago
Very pleased with the prompt and detailed estimate for damage to my car. A loaner was available and the service was performed quickly.
Samantha Jones
2 years ago
They have my Car after my Accident right now.... They are good people...
Marc Dietel
10 months ago
Did a great job on my car!
James Adams
6 years ago
Seems to have done a very nice job on the body work that they had to do on my truck and very prompt
Linda Upson
3 years ago
I recommend anyone in a collision to go to shilander collision located in ludington next to tye-one-Jay on left used to be family video on right.
Regan Luepke
2 years ago
Stephanie is so incredibly helpful when it comes to dealing with the headaches of insurance!! Thank you a million times over!!
Bryan
4 years ago
Great place to get your vehicle fixed... eddie is the best!
Quinn Barcus
4 years ago
I have taken my vehicle here twice, and both times I had to take it back because something was not fixed correctly.
Jennifer Dalton
3 years ago
Top notch work and great people. What more could you ask for?
Kevin Morgan
7 years ago
This is the best place in the world to get your car repaired
Joseph Nusbaum
3 years ago
Horrible service I'll call you right back but they do not. Go anywhere else.Service: Body & TrimService: Body & Trim
Thomas Routhier
2 years ago
They always do a great job.
Robin Jones
4 years ago
Great place and really helpful!! Thank you so much for everything!