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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matt Fronczak
2 days ago
Sean in parts has gone out of his way more than once to locate parts for an old truck we have, and fair price as well. Very resourceful guy, knows other people and places around the country for finding stuff.The service guys are helpful too !
Greg Fullarton
2 weeks ago
Booked my truck in for service / oil change which was to be done while i waited. once i arrived they told me they were too busy leave the truck i get it back when i get it back. Tried to discuss this with the person i booked it with and once they understood i was not a large trucking company they could not care. told me i could rebook but no assurance it would not happen again. were glad to hear i would not return. Stay away if you think an appointment means something. It used to be a great place my truck had been serviced there for 8 years now. Also, just an FYI. Nobody reaches out.
Gary Sherman
6 days ago
Lacked a bit in communication and pricing was a little high but overall, I'm pleased with the work performed on my motorhome.Edited-In getting my Motorhome ready for the season, I noticed how filthy they left it. Grease marks on the carpet and greasy hand prints everywhere. The also threw all of our bedding, including our pillows, on the bathroom floor. These new findings took them from 4 stars to 2 stars. Very disrespectful of our motorhome and contents.
RJ FREIGHT
3 weeks ago
good company, very helpful staffs work there. Good service .I would recommend them .
Filyncia Greer
4 months ago
The GREATEST freightliner dealer!!!! Full of awesome individuals. Whoever manages this facility is doing a wonderful job!!!! The best staff ever. Everyone is very helpful in every department.
Jayden Duncan
a month ago
Thanks for being so nice and making sure I was warm while getting my car picked up
kenn Miller
3 months ago
There were multiple problems with my vehicle and the service men kept at it until they found the real problem and didn t just try to settle on the easy fix to rush me through.
Garrett Joles
5 months ago
Great people, great company! Pleasure to work with! Thank you from Fick and Sons Diesel Garage!
kim sluyter
4 years ago
D&K did a pretty good job cleaning up Eunice. D&K is just around the corner from meijer dc. so when meijer makes you sit for 8 - 10 hours or more, head on over to D&k to get your truck all shined up
Mark Manyen
11 months ago
I have an older truck and I called D & K for some brake parts. The woman answered and said all of the parts people where busy and would I mind if the next available person could call back.Lucky for me Tony Anderson called me back!!!He was absolutely outstanding!!! Very professional and accurate with all of the parts needed.Thankful Tony is my new parts guy!!!Heck yea Tony...you rock!!!
Sherman
9 months ago
It took 2 months for me to get a egr cooler. Not there fault likely but at least they did call me when it came in. Took my truck here for service they fixed nothing and charged me 300 dollars, just for my truck being there. Gotta be careful when getting your semi fixed that can happen.
OTF CARRIER
a year ago
We ve been working with D&K since 2016 and it s been an amazing experience. The people who work here are very honest and reliable. They ve helped us many times when our trucks were down and our backs against the wall! Thank you for all that you do D&K! 10/10 would highly recommend!
Larry Price Jr.
a year ago
Work was good but they limited my tractor. After replacing the cpc set at old company truck with engine shut off and limited speed. Also a password on now when there shouldnt be. So was charged by another shop trying to figure out password.
Nate Segall
4 years ago
OUTSTANDING service! We had a shred truck blow an air bag while servicing customers up in Lansing. Being based out of Toledo, I was initially upset we were down so far from home. Spoke to service, they told me to limp the truck over to them and they would look at it right away. We got the truck there around 3:00 or so, and they repaired it while we waited. Our dealership would likely have told us to leave it there and they would look at it within a couple of days. I am more than impressed and incredibly grateful for their ability to get right on it. We are swamped with service stops and would have been in real trouble if that truck had been down for even a day or two. We had JUST lost our backup truck to a fire. I would HIGHLY recommend this dealership/service dept. for any work that needs to be done. Their professionalism and communication is top notch! Thank you, thank you for getting us back on the road!
Victoria Presley
a year ago
BEWARE: The mechanics at this shop must be incompetent. We have taken our truck in multiple times over the last couple years. Brought to their attention a shake in the trucK, They re did the entire front end. The second my husband left the shop it was shaking. So the next step was replacing tires. Still shaking. Takes it back in AGAIN and the mechanic test drives it and says there is no shake. My husband is feeling the bumps in the road! He's been on the road for 2 days since leaving their shop. And brand new tires are now cuffing out!! These mechanics seem to just throw money into your truck, without knowing what is truly wrong and then try to say it is fixed. Then will telll you to just bring it back. And continue to bill you as they throw money into your truck not knowing if what they are fixing is actually what is wrong.
adrian shipek
3 years ago
I can't say enough nice things about this place and the people who work there. I was there all day but I almost didn't want to leave. The driver lounge was empty so just me but it was so comfortable. And someone came in to clean and disinfect several times during my stay. Great job guys
Kriss Keyes
5 years ago
Good environment, friendly staff, punctual with their service, and happy to help.
