Lake Orion Quick Lube.
4.7 (291)
415 S Broadway St Suite B, Lake Orion, MI 48362
(248) 690-9504
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Introduction
Lake Orion Quick Lube is a well-loved auto repair shop in Lake Orion, MI, known for its efficient oil change services and customer-friendly approach. The shop offers a range of services, including oil changes, and has a reputation for being LGBTQ+ friendly. With a focus on accessibility and convenience, they provide wheelchair-accessible facilities and accept various payment methods.
Services offered: Oil change.
Lake Orion Quick Lube Reviews Summary
Pros
- Efficient and quick service for oil changes.
- Customer service goes above and beyond, offering beverages and small gestures like providing water and bags for trash.
- Professional and knowledgeable staff who are attentive to details like resetting oil life monitors and checking additional vehicle components.
Cons
- Occasional instances of overcharging or using a different grade of oil without consulting the customer.
- Some customers reported issues with missing parts or incomplete service inspections.
Suggestion
Ensure transparency in pricing and always confirm with customers before deviating from recommended oil grades. Conduct thorough service inspections to avoid any oversights.
Positive Words
friendly, efficient, professional, knowledgeable, attentive
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Phil Stayhue
a month ago
I've had many oil changes in the past, but my experience at Lake Orion Quick Lube was unique in the best way possible. Service was quick and efficient, but the team then exceeded my expectations. Paul offered water upon my arrival, and his manager accomplished a feat never before witnessed in my car - resetting the oil life monitor. Both little things, but these add up to a positive oil change experience.
charlee knotts
a month ago
Very kind and helpful. Super quick! They gave me a cold water while I waiting in my car. The nice lady noticed I was cleaning out some garbage from my car and gave me a small bag to help put my trash in. I recommend:)
Nikki Darling
2 weeks ago
I love this place, they offer you a beverage when you pull into the bay, they are kind polite and make sure I seen that they changed my filters. I appreciate these things and relearned my tires for me. I will def be coming back here and not where I was going.
Top Priority
4 months ago
Open late even on Sunday night. They were really nice.I got an oil change and I was worried about my transmission, breaks, and power steering system. They looked them over and were honest that they were in good shape. I wanted to flush them all but they said they were all good. I would definitely go there again anytime!
Tracy Larsen
3 months ago
I highly recommend Lake Orion Oil Change!! I am very pleased with the customer service, every one one was so polite and attentive. And, the pricing was very reasonable. I will definitely be back for my next oil change.
Lynne Pieprzak
4 months ago
Every time I come to get my oil change here, they are always friendly and professional to the very end. Even when there was a line or a longer wait time, I never felt forgotten about. They even gave me a bottle of water for the wait. Overall I 100% would recommend them and I'm so happy to be a regular customer.
ReallyJust Random
5 months ago
UPDATED REVIEW:I received a call. from the business don't recall a name being provided so can't say who it was. However, they have explained that they did indeed put 5W30 in and that what I saw on my receipt was a typo in their system. The mere fact that he personally took the time to look at this review and call me to clarify speaks volumes to his and the rest of the employee's dedication to running a tip top shop.I will take my car back in the future!Got my change here for the first time and overall, I was happy with the service. I did a full synthetic service.However, there is one thing I did want to point out.It is recommended that my car use 5W20 and they put 0W20. While this grade of oil can be used it is more expensive and means that I have to change my oil in quicker intervals. Not to mention owner's manual recommends 5W20.I wish they would have checked with me before deciding to put that oil type.I am not sure that I'd take my car back here. There really is no justification for adding an oil type that is not the recommended oil type.
Hans Herzog
2 months ago
I got my oil changed and drove off. About 3 miles away I heard a bang which I thought was a flat tire. I went back and it turned out that a shroud they removed fell off. They said the part didn't do much so it was okay to drive without it and they couldn't do much. I drove around for an hour and eventually found it. I went back and they reinstalled it. The guys were nice enough but I wouldn't be back.
Marie Mcgee
6 months ago
I have used this business for all my past and present vehicles. I give them 5 stars because they are always polite, courteous and quick. I've had 2 vehicles reach their 50,000 mile mark and they performed much needed radiator flush and replacement as well as other mile marker maintenance. I recommend them for all your vehicle regular scheduled maintenance. In closing I trust you will be very pleased to use them for your vehicles. God Bless!Service: Oil change
Chris Ohartz
3 months ago
One of the few places open on new year eve. I live in the thumb and have an import. Luckily I was able to get my oil change on my trip to the city for New Year s Eve. As it was due and had about 100 miles left on the oil
Chelsea Edward
4 months ago
Went in thinking it was going to be cheaper than the dealership. WRONG. Also, went here bc the reviews were good! Till I realized I made a mistake by coming here. I got way over charged for less. The service inspection on my receipt, they didn t even check half of!!! I was in my car watching them. The dealer you pay less for MORE!!! Never coming here again. I got ripped off, the worker said, it s more because of the type of oil my car takes .Nope, everywhere it s WAY cheaper than this place. I know what my car takes, and doesn t take. Do not recommend this place if you want to save your pocket book.
tom schultz
4 months ago
GREAT staff and service !! The team is very professional & knowledgeable.I'm addition to the oil change, they will also check the air filter (even the INTERNAL one !), tires, washer fluid, etc.... This was my first time going to L.O. Quick Lube and I'll now be a regular customer!!
