Extreme Road Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lindsey Stephens
3 months ago
Super quick service! We waited a bit for Anthony to arrive only due to his busy schedule with needing many cars jumped! He had my new battery installed within 10 minutes of arriving and ensure my car started! He was super kind and understanding of the miscommunication we had of the wait time!Great job Anthony! Also he completed the job in zero degree weather!

  Melissa Lyon
3 months ago
Anthony was great! Arrived well before eta. Very quick service. Called when tire was changed, didn t even know he was here! Very easy and favorable experience. Would definitely use this service again Thank you!

  Sofia Yacobelli
2 months ago
Anthony is very friendly, quick, and knowledgeable. He came out to jump my car last week and then came out to replace my battery today. I would 100% recommend his service.

  Vicki Cullen
3 months ago
So thankful that Anthony was able to quickly change our tire and put the spare on. He was very kind and helpful in noting tire pressure in the spare was also low and gave recommendations for lugnuts. Appreciated all he did!!

  Jennifer Middlin
3 months ago
I needed a jump while I was running errands, service was prompt! But it was in fact my battery that was dead when he jumped my car, Tony mentioned if I did need a new battery, they ll come to the house to do it, which is exactly what I ended up doing. Price was great and within about an hour he was at my house. I have a new battery and am back on the road.

  Melissa
3 months ago
Arrived in about 15 minutes and SAVED MY DOG. My dog locked herself in the car and Anthony came and helped us get her SO fast. He arrived quickly and was able unblock the door without a problem. Very professional.

  Elliot Lowe
3 months ago
EDIT:I am keeping the text of my original review below, with the note that this was originally a 3-star rating (because he specifically requested a review via text). This morning, I woke up to a 2 minute long voicemail telling me that my review and a 3-star rating was "insane" and that I should give him 5 stars.I was locked out of my running car, and a neighbor kindly let me back into the apartment complex, where I contacted insurance to get assistance. It was a hectic series of events, but I was attempting to cancel the roadside assistance and couldn't figure out why the request wasn't going through at all until I got a call from Tony saying he was done. He did not talk to me whatsoever before unlocking my car, did not double-check that he had it right (I assume he had information from insurance, at least), nor did he actually check my identity with me. 90% of theft is looking confident, I'm sure if someone figured out what was going on they could have gotten away with it.That is what my original complaint was about. Professionalism, security, and respect. Not that, as he put it, "Maybe [I] just wanted to watch how it was done.""I don't know what other better service you could have... I had your car unlocked before you could get out of the building." That is exactly the issue."So to give me a low rating on Google, and to effect my score for doing my job as fast as possible, is insane to me, I don't understand how I can get less than 5 stars." Well, leaving a 2 minute voicemail about this berating me for a review I gave is a good way to make me lower it, not raise it."I would've never asked you to give me a review if I'd have known you were going to give me three stars." A fair point, but I had to work out the context of what I thought was a spam text, because I was never given a name or company, or 3 sentences.This also makes me doubt the veracity of other people's reviews here."I'm a little bit upset about the fact that you gave me a low rating when I did such an amazing job." See, we disagree there. That's why I left my review."I don't know if you wanted to watch and see how we unlock cars but that's not what we normally do. We get to the scene and we do our job and we go, that's what we're there for." It wasn't that I wanted to watch (though it would be neat), it was that I suddenly discovered my car had been acted on without me even being made aware of the fact that he was here until after. Your job should also involve talking to your customers before you start to do your job. Not leaving a 2 minute long voicemail of which I am only taking bits of for everyone here to see. I did not want you to "hang out" or "spend a long period of time on scene," but the fact that you have determined that basic politeness and respect for the people you are working for qualifies under that is telling.He went on to say that he would appreciate if I called him back so we could "talk" about this, and if I would either remove my review or raise it to "5 stars, or at least 4." I am not doing that, because all correspondence should be in easily documented formats, instead of providing ways for one to pressure me into changing what I have said or lying, or hiding it away because it wasn't nice enough.Apparently he put me ahead of other customers because he was nearby in the area, and he repeats this fact in the message multiple times. I however, had no way of knowing this until this message where he attempts to guilt me over it, because he did not communicate. I appreciate it, but this was disrespectful and ridiculously unprofessional all-around.Original review:My keys were locked in my running car. Went through insurance, and they were prompt and timely, and got the job done. However, didn't call when he arrived, didn't call at all until the job was done, letting me know he got my car open. I was waiting elsewhere so suddenly I was just told he got my car.

