Napa Auto Parts - Motor Parts & Equipment Corporation

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian S
4 days ago
Car battery warranty not honored. All my information on there computers was erased.

  Philip Van Ee
2 months ago
The location is not great. But they have everything and the staff is 1st class.

  chrozy Rozyla
2 years ago
This is a older store, everything could be updated BUT most importantly the clerks there are very efficient and knowledgeable. I ordered a random 3 button lock opener with a red button to blow the horn for a 2006 E350 cargo van. Figured it was discontinued or would take a long time to order. I called Monday 6/8 @ 4pm...they had it before opening on 6/9. So it was VERY good service, and the staff very nice!Anyway, I don't care how old the store is if I get prompt, friendly service and accuracy on my parts!

  L
8 months ago
Jordan was really helpful, great selection, great staff. All around solid parts store for something in a pinch or select fit parts.

  Yvonne Keith
a year ago
I have been to alot of the auto part stores in town and FINALLY was able to get help getting a the nut I needed!! Jordan and Matt were SO helpful and did so much more than anyone else had to try to get my part.

  barb nieratko
a year ago
Very helpful service and they had exactly what I needed. Easy in and out.

  Chad Cunningham
a year ago
The staff are very helpful, the prices are good and they have a large variety of parts available.

  Zak Woods (MajorWoods)
7 years ago
They would receive zero stars if I it were possible. Terrible part store. Bought pads, rotors, and a new caliper. The guy took all my information for warrenty and signed me up for their rewards program. He told me I was all set and I could return the core and receive my refund whenever and at any store. I tried to return my old caliper, at the same store, to get refunded my $50 core charge. They wouldn't do it without a receipt or box. So I told them to look up my warranty information that the employee took from me when I purchased to parts. They have no record of me in the system and will not do anything about my money. These people are thieves. I'll go to Advance Auto or Auto Zone next time. I've returned many parts and cores without any question or hassle and they haven't EVER "forgotten" to log my information for warranties either.

  Susan Guidroz
5 years ago
Very helpful and friendly. I've been there many times and have always had great service. Prices are competitive.

  Rachael Chetto
9 months ago
Very helpful and friendly staff. Great service!!!!

  Todd Swales
3 years ago
Not very extensive hours (closed on Sundays and early on Saturdays), but help is friendly and fairly knowledgeable.

  M Rizzo
7 years ago
Very helpful sales people that were able to get me exactly what I needed by the following day. Very competitive prices as well.

  William Blundell
3 years ago
Helpful and insightful staff that's willing to help you with the parts you need and answer questions you may have. The price on parts fits with the quality of the parts you get seamlessly.

  Richard LaForge
a year ago
Best battery maintainer for the price. Even better customer service in store asking about it!

  Tina Tee Lagana
2 years ago
Friendly service, they have every car part u could be in need of & if it's out of stock they will order it for u

  David Pillsbury
a year ago
Better then the McParts stores. And they always have what you need

  Verdict Jr
4 years ago
Horrible service. Had a discount code for my rewards and employees told me to call the Company bc they can apply coupons to orders

  Randy D White
5 years ago
Decent selection and pricing, knowledge staff, I bit curt but still helpful

  Don Springer
4 years ago
The counter sales person couldn't even get me the correct bulb for my tail light. Pretty dissatisfied.

  John Nevin
2 years ago
NAPA team was super helpful and responsive to my problem. Would definitely stop there again.

  Bruce Moray
7 months ago
One of the better informed parts places

  Brandy_MakeupArtist
5 years ago
Very friendly and willing to help answer all my questions.

  M. Tagarelli
4 years ago
Been coming here for 30+ years. Napa parts & experience are the best in my opinion.

  CALLDUTY 787778
3 years ago
bad service 3 people in the store for nothing better I went to another store

  B-ry
10 months ago
Super helpful dude.

  Michael s
6 years ago
All of the tools are very expensive, but they usually have what you need.

  Nancy Lansing
6 years ago
Great advice, selection of parts, customer service.

  James Wilson
7 years ago
Good staff. Very helpful

  fucyou doe
4 years ago
They always treat you right at Napa

  Matt Roberts
3 years ago
Great help....lots of parts