Goodyear Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicole
a week ago
Just got back from them! They are very honest and didn t have me get an alignment because I have to change another part. I will be back to get one once that is switched out! :) thank you!

  Jackie Woolbright
5 months ago
I know someone forgot 2 record my appt as i waiting 90 minutes b4 they looked at my car. Told me no charge 2 dispose of my old tires then charged me. Bought 4 new tires and they did not check the pressure b4 i left. Normally we have been very happy with service. This time was not

  Connie wojciechowski
3 months ago
They have been our go too for years, staff is helpful, knowledgeable and kind. Prices are fair, they do honest work, fast

  Ashley Rini
2 years ago
For starters, scheduled a free inspection last week on Wednesday. My fianc� shows up with the car they were all confused about there being an appointment and he had to make a new one for today. Then they charge him $54 for this free inspection without warning! Not only are they unorganized but this is false advertising.UPDATE: They also disconnected everything and left it that way. I am livid!! See photo!

  Keith Kolich
10 months ago
I searched numerous tire dealers checking for what i wanted and how much. I called around and came to Goodyear Auto Service in Lapeer, i was quoted a price for a set of four tires. Their total cost was 150$ less than other dealers. I went out there the next day and had a pleasant experience there, the counter person got us right in quickly after a short wait we drove home on four new great Tires. Highly recommend Goodyear in Lapeer, save some money!

  Bryan Simpson
a year ago
Absolutely over the top service. Went in for a quote and bought my tires from there. The sales/counter gal Jennifer took great care of me. Scheduled my appointment for the following Saturday and was in and out in no time. Thank you to the whole team for the great experience

  ramsay coronado
a year ago
Great Goodyear customer service here in Lapeer!!I came in today to purchase two Goodyear Assurance Weather Ready tires for my Buick Encore and received great customer service and awesome tires. Thank you Joshua Evoy for the great price and Gavin Miller for the great installation of the tires, I sure appreciate it guys. Customer for life! =)

  Sven Bodali
a year ago
Honest service, josh is the man. I'm not mechanically inclined so I had no idea I should get my nuts torqued 25 miles after they'd been adjusted, stopped back in and was on my way 2 minutes later. Jokes aside this place saved me $300 bucks after a place up the street had a "computer malfunction" when they were figuring out the price. Right. Happy holidays and thanks again

  Troy Fritz
2 years ago
We were from out of state and got 2 nails in our tire. They fixed it promptly and didn't charge us. Great people and not just because they didn't charge us. They were very professional and friendly. Thanks for helping us out in a jamb. Keep up the exceptional service!

  Dennis Sweet
a week ago
Check the rims for being bent and rebalanced all four tires

  Mike Grosser
2 years ago
We're from Florida, here visiting family. I needed new tires on my 26 ft travel trailer. From my reading, Goodyear Endurance was the quality choice to make.I made an appointment online for the tire service. Within about 20 minutes Chris, the manager, called to verify my request. He advised my how to come in the parking area and park my trailer as I would be leaving it for a couple hours.The day before my appointment, I realized I needed an oil change and brake check on my Yukon. I made another online appointment for the same time slot as the trailer tires. Showed up at 10:30, unhooked my trailer and left the Yukon with Zack. About 1pm Zack called and said they were just finishing up. Came in, paid up and was on the road by 1:45 even though they were short-handed.Terrific product, great service, friendly staff, spot on communication! I'd recommend Goodyear for your tire and service needs!PS Chris said they are hiring!

  stevenwarren 989
2 years ago
Slow slow slow appointment was at 12pm getting 4 new tires it's now 130pm still waiting in the lobby!!!

