Ryan's Auto Repair of Livonia

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica
3 months ago
I have taken all of my cars to Ryan's Auto Repair for almost a decade. It's a great feeling to know that your cars are in good, trustworthy hands. They not only know what they're doing, but they also care about their customers. I have always and will continue to recommend Ryan's to everyone looking for a standup repair shop.

  Lesa Carolee
4 months ago
John was exceptional to work with. He got my daughters car in and running great in a short time. He is very friendly and went out of his way to make sure we were taken care of. I would highly recommend. 5+ star rating. I d give him more if I could.

  jewell ferguson
3 weeks ago
Ryan's does EXCELLENT work with EXCELLENT customer service. John and the staff go above and beyond. Ryan's is the Best Auto Repair shop in Michigan

  Nathan Wallace
2 weeks ago
Excellent service honest and trustworthy! Plus they have free loaner cars. Only place I take my cars to get repaired

  Brad Chavez
2 months ago
This is the worst place to get your car fixed. They take weeks to repair your vehicle and they screw you on parts. Multiple times this has happened to me and I will never go here again!

  Rick Williams
4 months ago
I was so impressed with this automotive repair shop I spoke to Jon was so informative to every detail from the very smallest to the major ones complete professionalism that you hardly see these days this community should feel proud to have a business like this in their back yard they are proud in their work and it shows that is rarity these days Hats off to Joe the crew and this business im from a small town 5hrs away a little town in Ohio just very impressed Thanks Jon for taking the time and helping me out HATS OFF TO JON AND THIS BUSINESS can't say enough good things about this place

  Bonita Bloom
5 months ago
Ryans has been great! The mechanics have been respectful, and did a great job on my sisters car. Thank you!!!

  Chili Jake
a year ago
Outstanding Customer Service! Jon is always helpful, upfront, and communicates well. There is never a surprise charge or work that is not needed. Service is always done on time and the quality of work is outstanding. I highly recommend Ryan s Auto Repair. They have been servicing my vehicles for well over 10 years. Not one issue in that time frame, I trust them much more than the surrounding dealerships.

  Jerry Evans
a year ago
The best place around. I had to get multiple things fixed on my car this summer and they were able to quickly diagnose the issues and get it fixed in a timely manner. The customer service is top notch, Jon and Peter make you feel like family/friend. They are upfront and honest and extremely knowledgeable so I always feel like my car is in good hands with them. I highly recommend taking your car here for any repairs.Services: Auto water leak repair, Brakes, A/C installation & repair, Air conditioning, Brake service & repair

  kozmo91joshua
a year ago
I was having trouble with the dealership getting my extended warranty company to replace my transmission, I brought my van down to Jon and he got the approval for a new transmission in no time. I've had to get a few vehicle inspections for Uber and Pete took care of me for those. He pointed out a few things that I might need to keep an eye on but didn't try to scare me into getting the work done Right now. Very honest and good price on everything I've had done with them so far.Services: Tires, General repairs & maintenance, Vehicle Inspection, Transmission replacement, Wheel alignment, Brake service & repair

  Joseph Van Wanzeele
a year ago
We found this auto repair shop to be very helpful, timely and reasonable for what we needed. Is one of the few shops we searched for that was able to service the R1234YF A/C system in our Jeep Grand Cherokee. The person who answered the phone and at the counter was really pleasant and easy to talk to. I highly recommend this repair location.

  Nate W
a year ago
Its started off good...but after a week it went to a pretty bad communication situation here. I had to call multiple times to find out what's going on with my car. My car sat for weeks before I finally got a diagnosis on my issue. I bought a new part, and another month went by with no communication. I got fed up and just took my car back. When I arrived the new part was still in its packaging. They never even tried to install it to see if it remedied the issue. Additionally, when you have to ask more than 2x about a quote on additional services...in my book juat means they didnt want to do it. In hindsight, they admitted they were overwhelmed with work, but I still don't see why I had to basically bug them for updates...a simple courtesy call and expected date of service would have been nice. I could have taken my car somewhere else for the essential work and brought it back for the issue I dropped it off for. What's even more disheartening is I found the issue for the short, I'm surprised trained individuals didn't catch it in the very beginning. Long story short, I think they truly didn't have the time (3 months) or just didn't want to work on my issue. . Least my only expense was 3 months of unessesary paid parking.Service: Electrical

