Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Ruggiero
a month ago
If you are just there to change your oil. I am sure it s fine. The issues I encountered was fromMy 2000 Buick.1.cap for coolant reserve tank was left off and smashed when I looked under hood next time.2. Asked to grease ball joints and tie rod ends, the said the did but when I got home and looked the fittings were covered in old grease and dirt.3. Asked if air filter was good they said they checked and when I got home it was soo dirty.4. Asked the to check power steering and I was told they can t cuz it s to hard to get to.My wife had similar failures with her 2019 ford.
Mone W
8 months ago
My oil change was like $60 which I found to be exorbitant. I told them it was my first time at that location, but after that, possibly legitimate things like needing my coolant changed just felt like they were trying to squeeze more money out.
akmol khan
10 months ago
I did the oil change at this location they didn t put back the cover for oil filter. It was hanging and hitting the road and damaged it. They are very careless
Nick Jackson
4 months ago
Good people, great service. They look out 4 u.
Dz Nutz
a year ago
They really work hard to match the right type of oil to your vehicle's needs. My change oil light came on 2400 miles prematurely after I got the 50w30 synthetic oil change months earlier. I called them and they said no problem, we will check it. They checked for oil leaks and said there were none. They also topped me off free of charge and advised me oil was low and to get a 2,000 mile or 5,000 mile change instead of the 8,000 mile synthetic. He said it was better for the engine. I will go there for all future oil changes. They look out for their customers.
Scharlene Black
a year ago
I've had my cars serviced here for awhile, about 5 years. Each time I've came I was given good service. After each oil change they would check tire pressure and top off other fluids that was needed.
Robert Dennis
9 months ago
I been doing business with them for 5 years today was the worst customer service I ever experienced I just backed up my car up and left. Spending my money somewhere elseService: Auto engine diagnosticService: Auto engine diagnostic
Delivery Company
3 years ago
So I went there randomly because I was in the area. I came prepared to be stern because car places always treat women as if they don t know what s going on. I was happily wrong about this place. The guys were so welcoming and listened and understood my concern. They have me my oil change and made me feel like a family member or something. I ll definitely go. Avi everything. Customer service and respect is the same there. I loved it!!Service: Oil change
Stephanie Magill
5 years ago
THE ONLY PLACE I GO FOR AN OIL CHANGE!!!! I m a tough customer. I expect professionalism, honesty, efficientcy and quality!!! Every time I come here I am met with all of the above. They never up sell me on unneeded items. They are always honest about what I need to do to keep my car running efficiently!! They are super friendly, even in the heat and cold and did I mention I don t even have to get out of the car :) they rotate my tires, replace my windshield wipers and change my oil.I drive for a living so I literally see these guys once a month and I recommend them to all of my family!!! I see people have complained about the price and I d like to say 1 you always in every situation get what you pay for and here I pay for quality and 2 the place I was going to prior to this charged me more and weren t changing my oil filter which was filthy; but in a difficult spot so they weren t dealing with it. This place changed it for $4. I live in Wayne and I drive here monthly and pass hundreds of oil places regardless of advertised price, just to get my oil changed here!!!! I hate to see so many negative reviews on such an amazing business they treat their customers with kindness, compassion and professionalism! I would recommend this place to anybody who needs in oil change, tires rotated or any of the other services that they offer!
dalia bitar
4 years ago
Such great people!! Being a girl and not knowing anything about oil changes and cars, the men here were very helpful and honest and took care of my and my car very well. My front bumper was falling apart and the kind man screwed it back together and fixed it. On top of it all, I didn t spend more than 30 mins here. I will be defiantly be back. I appreciate your hard work and kindness towards my experience here.
Micah Orlando
3 years ago
So my car gave out on me literally at the corner before I could make it to the garage door. Not only where they professional. They made me feel like a normal person I was so embarrassed and Rudy (the Mechanic) just keep reassuring me that everything was OK and that he would take care of me. He did a wounded full job and his team was just as grate! I highly recommend them to anyone else is having car issues or just need to basically a change!!!Service: Oil change
CJ
5 years ago
Been here a few times for oil changes, these guys are cool and down to earth people. Honesty is always what I expect when getting repairs on my car since i know nothing about it. Joe, mike & coz explained preventative maintenance recommendations & were very professional. Would DEFINITELY recommend!
Shaniquia McGhee
4 years ago
It s hard to find really good people these days ! I have to say when I went there the guys was soo happy to see me customer service was amazing it felt like I had knew them already.! Me and my two children was in the car with a low tire . I asked if they had air they was so happy to tell me yes. They saw my tire was very very bad and they assisted me free of charge the unplugged my tire filled it with air and sent me on my way. They really went out they way for a oil shop to go above and beyond was like a gift from above. If you was the BEST SERVICE TRUSTWORTHY HONEST AND POLITE GO SEE THEM . You won t be disappointed. THANKS GUYS
Stadiume Hott
3 years ago
Amazing service. Good prices. They're efficient and very quick. They work right in front of you and communicate the entire time. You don't even have to leave your car with this drive thru service. They give good recommendations on your vehicle if they spot something that may need work. Located in a great place. Heavily recommended.
Alisa Hasina
a year ago
Quick, fast, efficient. Great customer service! These fellas showed me everything and were very very nice! Come here to see them!