  Jim McArthur
a year ago
Amazing...Miranda and Jenny were incredible...got 4 tires, they matched the price I had...advised that I didn't need an alignment like I thought...truly happy that I picked this place

  Lisa Bolton
2 years ago
I have been going to the lapeer good year for years. I have never had a bad experience. They have always been very courteous. They are very Thorough with my vehicles. They recommend what need to be done in the future and don t pressure you if it doesn t need to be done. The are an awesome place to deal with. I recommend them highly

  KLS 505
5 years ago
I had a drill bit sticking out of my tire and was driving on my donut on a Monday morning. The attendant was very cheerful, gave me the expectations for repair and wait time. They were able to plug my tire. They also changed it out, replaced my donut and the jack in my trunk. Free of charge! Friendly, honest service beyond my expectations! I was back on the road in no time at all. They just want to keep people safe on the roads!

  M Schmidt
2 years ago
I have been into your Lapeer, MI location multiple times and each time I have been extremely impressed with the service and comfort provided by the group. It is rare to see such excellent customer service consistently demonstrated. The manager and his staff should to commended!

  Bryan Hubble
3 years ago
Brought truck in and Chris got me right in as soon as he could and fixed my problem with my parking lot bulbs that I had and did an oil change with no hiccups. Josh and the other guys were professional that I dealt with and knew what they were doing to fix my problem that I had. Great customer service and would recommend going there with your car or truck needs.

  Robert J. Johnson, Ph.D.
2 years ago
Went in to have my brakes done, but they said I didn t need brakes. Go figure, they sent me out the door with no bill. Not too many places will tell you you don t need work done. So, I went back and bought new tires.Customer service was outstanding.

  Mlchael Janoski
a year ago
I dropped a single tire off and was told it would be 3 hours. I went to pick it up 4 hours later and it wasn't ready. If the two guys sitting in the office doing nothing would have helped out, it surely would have been ready.

  Suzanne No
9 months ago
Was very happy with quality and service. They were helpful with recommendations and what can wait

  theresa davis
6 years ago
Great service as always. It did take a little bit longer for my oil change and wiper replacement. I had an appointment at 9am and arrived 10 minutes early. However, I sat there until almost 10:30

  steve nemchek
5 years ago
Where to start on how much I was ripped off. First I just go in for a normal tire replacement. The tires are supposed to be 40 each so with install I could see giving them 250 to 300. These guys charged me nearly 600 and I didn't even get new rims like they assured me several times they would. After realising they could scam me they kept at it with throwing multiple inspection quotes on top of minor things. All I wanted was to find where the squeak was coming from. I payed 650 to have a tie rod and control arm replaced. They are good talkers and ruthless people. Im on disability with a son. I had to take a loan on top of my car loan just to give them a check without truly fixing anything on my car. I gave them a 2 star because they are good at lying. Go to Taylor's. That's all I hear now. You've lost a valuable customer and I'll make sure word definitely gets around

  Michael Miles
a year ago
Been going here for a while now Chris and Josh are both great guys always willing to help and honest.

  James Smith
5 years ago
I've taken my car here for years. Never had any kind of problem and Chris has always been fair with me. Great community partners as well.

  Zach Moore
2 years ago
Very fast and professional service. Everyone was super polite and great to deal with. Will continue to buy tires from Josh and his team!

  marc davis
3 years ago
Been coming here for over 10 years and Chris always takes care of us with great service...including quality DISH TV programming while we wait. BONUS!!!

  Jake Clemens
5 years ago
Took it in for a free tire repair, stressing that I might have to drop some money on a new tire but they guys there took care of me and were prompt with their work. Would definitely recommend anyone to go there

  Exuro82
5 years ago
I have been coming here for a few years now and appreciate the consistency in service. Their prices are usually reasonable and I love that I can get the road hazard added.

  Kevin Meikle (CoachKevin)
3 years ago
I ve been coming here for years and the crew here has always been fair, courteous and helpful. My go to source for tires and just about any auto service.

  Natalie Mason
2 years ago
Friendly staff plus they don t try to sell you anything you don t need. They do quality work & most of the time I m out of there in less than their quoted times.