Williams Hyundai Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Phil Flynn
2 months ago
Work performed was great. Reason for less than 5 stars is because it did seem to take an excessive amount of time to complete the job and more frequent communication would have been preferred.

  Jason P
a year ago
They charge for warranty work. I wish there was another dealer closer than Flint. A $135 diagnostic fee is was what I was told to even look at the lift gate that doesn't fully open anymore. There is about 40,000 on the vehicle and has a 60,000 mile warranty. Why build a new dealership, new service center, and then try to rip off customers? You won't be in business long with that strategy.Service: General repairs & maintenance

  LeeAnn DeYoung
a year ago
I received the worst possible service from this place. My car was there for over 2 months, and while I was also wrestling my insurance during this time, the service advisors and manager Clint were not helpful in the slightest. I sent them the estimate from my insurance claim of the damages my car had from being vandalized, and I don t think any of these people had the brains to read what was going on with my car. It took countless phone calls, emails, and I resorted to going in to the service center so I could actually talk to a person when they stopped answering. Then, when they had finally started repairs, they tried to give my car back without half of the repairs it NEEDED! For reference, it was vandalized: smashed passenger window, someone attempted to steal it so the ignition was broken, the side mirrors were shattered on the ground, and the rear view mirror was ripped from the windshield. (Not to mention so much other cosmetic damage.) They tried to say it was finished and drivable with only a new window and ignition .. Last I checked, visibility is a requirement for the drivability of the car. Clint, the service manager, said I didn t tell him it needed mirrors. And this was a complete lack of comprehension on their end, as I communicated my car s needs with Clint multiple times in various modes of communication. They also had the insurance quote with all the damage to my car listed. And, is that not common sense?If they weren t the only Hyundai dealership in town, I wouldn t have let it stay for that long. Maybe if I had a newer car they would ve cared more, but unless this place is your last resort, I would avoid it like the plague.

  Robin Montgomery
7 months ago
Stay away! They are only in it for the money. They do not care about customer service. They fix things that don't even need fixing and don't fix things that do. Then they charge you alot more than you need to pay. They suck! I would rate them a zero if I could.Services: General repairs & maintenance, Engine repair, Oil changeServices: General repairs & maintenance, Engine repair, Oil change

  Tara Parr
a year ago
Friendly people with good service. Usually a longer wait for schedule wise and not a lot of cancellations to get in earlier which I think is a good sign. I ve always felt like the people I ve dealt with are trustworthy and knowledgeable.

  Muften Al-bshara
a year ago
Don't Sent your vehicle here for service I paid $172 just for alignment my vehicle 2022 Hyundai venue limited and still same and then I sent the car back to do the alignment , they said it's just a little bit but I still have the broblme they didn't do It. I wish back in Time to not buy vehicle from Hyundai dealership.

  Mia Sandler
10 months ago
Took my car here to get a belt replaced in my AC system. They lived up to every terrible mechanic troupe. Do not go here.Service: General repairs & maintenanceService: General repairs & maintenance