Auto Glass Fitters
4.7 (71)
37637 Five Mile Rd # 307, Livonia, MI 48154
(734) 437-1923
autoglassfitters.com
Claimed
Service options
- Onsite services
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria Saenz
6 months ago
La Fontaine wanted over $1,000 to fix a rear view mirror that came off saying the whole windshield had to be replaced. American Glass reattached the mirror for $50.00 with a lifetime guarantee. And they were so easy and friendly to work with.
Adam Jones
a year ago
I would not recommend this company. I made an appointment on a Saturday to have rear glass replaced on Tuesday. I agreed to pay cash. I get the call Tuesday saying if I don't have a heated garage they can't do the repair. They also recommended another company. We rescheduled for Thursday when it was warmer. When the installer arrived he said the job was too hard and would take too long. I guess that means not enough profit. I offered to help, but he basically said he couldn't do the job and I should take it to another company. I get that the work isn't easy, but they should refuse to quote or quote enough to make it worth their time. It was a very disappointing experience with a lot of excuses and apologies. I suggest looking elsewhere.
TONI STEWART
a year ago
Dan was amazing! He was in constant contact with me regarding my appointment time. He did a perfect job and he couldn t have been a nicer guy. It was a real pleasure meeting him. Service: Auto side window replacementService: Auto side window replacement
Julia Borst
3 years ago
I highly recommend Auto Glass Fitters. The technician, Dan, was very professional and friendly, and he skillfully replaced my windshield in under an hour. This was the most painless experience possible for getting a windshield replaced - he came directly to my apartment parking lot and installed it there. I didn t have to take my car anywhere or wait in a lobby. All I had to do was go outside to unlock my car, and then back out again when Dan was done so I could pay. The price I was quoted was very reasonable and extremely worth it considering how easy the whole process was, not to mention the high quality of the installation itself. Thanks Dan!Service: Auto windshield replacement
Colleen Schneider
3 years ago
Very reasonable pricing and super fast service. Dan was professional, polite, and accurate in his timing estimate for arrival to replace my windshield. Plus, it took under an hour and looks great! Covid protocols were followed as well, which was greatly appreciated. Would absolutely recommend to anyone seeking windshield repair or replacement.
arash atghiaee
a year ago
Dan did replacement on my Toyota rav4 2016 windshield, great communication, he text and call first thing in the morning and set a time for afternoon, He showed up right on time, show me the replacement part, and explain the difference with original part, He competed the replacement in 30 minutes, since I'm about to sell my car, that was so important for me to be done as clean as possible and the outcome was perfect, I will wait couple of days to do leak test maybe do carwash if there will be no rain, I will send an update then. so far perfect job!Service: Auto windshield replacement
skorycc
3 years ago
I have nothing but great things to say about this company. Dan was fantastic! He was exceptionally nice, on time, he was very fast but did not skip on quality.I highly recommend this company and Dan. I will be using their services again. Thanks again guys!Service: Auto windshield replacement
Debra Williams
5 years ago
Dan is a beast! We've been suffering through the Polar Vortex and he has been so accommodating and patient with getting my glass taken care of. He wanted to be sure I got the best service possible and he more than delivered. It's no wonder all of the reviews sing his praises. Thanks, Dan! Fantastic job!!!
Addison Porter
4 years ago
Dan was awesome. He came and assessed the damage, got right to work to replace the battered windshield and was done in less than 30 minutes. Super friendly guy and very knowledgeable. Thanks again for coming out. Will definitely use Auto Glass Fitters again!!
Mike
11 months ago
Filed a claim through State Farm to have my windshield replaced and selected this shop to do the repair. The technician re-scheduled or did not show/call for 5 consecutive appointments.
Monique P
4 years ago
From the representative I spoke with over the phone, to the Technician Dan, my experience with the company was absolutely amazing. The cost of the repairs was of a great value compared to other companies. I would most definitely recommend this company to anyone who needs it. Dan is the Man!!!
