Avenue Tire & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amy Rohrbach
a year ago
Great service, very knowledgeable and super nice. Waiting area is clean, quiet and organized. I was comfortable waiting for my car. Definitely a preferred tire and auto service center. Highly recommended!

  flhTK 2012
5 months ago
My wife took her car here for an alignment. My bad for not reading the paperwork they gave her. A year later her brand new tires are trashed. Camber on both front was well outside acceptable specs. Same for one of the rear. Ticket says 'adjust toe only'.. What a bunch of baloney. You think you're getting your car fixed but you end up paying for a partial job. Avoid these crooks! You have been warned.

  Caitlin French
4 months ago
I have taken my car here several times. They are HONEST and don't overcharge you. As well as making sure you understand the process and what you are paying for.

  Steve Gutwein
9 months ago
From out of town and in Ludington on a busy Friday afternoon I had a value stem leaking and needed immediate help. Called talked to Charlie and although they were very busy they got me right in and replaced the value stem at a very reasonable price. Excellent service and very customer friendly. Highly recommend!

  Deborah Daugherty
2 months ago
Oil change services are awesome, but repairs are pretty pricey. Staff is very helpful and friendly.

  Judy Koegler
3 months ago
The only place I will take my vehicle and the only place I trust These guys are the best and are respectful and honest.

  Amber H
9 months ago
This team has always been good to us! I really appreciate everything they do, and they've shown me multiple times that they are honest. Best place to go for quick oil changes too. Definitely recommend this place!

  Kevin Juhl
2 years ago
The quality of their work was acceptable. However, they ignored my description of the problem. They misdiagnosed the cause. This caused another problem which they fixed at no additional charge because it did not fix the original problem which I have been forced to fix myself.Service: BrakesService: Brakes

  Alora Linthicum
8 months ago
Very patient and understanding even though I accused them of breaking a sensor is my vehicle when I actually just needed oil. Another Automotive shop broke a panel and arm bar in my vehicle when changing my tire so I thought the same thing was occurring. I feel so stupid. They're great.

  Bob Millholland
10 months ago
Our low tire indicator came as we were heading out of town and we circled back to stop in to Avenue Tire. Without an appointment they got our car into a bay and tested and topped off our pressure. Local and quality service that is hard to find without handing over cash.

  Eric Burns
7 months ago
Honest mechanic, that alone is worth 5 stars. Excellent customer service, fast work, definitely the place to take your vehicle in Ludington!

  Cy Brandt
5 months ago
Brad and the crew took care of my needs quickly and at a fair price.

  Mindi Marlow
a year ago
We mostly go here for oil changes. They are the most thorough for the price and don't air down your tires to a "standard" pressure like some places do. The guys are always friendly, professional, and informative.

  Chris Simpler
a year ago
Friendly, efficient, honest, competent, and competitive prices. We got tires here about a year ago, and it was a brand I hadn t heard of but they explained why they suggest them and some online research confirmed their opinion. A year later, these are some of the best tires I ve owned. Yesterday, I went in because there was a screw in my tire. At other places, that can quickly turn into a new set of tires because.. blah blah blah. Nope, they were able to address the issue. I will be back and will send others their way.

  Brooke Felger
5 months ago
I love avenue tire. Always friendly, prompt and honest. Recommend!

  Chip Weingart
2 years ago
Great quality service with a family feel.Repairs done correctly at a fair price.There is another location in Manistee, my go to for auto service.

  Amy Kory
a year ago
Pulled in with a tire issue and the gentleman had me sign a $0 repair order and they would check back with us after taking a look at it. About 15-20 mins later he approached me and said they rotated my front tire to the back and did 2 test drives... and NO CHARGE FOR THIS. I tried to give him a cash tip and he wouldn't accept it. There really are still honest businesses out there just willing to "help". I am traveling from out of town, about 4 hours from home. They really took great care of me. Thank you!Service: Tires

  Catherine Counard
a year ago
We needed urgent brake work after driving to Ludington from out of town to visit family over the Thanksgiving weekend. Johnny got us in right away, when other brake shops said it wasn t possible. The service team was kind and professional, and we had the car back within a few hours. Well done!Service: BrakesService: Brakes

  Rebecca Hoffman
a month ago
Always nice, friendly, courteous and the best prices in town. Coffee available, smiles are free & the service is great!

  John Landolt
7 months ago
Very friendly and helpful staff ! I made an appointment for a tire change and they were right on time !

  Jordan Kolaski
a year ago
Honest shop with experienced mechanics. They have always taken care of me and my family. If you want quality work from a shop you can trust, go see Johnny!

  William Barcheski
7 months ago
Very friendly and customer oriented. Very happy with their service and fair prices

  Jan Bulman
a year ago
I was the last customer of the day, a scared 70 yr old woman in an unfamiliar town with my tire pressure light on. They treated me like I was the most important person of the day, checked my tire pressure, topped it up and reassured me that all was well. Above and beyond customer service!!!

  Edward Sibert
4 years ago
Did a great job on my fathers car last year. He said he will go back. I spoke with john the owner today and told him my father is in his 80s and asked him who he should ask for because he likes to know who he's talking to John was friendly and understanding. Its a family owned operation and seem to take pride in their work. They certainly did with my dad. I highly recommend them.

  Jacob Brower
a year ago
Did a great job working on my vehicle and got the work done in a very timely manner as soon as the part finally came in. They were very open about pricing and rebuilding options as well, which I am very appreciative of.

  zeb Jones
2 years ago
I had my clutch replaced here, and it has already failed within a year of the replacement. On that repair they attempted to charge thousands of dollars more than actually cost said it was a billing error and they charged it multiple times. Before even having the car repaired they gave horrible explanations of what work was needed, trying to have more expensive repairs done they claimed my air conditioner clutch was bad and stalling my car. I tried giving them one last chance since family and friends all recommend them, but they continued to be extremely poor communicators. Will not be giving them any more chances, and will be taking my car somewhere else to get fixed.Service: General repairs & maintenance

  Sharon Kludy
2 years ago
Employees are knowledgeable, professional, friendly, and fast. They are always honest and don't try to sell me things I don't need. If a problem is likely to be under warranty, they tell me to go to the dealership rather than charging me for them to fix it. I have been very satisfied with them over the years for several different services.Services: Tires, General repairs & maintenance, Oil change

  Tony Goetzelman
4 months ago
Cory was fantastic. Professional and Courteous.

  Christopher Botten
5 years ago
Had them vacuum and recharge my air conditioning just so it was fresh because I just got the car a few months ago and now sometimes it blows warm and they are saying it may still need further repair but it wasn't doing it before, it was just a little warm all the time. And I won't even get into how rude the employees are. They acted like they didn't even want to talk to me or help explain things and just wanted to get me out.

  Mike Revello
a year ago
I called because I had a flat. They said I needed to make an appt & they couldn't look at my tire until the next week. I'm a senior citizen, live alone & is my only vehicle. Wonderland tire took care of me & got me back on the road within an hour.