Excel Auto Sales LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amber Miracle
5 months ago
My experience with Excel has been amazing to say the least. Hugh, was straight forward with me. The process was quick and easy. I am very happy with my purchase. I will be coming back as soon as I am ready to purchase a second vehicle!!For the reviews that are poor, keep in mind you are 1. buying a used vehicle 2. that any vehicle new or used will require services to be completed at some point.You simply can't expect repairs to not come up, some regular maintenance and some could be a major fix. Those things could happen driving off a lot in a new vehicle as well. You also have the option to take a vehicle to your mechanic of choice before purchase if you have concerns or want peace of mind. If you choose not to do that it is not at fault of Excel.Like I said I had a great experience here and could not be happier with my Yukon XL!!

  Rageaholic Films
a year ago
The prices are somewhat reasonable however the customer service is highly lack luster. The prices are reasonable simply because the vehicles are not safely inspected before they re put on the lot for sale. Bought a Jeep Patriot. Little did I know how awful it was going to be. Constant mechanical repairs from replacing studs, lug nuts, auxiliary transmission cooler, the headlights didn t work properly had to be reground, there was no parking brake components had to rebuild, the subframe was rotten and also had to be replaced. Highly do not recommend buying from this dealership. Not trustworthy.

  doug reed
4 months ago
From first inquiry to driving off the lot Hugh was very helpful, honest and personable. I am very satisfied with the 2012 Tahoe I purchased and have recommended family and friends to utilize this dealership and Hugh specifically. Thank you!!

  Ryan VanSumeren
6 months ago
I test drove a truck with my wife. We didn't think we would make back to the dealership. Then my cousin bought a truck from them, not even having the vehicle for a month, the engine blow up. My aunt had a problem with her vehicle she bought thru them. It's not worth a penny to go here. It's so sad when you think you can trust them.

  Laura Dilloway
a year ago
Oh my gosh am I so happy with my vehicle I purchased here. I came in looking at the Acadia and my eyes kept wandering over to the pretty Yukon Denali. Hubby says, no way we ll get into that. Well, the salesman worked so hard and got us in it. Yes, we had a few minor repairs and thankfully for the extended warranty plan, it covered a major repair. I absolutely love my baby. My terrain I purchased new in 2017, now is my doggy mobile. We are also getting a new puppy and decided to name him, Denali. That way we can put our Denali in our Denali. Thanks guys.

  Holly Derr
2 years ago
Hugh was extremely kind and helpful getting me a vehicle I absolutely love! He gave me a great deal on my trade in. Very helpful and understanding, with working around my work schedule. I highly recommend him to anyone looking for a new vehicle! Will be sending friends and family his way!

  Deshawn Harris
a year ago
Do not buy from this place. My wife got an equinox from here. Hugh vouched for and said he got it from a family member. My wife had that car for three months. The rear main seal on the engine broke. We told Hugh he said it was covered under the warranty. We took it to a shop they advised us the warranty was third party and didn t cover anything. Hugh sent us to a shop in flint, that he once again recommended. We sent it 3 times and all three times it came back worst than before.Did I mention we had to pay for to be towed, he wouldn t cover that. We end up trading it in at Labadie. Their inspection told us it was the rear main seal, timing belt and an intake problem. I repeat don t buy from this place.

  Ryan Bouchard
2 years ago
For every good review you will get 5 bad ones. Excel and their salesman Hugh did a great job at getting me into a vehicle i feel in love with. From letting my wife bring it to me because i was stuck in meetings all day right up to the end of sale. Helpful and understanding. A great deal, and couldn't be happier with my purchase

  Kaycee Davis
10 months ago
I live an hour away and Hugh let me take the vehicle we were interested in back to my hometown so my mechanic could look at it. Great guy and and great service!!!!

  Lance O'Keefe
3 years ago
If you buy from them make sure you get the vehicle inspected before hand. I bought a 2009 Subaru with 84,000 miles on it. The price wasn t bad but after less than 100 miles post-purchase the car practically fell apart. The check engine light came on on and I later learned there s an oil leak coming from the head gasket ($1,000 to fix). I later went though some old service documents left in the glove box. On one of service documents a mechanic writes, oil leak - poss. from head gasket. This is partly my fault for not being more diligent when buying a used car. However, there s no way this dealership didn t know the car was leaking oil when they sold it to me. All they did was power wash the engine compartment and clear the check engine (error) codes from the car s computer hoping no one would notice.Furthermore, the car was advertised as having good tires. The tread was good, yes, but on the insides of the tire walls, was dry rot. The dealership clearly flipped the tires around on the rim in an attempt to hide this issue. It was successful for them.Moral of the story - don t be like me. Don t buy a car from these guys. If you do, have a mechanic do a pre-purchase inspection on it first. Don t get scammed like I did.