  Michael Fortunato
a year ago
**Ryan's Auto Repair did a TERRIBLE job.**They diagnosed and 'repaired' my car's problem the first time and charged a reasonable fee. No big deal. Few days later, realized the problem hadn't been resolved. Then they 'repaired' it again after it wasn't fixed the first time and charged me an additional $300 on top of the original cost. Then about 4 days later I had to take it back yet a third time to have it 'repaired' because yet again the initial problem remained.Peter and John then tried to defend their shotty work on the phone while I demanded the $300 back. I've been a car owner for 25 years and never have dealt with such a Mickey Mouse operation.Can I give it Zero stars?Service: Air conditioning

  Jason White
2 years ago
These guys are quick, honest and effective. I told them I needed new brakes, a brake fluid exchange and an alignment, but since I'm field service I would need my car back same day. It was no problem for them and my car feels like its brand new again. I'll be bringing both of my vehicles here from now on!Services: Wheel alignment, Brake service & repairServices: Wheel alignment, Brake service & repair

  Tony W.
a year ago
This place is one of a kind! They have been treating our family for years, the manager - Jonathan is very pleasant with adjustment of costs and can practically fix anything! Loyal mom and pop shop that we ll be with for years to come!

  Ryan Finnerty
5 years ago
Ryan s has worked on several of my vehicles as well as so many friends and family. Jonathan has always done great work and suggested what needs fixed now. What can wait. Prices for cheap parts but also for high quality parts which will last much longer.Ryan s is the only repair shop I take my vehicle to. And, I always get excellent service.

  Kyle W
7 years ago
I don't write many reviews for businesses, but I feel obligated when I have an experience this pleasurable -- even surrounding the circumstances that I had to repair my car after a fender bender. I got multiple quotes around the Livonia area (many collision shops to visit), and Ryan's auto repair came back with an estimate half that of the next best I received. Soon after I agreed to go with their services, we coordinated a time to drop off & pick up the vehicle. Everything went smoothly, and my car was finished exactly when they told me. The quality of work is also highly recommended, as now you cannot even tell the area of my bumper had been damaged. Jon was great at updating me on the progress and completing the job as I expected. There's no need to even try other shops, head over to Ryan's for any auto repair needs!

  dorenda garrison
10 years ago
I brought my car to Ryan's Auto 2 weeks ago. When I walked in the door I was greeted by a very nice and polite man. I told him I had a Volkswagon Beetle and it broke down on the side of the road, He asked me some questions and almost Immediately knew that it was the timing belt. He had my car towed directly over to the shop and it was ready for me to pick up in just 2 days! I was very happy with the service I got there and the prices. The quality of the work and the prices are better than anything I have ever seen in the area. I saved a lot of money and time going to Ryan's and I just love the staff there. Everyone is nice and they really know what they are doing there, very professional. Needless to say I will be going there from now on for all repairs on my car.I also recommend them to all of my friends and family members. I would highly recommend them if you are looking for fast, friendly service and good prices! Jon is the best!

  Brittany Slaven
a year ago
Great communication and quality work!This is a trustworthy establishment for car repairs. I will definitely recommend this place to friends and will be back to get more work done on my car in the future.

  Andrew Zeiger
10 years ago
I have been repairing my cars for years, and have found an auto repair shop that has exceeded my expectations! These mechanics are very knowledgeable, caring and understanding. They will take the time to explain the repair in detail and give you the fairest price. They have always gone the extra to make you feel comfortable and the attitudes that they have are very focused and positive. I highly recommend Ryan's Auto Repair to everyone! I give them 5 stars!

