Petersen Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dori Hampton
2 months ago
Peterson's Shop did exactly what they said they would do. My car work was done in the number of days they estimated and the completed work looks spectacular. I appreciated everyone's professionalism along with a clean car when I picked it up. Keep up the great work!

  Victor Onweller
4 months ago
They came to me highly recommended. The estimate exam was very professional, extremely thorough, and was completed by a very personable and efficient gent. It is already scheduled for repair the end of December!! The work is yet to be done but I have no reason to believe that it will not be just as thorough and professionally done. I am VERY pleased!!!

  Ray White
2 years ago
My elderly father tore the corner off his 2012 Mustang trying to drive in the snow this winter. The Sunset Gold Pearl special color was especially hard to match and Petersen s did everything it took to get it right! Our family is extremely happy. Thank you, Petersen s!Service: Body & TrimService: Body & Trim

  Nick Conley
7 months ago
I have had many cars repaired at this shop and recently I took my 2013 Ford Taurus to them for non insurance repair and I have to say they again they did an amazing job. The repair was top notch again. Much respect for this shop. I will be returning with future body work.

  Dillon and Jessica Barela
3 years ago
Great shop, professional staff always keeps us updated as our repair progressed. A+ on the paint blend. A- on the body line alignment. Over all a great experience and great repair. You'd never noticed it was in an accident. Both front fenders, the hood, bumper cover, both headlights, and done of the plastic parts under the hood were all replaced and painted to match.

  Sandra Fisher
11 months ago
Petersen's did a great job on repairing my damaged car. They were very efficient, the repair work looks great and they even had the car ready a day ahead of what was expected. I liked that they worked directly with my insurance co. I would highly recommend.Service: Body & TrimService: Body & Trim

  cetera Washington
10 months ago
This place has had my husbands car for a month now. They initially said it would take a week. He was getting some dints from the storm removed. They told us they were painting it last week and we could pick it up this week. We call today and tone they are saying it s still not done. It s one thing to be backed up but to keep lying about when the car will be ready is ready. Honesty is what makes people wanna come back and that is lacking throughout our experience.Service: Body & Trim

  Saad Qureshi
10 months ago
Appreciate them able to get my bumper replacement in quickly, but slightly dismissive/rude customer service. Also not extensive quality control, as fog light was not placed correctly requiring my car to spend extra time in the shop.

  Autumn Bell
7 months ago
Jeff at Peterson Body Shop was able to get me in quickly for an issue that couldn't wait. He was honest and willing to problem solve. I can't thank him enough!Service: Body & TrimService: Body & Trim

  Patrick Meninga
8 months ago
Very happy with the experience here. Very professional, fair estimate, friendly and courteous staff, and they communicated very well throughout the process. Highly recommended.

  Rebecca Pollens
4 years ago
Trustworthy, fair, nice people, and very cool license plate maps on walls! We recently took 2 cars there that needed work done after fender benders. They gave us very reasonable estimates to get the work done, much better price than another place we took the cars to. One of the cars Mike looked at and said we really didn't need to replace the bumper, and proceeded to do a minor repair on the spot to secure the bumper, and didn't even charge for it. They sure could have made some money from us, but chose instead to be honest and helpful, at no cost! Thank you Mike. We've had repairs done there in the past and always been pleased with the result and the excellent customer service!

  Carolyn Heineman
4 years ago
Greg has been really generous with me over the years. Like this morning when I had a license plate emergency -- couldn't get one off so I could sell the car. I stopped in without an appointment, and voila! problem resolved. And, oh ya, he has also done a terrific job with several collision repairs for me over time. Love this shop and it's fair-minded energy. I'm a fan for life!

  Phil Reames
2 years ago
Really poor service in my opinion. I tried to use this company. It has been over two weeks and they still have not managed to get the estimate to the insurance company in the form requested. The adjuster has contacted them more than once. I called on the 23rd and they told me it would be taken care of that day. It is now March 30 and it still hasn't been done.Service: Body & Trim

  Tay Keith
a year ago
The customer service on the phone call to get an appointment in was horrible. I was nothing but respectful and yet the guy was rude, cutting me off, talking to me like I'm stupid, etc. Didn't even get a chance to say "bye have a good day". Maybe you're busy and having a bad day but that's no way to attract customers to the business.

  Jada Jones
8 years ago
Absolutely wonderful service. Every employee was a pleasure to communicate with. Very professional and very polite. I went to another body shop just to estimate prices, and the other shop was about $20 cheaper for the problem I had but their consumer service was TERRIBLE. Petersen's shop WAS WORTH EVERY PENNY. If I have another car body mishaps, this will be the only place I go to. Not to mention they finished the job in a day when it was supposed to take 2-3. They drove my car to drop me off at school and they picked me back up AND cleaned the exterior and interior of my car. 5 star experience.

  Joshua Norris
5 years ago
Great place to have car work done. Quick workers and quality work. The employees are very friendly and know what they are doing. David Zimmerman is one of the employees and after having him work on my truck I won't go to anyone else.

  Cody Livingston
5 years ago
The team at Petersen was amazing when I was rear ended and needed my entire back end replaced. They worked seamlessly with my insurance company, too. I highly recommend using them for any of your auto body needs!

  Christina Smith
5 years ago
Went in for a quote and they fixed my dent on the spot in less than 5 minutes. A different shop quoted me $170 and wouldn't take car in for two weeks after they gave me my quote. I highly recommend Petersen Body Shop!

  Kyle Walters
5 years ago
I had some rust cleaned up on the front quarter panels of my truck. Service was good, Price was fair, but I cannot get past the machine "wheel" marks that were left in my paint. Frustrates me just about every day the sun is out. Luckily in Michigan that isn't too often, I guess.

  Amy Davis
4 years ago
They provide quality repairs and good customer service. They remember me when I walk in the door. They complete the repairs quickly. I will continue to take my vehicle there when the need arises.

  Chris Higdon
4 years ago
Upfront about expectations and what will be happening in the process. No surprises with any interactions I've had with them over the past decades. They washed the car and even cleaned up the dash and console after they finished.

  Sir Kevin Of The House Of Bush
a year ago
My car sat there for two weeks. No communication unless I initiated. They finally told me nothing was wrong with it. Waste of time.

  Dan Orourke
3 years ago
These guys are the best at what they do. If you want good quLity work on time and reasonable this is the place awesome job on my wifes infinety. Ghis is our body shopService: Body & TrimService: Body & Trim

  Angie Sanders
9 months ago
I love the service I received

  Hailey Young
2 years ago
We have taken a few of our family vehicles here! It's nice to be able to drop our vehicles off late and still know thet will be worked on!

  Robert Batey
2 years ago
I had some bumper damage, when I picked it up, the wiring was hanging and there was orange peeling and over spray in the bumper. Poor quality for $1600.Service: Body & TrimService: Body & Trim

  Harvey Fluellen
2 years ago
They took care of my car and the repairs were reasonably priced.

  Troy Cuvelier
5 years ago
Greg and team did a great job fixing my car, and were a pleasure to work with through the process.

  Karen Parsons
2 years ago
Best service..and would recommend..car looks great..even washed and waxed..beautiful..thank you.

  James White
4 years ago
Great friendly and timely service. Would recommend them to anyone and everybody. No disappointments@ all. Thanks always taking care of me.