  Megan Mccomb
2 years ago
Buyers BEWARE! When you call and ask "is there anything wrong with the vehicle" make sure you ask Hugh when the last time he drove the vehicle was. I drove with my family 3 hours to look at a Tahoe. One in which I researched, called about warranties and asked Hugh specifics on. He stated there was nothing wrong. 30 second into driving the vehicle we hear a very loud and very obvious humming coming from the rear of the vehicle. We continued to drive it to see if we heard any other noises. When we went back to the "dealership" we asked about the noise and got the response " well what do you want to do?"I asked him why he said nothing was wrong and he claimed there was nothing wrong the last time he drove it. That's a complete lie. You can clearly tell that noise didn't justppen from sitting in a parking lot. We made it clear that we were driving and wanted the truth before we wasted our time. Had zero interest in negotiating or fixing the noise. Complete waste of time.

  Matt Curphy
a year ago
This dealer is a joke don't go there I went there with my wife to look at a vehicle I seen online and maybe purchase it and sales person says need financing I said yes he ask what my credit was and he asked about down payment I said no he had no intention of helping me out your ad says all credit and pay check proving I had job you could help if my credit was good I wouldn't have stopped there.

  R Huiskens
3 years ago
Salesman tried to add $3000.00 to the price of a car I was going to buy... Hugh Denby is a crooked salesman... Please read any contract very good so you don't get taken for your money. I have proofs of what he tried to pull and intend on filing complaints with the BBB and the Michigan department of motor vehicle licensing to inform them of their practices

  Patrick Perge
4 years ago
Bought a 2012 GMC Terrain beautiful car great salesstaff worked with us and got us a great deal. Very happy A+ rating. Will buy from them again.

  Jenn Richards
3 years ago
My daughter just purchased her first car from here. Overall a quick and easy transaction on a fairly priced car. I would definitely go back! Thanks Hugh!

  Tania Burns
3 years ago
Bought a 2014 Dodge Avenger. For a great deal. Love the car, Would recommend them if your looking for your next vehicle.They have a great variety of vehicles, and everyone of them are inspected.

  Angela Clark
3 years ago
Hugh was very easy to work with and I received a very fair price! They had vehicles available that are impossible to find a big dealerships right now. Check them out!!!!

  eric zempel
2 years ago
Hugh was Great. Best.low key Car salesman.Ive dealt with .Straight Forward.No B.S.Had us in and approved in less than 30 min.

  Linda McAbee
2 years ago
Just got a car from here and wanted thank Hugh for the help.As a woman sometimes buying a car is a bit misogynistic. However not here, Hugh was very helpful informative and honest. The office was nice and clean, the deal went smoothly. I couldn t believe it I ve never bought a car like that. Thanks again.

  Mike Schonschack
2 years ago
Excellent place to purchase a vehicle from...very helpful in choosing the right vehicle for my families needs. I would highly recommend this dealer and would buy my next truck here too.

  Barbara Leinberger
3 years ago
Got myself a great car here and received excellent customer service from Hugh. Drove home in my new car that day. Would send anyone to see them.

  Tim DuBay
3 years ago
Bought a vehicle from this place had a few issues Hugh the salesman went over and above and beyond of used car salesman in my opinion help me fix the issues nothing but good things treated people good

  Mellisa Clark
2 years ago
The guy working is a joke. Tried to tell me a rod knock was because GM made the pistons to small for the engine and that s why it makes that noise! HORRIBLE experience, this man is a scammer

  Nikki Iva
2 years ago
I absolutely love my car! Very reasonable price and he was willing to work with me! Thanks!

  Patti Palmer
a month ago
Very helpful and friendly staff

  kevin Lueders
a year ago
Hugh is awesome got us a good truck without all the hassle

  Sarah Bohlman
2 years ago
Hugh was great to deal with would highly recommend them to anyone needing a vehicle

  Thomas Slavens
2 years ago
Salesman didn't even want to talk with us p/p attitude will not waste my time or money there!

  Timmothy Wascher
4 years ago
Great guys. The vehicles are great quality and service is top notch.

  LeAndre White
3 years ago
Nice and smooth transaction Hugh was a big help!