Zeigler Lincoln of Kalamazoo

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mark austin
a month ago
Great personal service. Went in to test drive a Corsair and Troy came out to greet me, I said I'd like to test drive this, he said have a seat inside, I'll grab the keys and get it ready. Cold, windy day too. Troy pointed out certain buttons, describing what they do and off i went.Ended up not purchasing the car, but we're still in the hunt, and Troy asked if he could help in anyway, shape or matter please give me a call and I'll do my best to make it happen.I would definitely go back again and talk with Troy when time is right.

  Beth Tourney
10 months ago
My first brand new Lincoln purchase with agent Brandon Hass was excellent! Thank you for all the support and help getting my custom built Lincoln Corsair, the service was outstanding .I would highly recommend Brandon s expertise. I am very happy driving my new Lincoln!

  Ali Al Mahsiri
5 months ago
I went into the dealership, and Connor was a great help. He was straightforward and honest with us. Everything went smooth. Happy with experience definitely will shop for my car here again.

  S. Hughes
4 months ago
Back in or around the month of May, I got notified that there was an open recall on my Lincoln MKC. It was deemed a safety issue, as through a series of events concerning my car s battery, an undercarriage fire could start, causing damage to the vehicle and surrounding structures. I was cautioned to park outside until the matter was handled. I contacted HZ Lincoln Kalamazoo as from their website, they are listed as a Lincoln dealer and are within minutes from my house.I was scheduled for service back in September, but then was called a day prior from the dealer s service department, stating that all the components to complete the job were not available and I would be contacted when my vehicle should be brought in. I have yet to hear anything back from HZ Lincoln. Despite my attempts reaching out to them through a series of voicemails and verbal messages just requesting a call back with an update. I feel like my and my family s safety is being treated negligently. This wanton disregard for our lives is very disappointing from such a long standing pillar in the community.

  colbey hoyt
9 months ago
Highly recommend- The Process was smooth and easy, had never been in a newer model Lincoln before. Hannah from sales was knowledgeable, and after I noticed a chip in the wind shield right after leaving the dealership, I contacted her and she set everything up to have it replaced.

  Garrett 2301
6 months ago
I bought a jeep grand Cherokee from this place as is with 122,000 miles at 125,000 miles. The transmission went out when I took it to a shop they told me that it looked like it had been grinding and shaving metal for quite some time now, but when I bought the car, they told me they flushed and changed the transmission fluid. So they lied about that. told me they would not help me in anyway I did not expect them to cover it all, but expected them to help with some of the labor cost or parts. when I called, they told me it was past 90 days since I bought the car and it s my fault and it s on me. Very snotty and rude to me on the phone when I called up there for the 3rd time. Come to find out my family has had issues with this place in the past. Definitely don t recommend my whole workplace with over 5000 employees also know not to come here now. They quoted me $3200 to replace the transmission when I was supplying a different transmissions. Took it to a different dealership and they re only charging $2100. Might be a different story with new cars but definitely don t recommend buying used from them they lie about what work has been done to the car.

  Jace Bishop
a year ago
Tyler who works here is lazy, didn t want to tell us anything about a used car we were trying to buy. Will not be recommending this place to ANYONE. Let us test drive a car that smelled like wet dog, had a literal Wendy s bag in the car. Disrespectful and gross. Told us since it was one of the cheapest used car on the lots that it should basically be expected. If I could put 0 starts I would.

  Denny Manier
11 months ago
This is an awesome place to purchase a vehicle. They have new, used, and certified used vehicles. There sales staff is not pushy and they definitely focus on meeting customer needs/ desires. I purchased a used 2019 Ford Fusion and the whole experience was super easy. My sales person, Brandon, was very flexible and knowledgeable. I tried 4 different vehicles before finding the one that met my needs and Brandon was helpful, patient, and courteous the entire time. I highly recommend Zeigler for auto needs, they have a full capable service department and as I understand they will be offering mobile auto service very soon.

  Eric Flint
3 months ago
Alyssa in service has been a GODSEND in helping me repair my 2016 MKC through a 3rd party warranty.

  William Kerr
5 days ago
Great experience. Best car purchase in 50 years.

  Fred Clark
9 months ago
On June 17th, 2023 my ford f150 broke down on US 131 south of stadium drive and I had it towed to Zeigler Lincoln. Promptly at 7 am on Monday, Brittney from the service department called me to get my information on the truck and and got it in for evaluation and texted me later to keep me posted on what happened. They determined the problem, ordered the parts and repaired the truck. I will definitely recommend them and if I need anything in the future, that's where I'm going to go. Thank you again Brittney and Zeigler Lincoln

  Nate Damm
11 months ago
My experience has been with the parts department. I placed an order for a full set of lug nuts. When the package arrived, three were missing. I have contacted the parts department multiple times. After one month I have yet to receive the remainder of my order. Think twice before ordering any parts from here.

  John Cashwell
a year ago
Firstly, I bought my Lincoln from Nancy Meade and I received the best service that I have ever had from her and their sales team. Secondly, the Service Department has been wonderful. I have had the standard recall service, engine/trans service and major service under warranty and my next car will be another Lincoln, it will come from Zeigler and I will deal with Nancy Meade.

  Brin Hunter
7 months ago
Nancy has been incredible, so helpful and thoughtful! Although we haven t bought a car from them yet, I d highly recommend this dealership.

  Sadie Spence
10 months ago
Took my vehicle into the Lincoln mechanic shop. They had my car done pretty fast. CSR was also very helpful and great at returning my calls.

  Mason Ley
8 months ago
Troy really took care of us and made the process a blast! Hospitality was top notch and really listen to what your needs are. Highly recommend shopping here.

  Rachel McCollum
11 months ago
AMAZING experience with Tyler and Ben. They made the process so smooth and pressure free. Would highly recommend using them for any/all services!

  Lindsea Egedus
9 months ago
Nancy and Caleb were wonderful to work with! The morning spent finding a car went smoothly all thanks to them!

  Randal Pierce
a month ago
Professional staff and friendly service.

  Pete Palazzolo
7 months ago
Awesome service and sales team

  bruce miller
a year ago
I loved my entire experience here.

  Rick Gates
a year ago
Go see Shane in service he's the best in the business

  Barry Stoddard
2 years ago
The people are greatYou asked a question theyThey know what there talking about

  Rebecca Glass
9 months ago
Helpful, quick, and very nice.

  Douglas Dupuie
2 years ago
Had the Lincoln serviced.Good work and fast service.

  Jason Roe
3 years ago
Very nice at the service center....

  marwan awad
a year ago
Nice people wonderful service

  Bill Rackley
a year ago
Great pizza