Rachel Mirves
2 years ago
Dan was terrific! He was timely, knowledgeable, professional and friendly. His 22-years of experience shone through! All of this for the best price out there. We will recommend Dan to family and friends!Services: Installation, Auto windshield replacementServices: Installation, Auto windshield replacement
Monti Young
3 years ago
I have used Auto Glass Fitters numerous times. They are an all around awesome experience. Jennifer does her best to schedule you at a time that works best for you and Dan is a master at his craft of installation and repair. Never a worry if you use these guys!
Kevin Tash
3 years ago
I was directed to Auto Glass Fitters through State Farm for an insurance claim. From the very first phone call, the people at Auto Glass Fitters were great. My technician, Dan, called to keep me apprised of his arrival time. He was courteous, and professional, and the work was completed as promised.Service: Auto windshield replacementService: Auto windshield replacement
Briana von Behren
5 years ago
This was the easiest process EVER. Dan, the repair man, came to my house & had a new windshield on in a matter of minutes. The repair was easy to schedule, and Dan was so nice & professional. He has been doing this for 20 years, so you can trust that the company knows what they are doing. Thanks :)
Bryan Wang
a year ago
Went through Insurance. Statefarm set everything up, Auto glass fitters then called me to confirm time and address. Auto glass fitters came over to my car when they said they would, replaced my windshield. The process was painless, Auto Glass fitters did a great Job, and there were no issues with the insurance payment. In total, it cost me $100 to do a full windshield replacement.
CJ Lewis
6 years ago
Service Technician, Dan was prompt, kind, and professional. He did an outstanding repair job to our burglarized car. He also explained what he did and the clean up of glass in our car was great. Made a very difficult situation better.Thank you
Kendra Lincourt
5 years ago
They came out to my work and did a great job. It took a week due to needing a part from the dealership, but they kept me informed the whole time! Great customer service. I would absolutely use them again, but I hope I don't have to ;-)
Chuck Coleman
4 years ago
Great service, was here right at noon. Dan was very professional and made sure I was aware of any issue's. He was done with my windshield in about a hour! I appreciate the great service
ljmausolf
2 years ago
Dan the Service Technician was very prompt and very courteous. He replaced the windshield very quickly. I highly recommend him and this company.Service: Auto windshield replacementService: Auto windshield replacement
Syed Rehmathullah
5 years ago
Excellent service and I'm extremely satisfied with the quality of the windshield replacement and installation. Dan was very courteous, knowledgeable and professional. Would definitely recommend!
Ahesha Hill
5 years ago
The tech I had was amazing. He showed Awesome customer service skills and the job was done quick and correct. Thank you Dan!! You we're Awesome.
Liz Alonzo
3 years ago
Couldn't be happier with the service. The installer was very nice, communicated what time he would be arriving and was on time. He was also very informative of any restrictions I had - would absolutely use again and recommend.Service: Auto windshield repairService: Auto windshield repair
rami rimon
4 years ago
DO NOT USE THEIR SERVICE!!! I called to ask some question regarding glass replacement on my car and Violette seemed very miserable and decided to hang up on me. I will never recommend this place because of her. Her work ethic is absolutely horrible. She had an attitude the second she picked up the phone. STAY AWAY!
Danielle Aber
3 years ago
Janie was very polite and helpful within 2 days Dan came out and replaced my windshield and again very polite, on time and helpful! I will definitely recommend them to anyone and everyone!!
Mark Pickelhaupt
5 years ago
Best service ever. Dan,the technician was knowledgeable, efficient, friendly and right on time. He answered all my questions and did a great job. Very impressive!
Cassandra Callaghan
3 years ago
Dan was my service tech and he was outstanding! Personable, professional, fast - I would definitely use again!
Renee Frey
6 years ago
Super friendly service, wonderful to work with. Had some mix ups with scheduling but they were nice and recognized their error. Highly recommend. Overall great experience with nice people.
Keith King
a year ago
They did good at replacing the window shield, but when the took the car to Calibrate the car safety features , they hit something in my car and won't own up to it, when I left work after they replace my window shield I had a flat tire and damage to my side panels, when I called in the lady was do rude ! Saying I did all the damageService: Auto windshield replacementService: Auto windshield replacement
Richard Abdullah
4 years ago
Great service. Technician called to let me know when he would arrive. Very friendly and polite.