  Scott
6 years ago
John at the counter is a smooth talker. He will talk you into jobs you really don't need done. I spent a lot of money and time that I didn't need to. After the first trip, they wanted me to make an appointment for the following week. I did so. Dropped off the car and had to get a rental from enterprise. Ryan's had my car for two days. John calls me, and wants me to pick up my car. He then tells me that they haven't had a chance to diagnose it because they been busy. After that he says that they won't be able to get back to the car until he comes back from vacation. So I spent $90 on a rental for nothing. That day I pick up the car, and I pointed out some issues where I wasn't happy with the job they did. And he says a comment to make it sound like they are doing me a favor. Then never returned my call to complete the job. After spending $700, I went down the street to Kurks auto care. They gave me a FREE loaner car, but couldn't determine the issue either. Then honestly said that the noise issue will have to get worse before they can figure out what the problem was. And that only cost me $50. I'll never be back to Ryan's nor recommend them.

  Emily
10 years ago
I absolutely love this shop! I don't trust many people with my car, but I definitely trust Ryan's. My car hit a huge pot hole recently and caused a lot of damage, but the awesome mechanic at the Plymouth rd location made the whole experience not a nightmare! I've always brought my car to them for oil changes, but they definitely have my business again if I have a bigger issue. So thankful to be able to take my car in and not feel like I'm being ripped off. :)

  Alex Dickinson
5 years ago
Everything was great! Jonathon was very professional and knowledgeable with the service that I needed. Repairs were done with quality parts and a good turn-around time. Rene was very kind and helpful inside at the counter when I dropped vehicle off. I will definitely go back when necessary!

  Matthew Detroitartist
6 years ago
Fantastic service, knowledgeable staff, fair pricing, and great turnover time. Slightly difficult to see from the road; signage could be better. Overall, a really great independent auto service shop. I will definitely be using Ryan's Auto Repair for all future work on my FJ Cruiser. Thanks John, for your above and beyond service!

  Daniel Tostige
3 years ago
Had a unique issue with my 93 Camry that they were able to identify and fix, while keeping me updated during the entire process. Pricing was fair and the service was great. Will bring my other vehicles here in the future.

  Clare McMillan
5 years ago
EXCELLENT service. Jonathan took amazing care of my vehicle and gave me fair and reasonable prices. My repairs were also quick and timely! I highly recommend this shop and will be returning if I need any future work.

  Melissa Fuehring
2 years ago
We were on our way to move our 18 year old daughter to Wayne State when her Nissan Altima check engine light came on and started running very poorly. We live over 3 hours away and it was now 5:00 on a Thursday. We called Ryan s and dealt with Pete and John. They told us to be there at 8 the next morning. They diagnosed and fixed the problem that day and my daughter was able to get her car while we were still with her. I wish we lived closer just so we could give these guys our regular business! Many thanks from a stressed-out momma (and dad) moving her baby across the state!Services: Auto engine diagnostic, Engine repair

  Kevin Mathews Jr
a month ago
Great Service and very nice and helpful staff.

  Marcus Ebejer
3 years ago
I can't remember the name of the technician I spoke to, but I was having issues with my town and country and instead of just blowing me off and telling me that they were really busy and wouldn't be able to get to my car for weeks and quote me some ridiculously high diagnosis fee, like four other repair shops told me before I called them, he asked me multiple questions to help me diagnose my problem and see if it was something that he needed to try and squeeze into the shop to fix or if it was something I might be able to do on my own. Luckily, I was able to fix the problem myself, But I know that I found the mechanic that I'm going to bring everything else to from this point forward.

  Brian Wolfe (Team_Dub)
9 years ago
Have you ever gotten an insider stock tip? No? Yeah, me either,However, HIGHLY recommending Ryan's Auto Repair is about as close as you can get.If you are looking for friendly, beyond-competent, extremely knowledgeable, meticulous, and REASONABLY PRICED service on your vehicle(s), then, if you are paying attention to this and all the other Google reviews, your search is over.After about 25 years of being ripped off, getting mediocre work done by inferior techs, and generally being disappointed when having to have a vehicle serviced, it's nice to know that I'll never have to worry about that again - I won't take any of my vehicles anywhere else.