Ivan Charles
2 years ago
Don't listen to well please plug sensor back in doesn't mean leave it unplugged also day shift must rock out hard core because I waited 3 hours for my ride to show up and night shift guys ran around playing tag horse play and didn't do a thing all night and don't respond and say they do cause they are worse than my 5 year old not saying they aren't cool because they where polite people and nice but need to learn how to at least do something bet they sign under jobs and never finish anything lol
K&S Trans LLC
a year ago
Never work with Colton Loomis from sales. He is a liar. He told me a 2022 Freightliner Cascadia ( used with 17 k miles) is coming. I told him I have my own bank to finance the truck. My bank ran my credit and got me approved . After a week or so I got an email from Colton Loomis saying the truck is ready and told me the price will be $5,000 more. I wrote him a email saying our deal was $185,000. He never replied back to my emails or my phone calls. I have called him several times, but no answer. Today i have called him from a different number and he answered his phone. He told me truck is sold to a different person for $195,000. This guy wasted my time and ruined my credit history . The way how he treated me is very unprofessional and I wouldn't recommend buying a truck from this place .Colton loomis is a very dishonest sales guy.
dale moser
3 years ago
Awesome job at the truck wash! Highly recommend!
D J
a year ago
Got a new to me cascadia here. No used truck is perfect and its a sellers market right now. Colton was helpful and friendly.
James G
a year ago
They have the parts I need in stock. Service is good. I haven't bought a new truck from them yet, but I'm always looking at their inventory.
Caywood Propane Gas Inc
2 years ago
D&K accepted payment in full for delivery of an SG2 knowing that it was missing a critical part and failed to disclose it. It is a problem they have been aware of since early to Mid-December. It's one thing to have parts or supply-related issues that cause delays. It's quite another to intentionally fail to disclose the problem knowing that payment was being made in anticipation of the immediate delivery of a finished product.
Brent Kristin
5 years ago
Had two random parts request not service. One was typical hose 2 1/2 in silicone(sold by the foot). Other was a hard coolant line. Had variety of four different lines that serves the same purpose on four applications. Easy access from I-69, I-96, and 496. Near Creyts and Lansing rd.
Ronald Green
4 years ago
Terrible service. I was on my way to load and broke a belt. After buying a belt from them I asked if they could put it on for me. I was in a jam and needed some help. Service told me they could get to it the middle of next week! Really? Never will I give this place another dollar. I use to recommend this place to other drivers, never again!
Ronnie Benoit
3 years ago
I went to D&K needing a pinion seal. Sat for 20 minutes and the mechanic Corey jumped on my truck to repair it. Im out of Leming TEXAS and I Really appreciate y'all taking care of us. I just lucked out on the wait time but,It was greatly appreciated guys God bless you guys and thank you
Tony Kerley
4 years ago
This encounter started off on a wrong foot. The HUGE D&K sign on the side of Lansing St. says inside a right arrow TURN HERE. I did, that is NOT the correct St to turn on. So with no place to turn a 18 wheeler around. I end up taking a 10 mile tour of the area. The receptionist then procedes to tell me the sign does NOT say that. It clearly does. I got a fair price quote for a simple trailer washout. One of the guys washing the inside of my reefer trailer had missed several areas of mud down in the recesses in the floor. I pointed them out and he rewashed it again and got most of it. I pointed out one small area of mud still missed. He got angry and stormed out of the building door. His assistant finished the wash and I left with a clean inside trailer.
Alim Shakirov
7 years ago
2 weeks to replase engine harness That at the end wast the problem. $3500 . Front damper took them 2 months. Originaly was told $1200 end up costing enother $3000. I had 2 other things that needed to be done, but they didnt even touch them. Never ever again. On the other hand parts guys always trying to do their best to help you.
Omari Mohamed
a year ago
Been coming here 15+ years, honest hard working people. They've always taken care of me and my family.
Josh F
2 years ago
Great inventory of Cummins parts or they can usually locate a part for you. The repair shop is always backed up though and they do not always get your truck in when they say.