Muffler Man of Ludington

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shar P
2 months ago
Want to give Kurt at Muffler Man in Ludington, a big heart-felt thank-you! The wrong part had been quoted and charged and shipped by the supplier and error found by Kurt once part received. Once the supplier notified Muffler Man was told an additional $2800.00 would be needed for correct part. Kurt went to bat for the customer UNTIL price reduced to "almost" original price. Nice to know that there are owners still willing to fight for their customers! Thanks again!!!!

  Gabby Perez
2 days ago
The crew fixed my car up and now she sounds great again! - I would like to suggest handing out appointment cards to minimize delays or schedule confusion for customers.

  James Aguirre
3 months ago
Took the daughter's car there to help her get her exhaust fixed.. 1997 Toyota corrola. Curtis the manager gave me a quote. And I told him to go for it. Well there was a fuel line issue so he gave me another quote. Well all Said and done the car is perfect no fuel leaks and no loud exhaust for my daughter and granddaughter...they went above and beyond all expectations and I can't thank them enough. 100 % use this place.

  Lorna Dobias
2 months ago
I have used the Ludington Muffler Man service for several years and I have been very satisfied and happy with them. Any problems with my vehicles over the years, have been explained in understanding terms for me. I will continue seeking their knowledge and assistance in the service for any of my vehicles.

  Morgana Meverden
6 months ago
Just had work done on my exhaust. The staff was very friendly and accommodating. They worked very hard to keep the price reasonable. They did excellent work, I am very happy with the result, and it was done in about an hour. Will definitely use their service again if I ever need more work done.

  Nicholas Ackerson
2 months ago
Well trained professional technicians in a fully equipped and taken care of shop.Don't get your work done where you buy groceries.Get it done right at Muffler Man in Ludington.

  John Coffin
9 months ago
Stopped going here several years ago but couldn't remember why. My wife made an appointment there today and within 30 seconds of dealing with Kurt at the front desk I quickly remembered why. Nothing like belittling your customers. Bruce the mechanic is great, I just can't deal with Kurt. I did not get the repairs needed done and I will not be going back. Good luck Bruce. If Kurt ever leaves please notify the public, I'm sure many customers will return.

  Nicole Stoudt
9 months ago
My husband and I were on our way to Charlevoix for his birthday getaway when our car got incredibly loud. I called while traveling on the highway and they got us right in. We were fixed and back on the road in less than an hour. Kurt saved the day!

  timothy thompson
2 months ago
Curt Scott and the guys will take care of anything of your car care needs

  Kim Brown
4 months ago
The man in office kurt is a rude jerk!!!Need to get rid of him!!!

  Edgar Arambula
3 years ago
Best auto shop I've been to. Kurt is direct and explains well the causes and effects of each fix. He even drove me 20 miles home, while vehicle was being serviced, when he caught word that i had made taxi arrangements. Very fair labor prices. Repairs are quality and last.

  Robert Grieve
3 years ago
So we went there because our truck was shaking when it got to 55 mph. So they checked it out said it needed new tires and a couple more things and when everything was said and done the problem wasn't fixed and so we took it back left it with him for a couple and he call us back saying that I wouldn't drive that truck anymore because of its will break out on u. So why did you do all these thing to the truck just to say it will break down on us if we drive it. No refunds at all. I wouldn't recommend this place to anyone. When we there the first time he was talking about every other tire shop in town saying or there no good.Services: Tires, Auto engine diagnostic

  Kateland Durham
3 years ago
Wasted my time and gas multiple times. Was told that I d be able to get my car worked on and then once I got there they d always tell me it was a 6+ hour wait and to come back another day. Not worth the hassle. EDIT: Yes I have been to that shop. I went with my mom right before I moved to Florida. Hence the reason I went there. I had to make sure my car was in working order before I drove across several states. Pretty terrible of the owner to deny that just to make themselves look better. I don t see how you re going to say I haven t been there even though I have. It was for a 2000 Oldsmobile Silhouette.

