Seelye Ford Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Silver Fire
a week ago
Huge thank you!! Not only have they gladly completed two extended warranty repairs for me. Mr. Brenden Phenix was kind enough to bring my Explorer out to my work when it was done. A+

  Vince Krizan
4 months ago
They fixed my warranty issue with efficiency and professionalism. I highly recommend this dealership for your next vehicle or any repair work needed.

  Andre Newsted
a month ago
GREAT SERVICE AT SEELYE AG. JEREMIAH, JEFF S, AND OTHERS ALL HELPED FIGURE OUT AN ISSUE THAT WAS TOUGH TO PIN DOWN BUT THEY GOT IT. BEST FORD SERVICE IN KZOO

  Charlie LePage
a year ago
I hope everyone hears me loud and clear that seelye ford service department is amazing. Not only is their work great, but their customer service is outstanding. If you want the best experience talk to Jeremiah Marriott. He treats everyone with respect and is very honest with you. I m a broke college student and he gave me the respect and compassion that was more than what is in the job description. Ask for Jeremiah personally, he is great.Services: Electrical repair, Tires, Steering & suspension replacement, Brakes

  Sarah Gargiulo
a year ago
Had to bring in my truck to get the brakes done. Felt a lot of stress, considering it's the holiday season and now having this to deal with. Service member Jeremiah Marriott made it so simple and put me at ease instantly! I haven't felt that kind of personal touch in the service field in a very long time. It's like he really cared about what was happening in my life, and not just getting my truck fixed. He kept in great communication with me and was very hospitable while I had to wait. Can't say enough about this employee and the Seeley Ford service department he works in!!Service: Auto brake repair

  Meredith Isaac
a year ago
Great service department! Always easy to make appointments and get in in a timely manner. Jeffrey Steinke has been great to work with and is extremely knowledgeable and helpful. As someone who doesn t know a lot about cars, I consistently feel certain that my car is in good hands.

  Katie Stewart
8 months ago
Jeremiah worked tirelessly to get me back into my vehicle despite the extreme challenges getting parts. He was kind, patient and helpful. I truly appreciate him and the service team!!

  Noah Ellinger
a year ago
I have used Seelye s service department for my truck and have always been happy with their service! I have gotten a number of services done ranging from regular oil changes to getting a new transmission, and Jeff Steinke makes the process as stress free as possible! They are always prompt and do great work. If you need a car service person you can trust, Jeff is your guy!Service: Oil change

  Carter Piwowarczyk
a year ago
I had my transmission go out on my Escape and the people at the Seelye Ford service department were amazing. Jeremiah was the guy who helped me out and he did an amazing job keeping me updated through the process! Very satisfied with the work done, highly recommend.Service: TransmissionService: Transmission

  Melissa Jones
a year ago
I use Seeley Ford Service Department for all my Explore needs. Every time I go in I can count on Jeremiah to take care me. When I got my new Explore he showed me a few things that I didn t know about my truck. He s always super friendly and very helpful. The entire service team is great.Service: Oil changeService: Oil change

  Monica Toso
a year ago
When I take my Jeep to Seelye, everyone is always friendly and they make sure the job is done right. Jeff Steinke always goes above and beyond to ensure I have my car back quickly, and answers any questions I have during the process.Services: General repairs & maintenance, Engine repair, Auto brake replacementServices: General repairs & maintenance, Engine repair, Auto brake replacement

  Lisa
a year ago
We have had all of our vehicles serviced through Seelye Service and Jeremiah has provided excellent, professional service each time. I trust our vehicles with him and you and will continue to use your services in the future. Highly recommend!Services: General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Auto brake replacement, Oil changeServices: General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Auto brake replacement, Oil change

  Tara Boyd
a year ago
I have always had a great experience when getting my car serviced at Seelye Ford! Jeffrey Steinke is my go to for all my car needs. He is extremely prompt in communicating and always goes out of his way to ensure we get the best service.

  EYK WingNut
a year ago
I received a notice in the mail a while ago (maybe a year) about how there is a recall on the transmission in my Ford Escape but not to schedule an appointment to bring it in because the parts were unavailable/backordered or something of that nature.At the end of November, I received a notice that the parts were in, so I called and scheduled an appointment to make sure my vehicle did not have an issue related to the recall. The first available appointment was 12/22, so I took it.A few days later my transmission started slipping and eventually failed while I was driving down Sprinkle Rd. I decided to have the vehicle towed to Seelye Ford since I already had an appointment scheduled to see if it was affected by the recall. I figured if it was affected by the recall then I would not be responsible for any charges.Their service department contacted me about 5 days later and explained to me that my vehicle was not affected by the recall, and it would be $7,000 for a new transmission. They said their best guess was that I would have to wait 4-6 weeks for that to happen, but that it could be shorter or longer.I told them I did not want to pursue that avenue because the vehicle is only worth about $8,000 if I sell it privately, and I m currently renting a car at $50 per day, so I can t afford to wait 4-6 weeks.When I called to inform them a tow truck driver would be coming to get my keys from them, they told me they were charging me $200 for diagnostics. I felt that was extremely inappropriate because I was only inquiring about the transmission issues being related to the recall.I already knew my transmission was bad because my car stopped shifting and I received the message transmission fault, service now. I m also willing to bet that they already knew it wasn t related to the recall prior to doing diagnostics because of how the recall was explained to me after the diagnostic was complete.My parents were friends with Don, Mike, Pat, and Mickey Seelye for YEARS until they moved to the east side of the state. This is the only place I have ever taken my vehicles for service because I USED to trust you. I purchased my car brand new from you guys as well.Delete me from your system. I will NEVER step foot in this dealership EVER again. -Edward KamarService: Transmission