  Shelby Reed
3 months ago
Fast, friendly & precise! Came within minutes to jump start my car. Replaced my bad battery same day in my driveway. Highly recommend!

  KeShaun Jackson
a month ago
Great mobile mechanic service I encountered, great pricing so you won t get over charged, very reliable and dependable when disaster occurs with your vehicle 100% recommend giving this guy a call before going anywhere else.

  Athena Romero
6 months ago
Arrived within 30 and was very nice and responsive. I didn t have the key to the lock on the tire and he went and got it for me. Overall very helpful and very nice. did a great job! Thank you guys so much!Service: TiresService: Tires

  Scott B
3 months ago
I used Extreme Road Service via Lincoln Roadside Assistance to change my flat tire. Quick service, friendly, knowledgeable mechanic changed my tire in minutes. Thanks Anthony !

  Saydatou Cisse
2 months ago
Very quick service! Anthony was really nice and knows his car parts! Highly recommend!!!!

  seven dremora
5 months ago
i accidentally locked my key in my car, but Anthony was super fast, efficient, and friendly!! I would definitely recommend this company to those in need of this service!!!

  Billy Cribbs
6 months ago
What a great service. My battery was dead in the rain and Anthony came out quickly and got me back on the road. The price was great and I will definitely use again.Service: BatteryService: Battery

  Luke Hunter
3 months ago
Quick and professional service. Anthony had my battery jumped and back in the road in no time.

  Lukas Villalpando
2 months ago
Extremely cheap prices, requested service early in the morning, service came very quickly, professional and super fast, in and out in less than 5-10 minutes, jump start & tire change

  Michael Jeffrey
3 months ago
Excellent amazing service!! He showed up under a winter weather advisory and made sure we were good to go. Thank you!!!! Highly recommended!!

  Kimberly Larner
a month ago
Ty was very friendly and prompt to unlock my Moms car for her. Very grateful for his service!

  Chase Ritter
3 months ago
Anthony was quick to arrive at my location and got me into my locked car within minutes, real professional.

  Me Dancing
5 months ago
Very fast service! He changed my car s battery in 5 minutes. 5 stars and thank you!Service: BatteryService: Battery

  Amy Bond-Nelson Moore
10 months ago
They were patient, professional, friendly and knowledgeable. The service provider problem-solved a weird battery issue on the spot and gave me good intel to take back to the dealership for the repair/s that will be needed. I felt much more confident at the dealership than I would have if he hadn t given me information about what to push the dealer on.Service: Battery

  Vyjayanthi Veeraraghavan
3 months ago
They are always punctual and the representative who comes in does a great job. They even turned up in freezing cold weather just to help with a jump start.

  Nate B
8 months ago
Fantastic service. Anthony was on time, got my service done quick and well, and we had some good conversation. I ll be using them in the future!Service: BatteryService: Battery

  Michelle C
10 months ago
They were contracted by our insurance company to come give us a jump. Told 60-90 min, then another 20 min, 2+ hours went by and no one ever came. They wouldn't answer the phone either. This is unacceptable. We're outside of a business that's closed for the night, I need to use the bathroom and can't walk anywhere to do so due to mobility problems, we need to eat, and my partner has work in the morning. This company stinks! Avoid!

  Jared Joseph
3 months ago
Great service! Anthony was quick, efficient, and professional.

  Amanda Chrysler
3 months ago
Anthony made his way to my son to fix his flat in about an hour! Thanks so much for your help!

  Laura Tarnow
2 months ago
Fair & honest. Helped our college student when we needed someone we could trust.

  Kenzie DeLadurantaye
3 months ago
They were quick and answered my questions the best they could. Great communication.

  Kasandra Kebler
2 months ago
Excellent & quick!!! Cheap as well. Nice guy!

  Carrie Darling
7 months ago
They were there within 20 minutes of placing the call and had the tire changed in under 8 minutes!!!! Best service EVER!!!!!!Service: Auto tire replacementService: Auto tire replacement