  Amando Garza
2 years ago
Called a week ago. Was told to arrive early because service was performed first come, first serve. Showed up Saturday morning an hour before the store opened. Was informed by the employee that they would not be able to service my vehicle because they were 40 hours behind schedule. Very disappointing that I was misinformed and wasted an entire morning and gas and couldn't get my muffler fixed.

  Jazmine Walworth
2 years ago
The only reason for two stars is because what I needed fixed got fixed. However staff made me feel uncomfortable, including up to saying it ll cost me x amount of dollars and a smile I d rather pay more.

  Elizabeth Q
8 years ago
My car broke down on US 10 I barely made it to them. I don't know anything about cars. The guy there named Mr Scott was so nice. He explained he would do a test and go from there. They are honest, they could have charged me for anything but they didn't. They just fixed what needed to be fixed. They have definitely earned my trust. I am happy to say I have finally found a mechanic and I can sleep at night.

  beek beeker
2 years ago
Honest quality workmanshipPrices fair..clean waiting room.I was given several options that fit my budget...I will return for all repairs needed on both my vans.Thank you muffler man!!

  Kaitlyn Knoll
3 years ago
The guy who runs it is so rude. The mechanics are great and know what they are doing, however, the guy running it is very rude and unprofessional. I was told by him that they don t take appointments it s first come first serve, so I left my truck there overnight to get done first thing the next morning, it did not get done till 6pm the next day, and when I questioned it he was very rude.

  Liefie
3 years ago
Wouldn't even give us a quote, and wanted to charge $25 for a battery check that is offered free everywhere else. Was very rude to my husband. Called another place that immediately gave me a quote with no charge to check battery.

  Jason Horrigan
a year ago
Over priced, average service and sub par parts. If that's what you're looking for, this is your place. I would suggest Master Muffler or Steve's Tires for any of your needs this place offer service for.

  Erik Stein
6 years ago
These guys were awesome! I was driving my 1972 Ford Bronco to Manistee from Detroit for Labor Day weekend. I stopped in Ludington for gas and noticed a bad oil leak - not a good thing 4 hours from home and at 5:30 on a holiday Friday afternoon!Bruce was able to look at my truck right away. They put it up on the lift, found the problem, and spent the next 45 minutes fixing it - staying even past their closing time! When I asked for the bill, they told me only to "tip my mechanic." I'm so thankful I found them!

  Evans Evans Automotive Automotive
4 years ago
I was on vacation and my rental car needed a new low profile tire. It was over labor day weekend, saturday. I went tk all listed in ludington and muffler man was 1 of 2 still open. I pulled in an spoke with mr scott about our situation and he did not have tire but he did take the time to call a town that did have and that is were we went. Great customer service.

  Cy Brandt
3 months ago
Got me in right away and back on the road.

  levi aspy
a year ago
Definitely won't be taking my car here again. If you want to be ripped off this is the place for you.Service: Auto maintenanceService: Auto maintenance

  Mckenzie Hurd
a year ago
if i could leave 0 stars i would. it s like the popped the hood, looked at it, said welp and handed the keys back. nothing was fixed.Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment

  Melissa Parisza
4 years ago
Always happy with their work. It's first come first serve so get there righr away. Curt is very knowledgeable and will explain everything to you.

  Dawn B
3 years ago
Very nice and fast had to get my muffler fixed they were very good. I wasn't aware that they also do tires, ball joints and struts.

  Kevin Hackworth
2 years ago
Absolutely the best place to take your vehicle for repairs in my opinion. Friendly and technically proficient. I highly recommend this place.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Oil changeServices: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Oil change

  Susan Jones
a year ago
Took car to be fixed, they had to get me an estimate and never got back to me.

  Kenneth Frederick
4 years ago
Great bunch of guys! Fair pricing and quality work. Will come back for my automotive needs.