Nathan Freundl
2 months ago
Will be coming back here for all my oil changes. Professional, prompt, and friendly. Even gave me a cold water bottle while I was waiting! Also,, I didn't catch his name, but the manager is wonderful. He came up to my window to greet me personally, shook my hand, asked about my holidays and family, and sent me on my way smiling. (3:00pm 1.16.2024)
Nathan Gonzalez
6 months ago
Stopped by asking for a tire fill up, both gentleman assisted and had my tires filled quickly.Great service team, thanks so much guys!Had an oil change done a few months ago and that went very smoothly. Highly recommend Lake Orion Quick Lube!
Sean Krauer
6 months ago
Great service, very friendly. Inspected tire for leak to find a cracked rim at no cost. Will visit again.
Michelle Lewandowski
4 months ago
I just went here for the first time and I felt very comfortable with the professional staff who explained everything they did and didn t ask me to pay for anything additional at all. They were calm, polite, and efficient. As a 36 year old woman I appreciated feeling respected and comfortable. I am only coming back here from now on!
Joshua Blackman
5 months ago
Came in for an oil change and was given very good help and advice on how too keep my car on the road. Very helpful technicians and outstanding customer service. Will definitely come back next time.Service: Oil changeService: Oil change
Helena Nunley
3 months ago
Best place in town! Super friendly people, very fast service. They always take very good care of me and my car.
Heather Ferrett
2 weeks ago
Been here a few times. Super friendly, never try and upsell, and even offered water. Straight forward simple oil change.
Dee M
8 months ago
I ve been using this business for many years. I ve seen changes happening, improvements through the years. I always received excellent customer service. Staff is always polite and upfront. Service is superb . The price I paid is competitive with the market. I met the one of the owners today. She is a pleasant woman, and this is a great family business. I will continue my support and loyalty.Service: Air & cabin filter replacement
Ron David
a year ago
My daughter had a screw in her tire. Years ago this was a simple issue. Pop into nearly any place and they will plug it. I called 5 places. We are booked, please call again tomorrow and make an appointment, you can leave the car overnight and we will get to it in the morning.I called Max. He said "sure we can plug it - come on in". I drive up, drive in - he greats me warmly and hands me a cold bottle of water to drink while they work. In and out in less than 20 minutes including a quick check of all fluids. Thank you!Service: Tires
Jacey Milford
5 days ago
They overcharge you like crazy. $98 for "synthetic" ?!? I've never paid more than $67 for both.Further I was also not told the bill amount before services started... I just assumed it couldn t be more than $70 with filter because that's what the standard charge is at my normal dealership... I have a 2019 jeep compass... just to put in perspective.... be very weary of this company.And in response to the robbery the owner tells me to kick rocks as seen below and also that I am a troll. I m still waiting for professionalism from this company. Receipts posted ;)Here's my photo receipt from this God awful place. Since the owner decided I'm a "troll"And after reading all the other 1 star reviews left I feel it was very similar. They do not post prices, they took advantage and the kid who helped me also was a hot mess and didmt fulfill all the services for $98! I get a discounted oil change elsewhere through work now but even before the discount I always paid $67 it s just outrageous how rude the owner responses are instead of solving the 1 stars he ridicules and belittles them and doesn t take ANY responsibility for his own scamming.
Annemarie Jo Frye
5 months ago
Quick and amazing service. I went in for an oil change and they took less than 10 minutes and filled/checked all my tires, refilled my windshield wiper fluid, and treated me like family.
Jennifer Koluch
5 months ago
BJ was amazing and fixed our tire in 10 mins. Great service and the best customer service. I will 100% go back there for any service needs
Derick Wood
6 months ago
Love this place. Was sick of my dealership so I needed a new place to get my oil changed and just happened to try this place out. Best oil change experience I've had in a very long time. They found a new loyal customer.
Famous Lex
5 months ago
I will definitely come back to this place again. We went to get a oil change and we loved their service. Me and my husband will be coming back here !!!
Jeremy
a month ago
Very friendly and professional. They check all common faulty for me. Highly recommend!
Anthony Henig
9 months ago
Excellent customer service. Very friendly staff. They treat you like family and try to give you the best price possible. I drive approximately 5000 miles per month for my job so quality cost effective service is important to me. I have shopped around to all of the car repair shops in the area and nobody can beat the service that Lake Orion Quick Lube offers.
Andrew H. (RedShift)
3 months ago
Efficient service, friendly staff, helpful advice & competitive pricing!
Alyssa Smith
a month ago
They were so nice! It was my first time there and I will now go to them every time.