Quality Transmission Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Athey
2 months ago
They live up to their name! Quality service, friendly help, and and in my case close to home. I definitely will call them again if I ever have transmission issues again.

  Andy Brown
2 months ago
Super knowledgeable and friendly. They were very honest and helpful with my car's transmission issue. Highly recommend!

  Paul Duggan
3 months ago
I read the reviews before taking my Buick- I guess they were good shop 3-4 years ago. Now nobody answers the phone. Closed in the middle of the day. Terrible service. Avoid, avoid, avoid.

  Paul Duggan
3 months ago
OMG. Maybe open 2-3 days a week. Was there today and closing at 11.30am. Kiss your car goodbye for 4 to 6 months. Clown show. Shouldn t call yourself a transmission shop if you don t work.

  daniel Dykstra
2 months ago
I have had a Jeep there for 5 months and every time I call there I can never get more than I don t know he hasn t told me anything out of the lady working the desk this has been absolutely the worst customer service experience of my life and after this is over I will never be doing business with them again

  Mary Moore
a year ago
This place has been so helpful in diagnosing our problem. We have taken it in 2/3 times and diagnostics were difficult to recover and the problem wouldn't happen when test driving. Finally it was figured out. The repair took 3 weeks, but seems to be running great! They even scheduled a follow up appt in a week or so to make sure! I 100% recommend this business!!

  S. Morris
2 years ago
Phenomenal customer service! I brought my car to them for a transmission issue. I thought I'd need a new one after I got a quote from another mechanic in town. Quality Transmissions quoted me about half as much and had my car back alot sooner than expected. They were very knowledgeable and honest with me about everything they did.

  Russ Schultz
4 years ago
Called on Tuesday with a bad transmission. She said bring it in Wednesday and I d get it back by the weekend . She also quoted a price $300 less than any other quote. And they did it. I got a call Friday morning that my truck was ready, and within $35 of the quoted price. Unbelievable service and the truck works great. I definitely will recommend them to my friends and family

  EYK WingNut
a year ago
They rebuilt my failed transmission and it is running better than before my issues started. They are very personable as well, which is hard to find in businesses nowadays.Service: TransmissionService: Transmission

  Doug Reeves
a year ago
There without a doubt the most skilled transmission technicians in town they've been there in that same spot for I don't know you'd have to double check 50 years I don't know it's been a long time. They fixed my transmission that was failing in my car and my son's transmission is acting up and they're going to fix that. Definitely worth the wait!

  Suann Good
a year ago
You may have to wait a moment to have your vehicle assessed but it is worth the wait. Honest and reliable workmanship. This is run by a local family trying to make an honest buck.

  J M
4 years ago
I have made several attempts to get the work repaired on my transmission that they did and is under warranty. I have been scheduled an appointment which was scheduled out 3 weeks only to have my vehicle sit in their yard for 2 weeks. They told me nothing was wrong with it. I picked it up unannounced and it had 2 inches of snow from a storm on Monday this was a Friday. Meanwhile the woman said it has been driving fine all week. The mechanic who pulled it out of the fence could not get it to reverse. One of the reasons I took it back. I was informed the tech would be calling me. I believe this to be the owner. I called to follow up 2 weeks and still the woman in the office tells me the same story. He will be back next week. It's obvious I will not get anywhere and need to reach a lawyer to get my money returned. Your transmission will work when you pick it up but good luck trying to get them to honor their warranty. They try and drag it out until your warranty is expired. I recommend you be quick acting and not believe the girl in the office when she tells you next week, next week never comes and they never looked at my vehicle or they would know it does not shift right and the reverse does not like to work. It's worse now than when I originally took it to them. I am glad they sleep at night knowing they are taking from my family. I work hard for my money just as they do and don't expect to be ripped off.

  Dory Phillips
5 years ago
My son has taken his car here twice and both times they had the car for over a month giving him one excuse after another about why they didn't have it fixed. The price may be reasonable but when you are without your car for two months it is ridiculous. If you take your care here, get everything in writing. The cost and the time it will take them to finish.

  Gordon Henderson
8 years ago
Best I have tried. Brent, Dana and the crew have been informative. They explain what the problem is and will not let a project leave if it is not right. I have challenged them with a transmission to support 1000 hp toy, 3 season of abuse still rocking. They have rebuilt several types for me manuals, automatic, truck and my T-Cases. Great price and great turn around time.

  Christine Brown
5 years ago
I have been taking my vehicles here since I can remember. The staff is very friendly feels like family and I recommend anyone to them! Prices are very reasonable and they work things out with you!

  Darlene Moore
4 years ago
I took my car to the transmisson Inc to get an estimate and the staff was very friendly and caring, while I was waiting for my car. The owner was very detail and friendly while talking to me . He told me and showed me my problem and I will take my car there soon to be repaired by there staff.. Awesome family business since 1964

  Kellene Sisson
4 years ago
Only giving it two stars because the people working were decent. But we paid 2700$ for them to rebuild my transmission and spent 3 months taking it back to them because it wasnt shifting right still, for them to tell me nothing was wrong with it. A year later.... transmission is out again... theres a problem with that... either rushed work or not the "quality" in the name of their company.

  dan ellis
4 years ago
Brent is a great guy talks to you like a human. They also didn't charge more then he quoted me even though there was more work and parts needed then he quoted me for. They were cheaper than anyone I called around town.

  Louetta Johnson
6 years ago
Quality Transmission, Kalamazoo MI. Highly Recommend Very Honest and Ethical.. Took our granddaughters Jeep there and after 4 times of pulling the transmission and test driving it to make sure it was correct before we got it back he only charged $1600.00 for a replaced transmission.. Never Charged for the first 3 pulls due to it did not correct the problem. The jeep runs better then ever... 10 Stars for Quality Transmission... Very Rare to find this kind of Honesty and Quality from any business now a days..

  kris hammond
a year ago
They did a great job and got it done quicker then expected at a very fair price. I would definitely recommend them!Service: TransmissionService: Transmission

  Jason Hendrixson Sr
4 years ago
Quality has always treated me very well and has always done superb on the work they have done for me. I will recommend them to All my Friends and Family and will never use another transmission repair facility.

  JeanAnn Miller
5 years ago
Couldn't ask for a better family run business. Great prices, fast friendly service. Treats everyone like family. Lives up to the QUALITY in Quality Transmission! I recommend them to everyone!

  Sue G
3 years ago
Excellent Job on my transmission. The owner is very nice. It took a little longer to fix due to stuff being closed because covid 19, but it was worth the wait. GREAT JOB!

  Sierra Easter
a year ago
Rebuilt transmission and went out again after 4 days. Terrible response time. Never answer phone. The lady always speaks to you as if you re stupid.

  Steven Blizzard
8 years ago
Really awesome shop! They have taken good care of me and have always had great communication with any questions I have. They work hard to get the job done and have wonderful costumer service.

  Arbor Hill Landscaping
7 years ago
If you want your repair to take twice as long as they originally tell you, quality transmission is your shop. Expect to call them to find out there is a delay as they will not call you with an update. Overall unreliable and unprofessional company.

  William Myers
4 years ago
Good service. Price paid was within what was quoted. Transmission is working well, so far. I have no complaints.

  Paul Dangerous
4 years ago
Experienced Professional people at Quality Transmission. They Stand by the warranty with integrity.Thank you Brent for a job well done.

  jennifer featherstone
5 years ago
Great job on my trans. Pretty fast service. Got the job done right. Fair prices. Thank you

  Michelle Cavazos (chellbell)
3 years ago
Great people great work... would go back there again. Work was done just when they said. Within what they priced. A++