Bryan Fox
4 years ago
These guys are the best. They are always on top of our vehicle needs, and are frequently offering specials. Fast service. My 3 kids are impatient, and when I come here they don t even mind waiting. If the service isn t enough, the location is perfect right off of I-96.
Tammi Hellerick
a year ago
Mike and Jamil were great and very professional and informative, especially so early in the morning. Excited to go back next time, they gained a loyal customer here!
C L W
2 years ago
Been going there for about ten years. Went there yesterday. This kid that worked there was childish and disrespectful.The last time I had my oil changed there was 11/25/20. I was due back by March or 10k miles. It's JULY 7th* and I'm at 9k miles and my oil life is at 7%. *WITHOUT CHECKING MY OIL* he reset it to 100% and told me to come back later. So... the oil I've been driving on since 11/25/20 IS STILL AT 100% ?* HE NEVER VISUALLY INSPECTED MY OIL TO VERIFY MY OIL LIFE.So if my engine overheats....I won't be back.
Jerry Bagazinski
3 years ago
Been going to this place for a few years now great oil changes; they give you a free one after 5 changes too. Rudy was very professional and great help with my transmission fluid changeServices: Transmission, Oil changeServices: Transmission, Oil change
Arayna Stitt
4 years ago
I'd rate a 0 if I could. I came back because my oil light came on after getting a oil change less than a month prior. They said it's normal we'll just top it off. I didn't think it was normal at all meanwhile he took out my sticker off my window and extended the time on my next oil change. After they did that I didn't trust them anymore so I went elsewhere and got a oil change the oil was pitch black and they were giving me the wrong oil the whole time. Don't go here if you want your vehicle to last they will destroy it
Robert Smith
6 years ago
Usually quick with their oil changes, about 10 minutes or less. They always check my tires, top off my windshield washer fluid, and will point out any repairs. Sometimes there is a wait, but it's usually empty. They can do 4 cars at a time.
Amanda Fuller
5 years ago
I came for an oil change yesterday. In and out in 30 mins. Would have been faster but one of the technicians saw that my back brakes were in bad shape and let me know. He explained why I needed to have them fixed immediately (for my safety) and they got me in the very next day first thing to fix them!They took the time to explain why I needed good brake pads and that sometimes the cheaper priced places use "organic" pads which are not quality parts and do not last as long and can break down faster in different weather conditions (ex. Michigan snow/ice/snow/ice/salt lol!).I just appreciated the great prices-full synthetic 5k for under $40!! And brakes done at a reasonable price! The Manager was also onsite working and everyone was polite and so nice! I will definitely be returning.
Jerome Poole
5 years ago
To all I don't live close to motor City quick lube BUT ILL DRIVE THE EXTRA MILES BECAUSE THE GREAT OUTSTANDING SERVICE... They are PROFESSIONAL IN ALL THAT THEY DO... Also ask for Mike he will treat your vehicle like it's his own... In this day it's hard to find Good Customer service... But you can find it a Motor City quick lube... Thanks guys... See ya soon
Ariel Hernandez
4 years ago
The service here was excellent. Hassen was very knowledgeable and thorough in his work. He and the other two gentlemen were very pleasant and even offered my children candy.Highly recommend!!
Tiffani Doyel
3 years ago
If I could put a negative number on here, I would, but alas, a terrible and honest review will have to do. This "oil change" has now cost my wife and I over $500 because they installed the oil filter incorrectly and it was an after-market filter. It caused my check engine light to come on and my car to stall while I drove on the expressway. After having my vehicle inspected at my Chevy dealership, the paperwork specifically stated "incorrectly installed and after-market air filter that won't stay in place." I called to speak to a manager at the Quick Lube today and was told, "We have been using these filters for ten years and all are experienced so this can't be something we did." So, basically, I was told that my information would be "passed to the owner" but that it wasn't their fault even though the Motor City Quick Lube put that filter in. DO NOT GO HERE UNLESS YOU WANT TO BE FIXING THINGS FOR A VERY LONG TIME ON YOUR CAR AND BE OUT HUNDREDS AND HUNDREDS OF DOLLARS!Services: Air & cabin filter replacement, Oil change
Nolan Bridges
3 years ago
Very friendly and helpful staff BUT they did not put the plastic oil pan/oil filter cover back on the bottom of my car back on so now I have to buy a replacement part.Service: Oil changeService: Oil change
Gabby Tulley
3 years ago
I used this place twice to get an oil change because I didn t want to make an appointment at my usual place because they had no openings. Yesterday I went to my usual place and they told me this place used an impact gun on my oil pan and stripped it so the bolt could not go back on and I would be leaking oil. I get it fixed at my usual place and call this business to see what they would do for me and they said I should have went back to them (why would I they messed it up) and the only thing they can do for me is give me a free oil change when I come in next. (Why would I when they messed up my car) very rude on the phone and kept talking over meService: Oil change
Joseph Fox
3 years ago
Awesome place. Reasonably priced. Knowledgeable staff. Great rewards program. Used to do everything myself but decided to try going somewhere instead and I'm very happy with Motor City Quick Lube.
JAMES Piper
2 years ago
Great place! Rudi and his team took great care of my 2013 F-150!, I'll be back again. Very satisfied!Service: Oil changeService: Oil change
jimmy vandekerckhove
5 years ago
The guys there were kind, helpful, and gave advice on ways to keep my vehicle running properly, and the best place to take it since it was a mechanical service they don t offer. They will continue to have my business.