  Stephen McNally
a year ago
I brought my truck in for an oil change and inspection. The staff at the front desk were incredibly nice and friendly. I had time to get a fresh cup of coffee and they text my phone as soon it was done. I can't say enough good things about the employees at seelye. I'll be taking my wife's car in next week. I'll be a customer for as long as i drive.Service: Oil change

  Wendy Brodock
a year ago
I cannot say enough about the great team in the service department. Everyone is so helpful and professional. Jeremiah always goes above and beyond to make sure you are taken care of and have a great experience every time.

  Jesse Whitley
a year ago
One of my favorite reasons for doing business with Seelye Ford Service Department is the relationships. Jermiah and his team treat you like family. They go above and beyond to make sure you are satisfied with their service.Services: General repairs & maintenance, Tire rotations, Wheel alignment, Auto tire replacement, Air conditioningServices: General repairs & maintenance, Tire rotations, Wheel alignment, Auto tire replacement, Air conditioning

  Mandy Cedillo
a year ago
We have used Seeley for over six years now and have only had top notch service. Jeff Steinke has gone out of his way to make us feel like VIP. Not only has he taken care of our maintenance needs, he gets us in quick and goes above and beyond. I highly recommend taking your vehicle to Seeley!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle safety inspectionServices: Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle safety inspection

  Robert Laing
a year ago
Service with SeeyLe has always been excellent. I have been impressed with Jeremiah's Insight into my mechanical needs and his personal attributes in communcating with customers as a service manager. I would hope that the Seeley ownership appreciates jeremiah s unusial personal qualities as a representative of the Seeley organization and his potential opportunities in the future.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Transmission repair, Auto maintenance

  cody warner
a year ago
Always get the best service working with the seelye Ford team. Very pleased with Jeffery Steinke for going above and beyond. Always answers all of my questions and keeps me updated with all repairs. And watching out for any future problems. Great job.Services: Air & cabin filter replacement, Vehicle Inspection, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Vehicle Inspection, Auto maintenance, Oil change

  Carol Lamb
a year ago
Other service too- bushing recall. I work with Megan. She is always friendly but most importantly helpful and informative. I appreciate Megan because she doesn t talk down to me because I m a woman like the men do.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  darren pominville
a year ago
The team is very professional, easy to communicate with and ethical. I drive a GMC and a Toyota and I go there because they service all brands and do it the best. When your here and see EMS fleets, police units, tow trucks, these vehicles do 2 things help people and make money. They use Seelye that speaks volumes.Services: Tires, Tire rotations, Engine repair, Oil changeServices: Tires, Tire rotations, Engine repair, Oil change

  Erin Barker
a year ago
Seelye Ford service department is in a league of their own! Whenever I have an issue with my vehicle, I call and they get me right in. I always know I will be taken care of with Ryan Steffler running the show. He takes the worries out of car issues. I would recommend them to anyone!

  Alex Wolf
a year ago
Staff was friendly and fast they did a great job fixing my tire, rotating them, and balancing my vehicle. They were extremely sensitive to my work schedule which was very appreciated.Services: General repairs & maintenance, Wheel alignmentServices: General repairs & maintenance, Wheel alignment

  Paul Nowa
11 months ago
Excellent service dealing with a recall, oil change, and rear window problem. BUT not cheap so you will pay for it.

  Kaitlyn Pollock
a year ago
Seelye Ford service department off stadium in Kalamzoo is amazing the staff is very accommodating and their costumer service is wonderful . I feel very taken care of when it comes to my vehicle at this Ford location . Definitely the best ford service department in Kalamzoo . I have had to experience other ford service departments in the area and have gone as far as plainwell and I 100% prefer this location and staff over the others . If you want quick service and to be greeted with smiles bring your vehicle to Seelye ford in kalamzoo !Services: Tires, General repairs & maintenance, Oil change

  Joshica5000
a year ago
Excellent service. I met Jeremiah, who helped me get all my services in and reminders of how my Ford app correlates to my needed services and warranty info. Wonderful people there all around!

  Todd Woods
a year ago
I take all my Chevy vehicles to Seelye for general maintenance. I appreciate the honesty and great service Jeff provides to even Non-Ford customers. My next purchase will be at Seelye.Services: Tires, General repairs & maintenance, Auto brake repair, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Auto brake repair, Auto maintenance, Oil change

  Terri Alexander
a year ago
Ryan has always treated us with quick responses and has always worked to get our vehicles in for oil changes or repairs in a timely manner. Ryan is a great asset to Seelye!Service: Oil changeService: Oil change

  Jake Rowe
a year ago
They do great work and always very timely. Jeff Steinke is a great service manager and always stays in contact through the whole service period.Service: Engine repairService: Engine repair