Performance Plus Auto & Fabrication

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eddie raymond
2 months ago
I m from Massachusetts and recently drove to Kalamazoo to visit family.When I arrived my car began to leak fluid and left a big 2 foot circle under the car. I moved it and it left another big circle.I called my mechanic back east and showed him pictures of the leak and where it was coming from. He was almost certain it was the heater core.My son in law recommended I take it to Performance Plus. After extensive pressure testing and troubleshooting they told be the vehicle was completely free of any type of leak.They told me it was condensation, and explained how it came about. The mechanic was kind, and very thorough in explaining it all to me. The front office was exceptionally friendly also.It s refreshing to know that there are auto repair shops around that prioritize honesty and integrity in their customer relationships.I was in a situation where I could have easily been taken advantage of.Thank you Pertormance Plus. You are 100% my recommendation for auto repair in the Kalamazoo area.

  Josiah Palmer
4 months ago
The whole staff was wonderful and polite. My transmission went out and they were always willing to work with me on finding a solution. Whether it was to repair or scrap. They allowed me to let my car sit on-site for a few weeks as I made a decision for my best option: Never giving any pressure or extra charges during that period. Totally recommend them for their services.

  Samantha Morr
4 months ago
I will wholeheartedly, 10/10 recommend this shop for ANY and ALL vehicle issues and services! They are prompt, quick, efficient, reliable, and priced better than any other shop I ve been to.The technicians go above and beyond to make sure all their work is thoroughly completed and done properly. They are friendly and explain everything!I will forever bring my car here for all repairs!Thank you, Bill, Cody, & Nick!

  Rio
a week ago
Customer service was very helpful. I came in with bad tires, and they swapped them out with no problems. Old to New.

  Allen Van Kampen
4 months ago
We have had 2 vehicles serviced here. We recently had a 'no start' at a grocery store, and after having the vehicle towed to Performance Plus, they diagnosed and fixed the problem the next day. We are very happy with the work done here, prices are reasonable, and the staff is friendly.

  Matt Foster
3 months ago
Sam and Bill saved the day..great service....needed my work truck before this up coming snow storms and Sam fit me in the next day...fair price on labor and parts.I used to use Allens when it was here this is the first time with the new owners..I'll definitely patronize them again

  Michael Malaychuk
10 months ago
This happened months ago, but I had an old car break down when driving back from Detroit to Chicago. Performance Plus was able to take my car in on extremely short notice. Unfortunately, the car could not be saved, but they quoted me with a repair cost and recommended me to a junk yard when we decided not to keep the car.The employees were very helpful and kind both on the phone and in person with my dad when he came to drive me home. I was staying in hotels in Kalamazoo and had my car towed there, talked to them about repairs, and was connected with the junk yard all over the phone. They were responsive. I never had a chance to meet them in person. They were very trustworthy the whole time and I was able to make payments over the phone too. The junkyard they referred me to sent me a check for the car a few weeks later. I trusted Performance Plus in a bad situation in an unfamiliar city and they didn't let me down. I would recommend them for all kinds of automobile services.Services: Transmission, Vehicle Inspection

  yoshie
11 months ago
wouldn't recommend. came there to get my transmission changed. was rebuilt and was messed up i told him i want a used 05 trans put in it because the car is weird about the trans he said he can find the issue. called me a few days later saying the internals are bad and he wont open it up and that id have to pay 5500 for a new trans. but makes me mad is he said he could find out the issue, he couldn't. and before he start he could have told me that 1. he wouldn't put a used one in had to be one of his. 2. that he wouldn't open the trans to begin with. told him very detailed about the story of the car with all of the paper work. i also had a 1200$ fiber glass hood on that needed to be adjusted i asked them to fix it and he said they would. they didn't. all they did was slam it down which only cracked the hood on the seem.. also told me the car was stalling. never had the issue and still doesn't. told me the tune to go to e-85 would be 1300. when its 500 anywhere else. also i noticed right after i got it back that my car was making front end noises and now my car shifts harder. i am assuming they were doing burn outs and beating on it.Services: Transmission, Auto engine diagnostic

  Lil Chapo
4 months ago
I take all my vehicles here & wouldn't take them anywhere else. Great service & amazing staff.

  Erica Kelley
2 years ago
I called yesterday about getting my car looked at. They were able to fit me in, promptly diagnose the problem, and fix it. These guys mean business! My car is running amazingly! The prices were fair, and the work was top notch quality. Will definitely come back. I highly recommend this business. The best auto repair experience I've had.

  Sara
a year ago
This place is awful. I m shocked by the positive reviews they obviously did not deal with the owner. He s extremely rude, zero customer service skills and will hang up on you if you even ask him questions because he s too self conscious and takes any questions as personal insults. The guy who works at the front (Dave I think his name is) was great. The owner should promote him and he should stop dealing with people since he s an insecure man who doesn t know how to properly treat paying customers. Again, surprised by the positive reviews maybe they re fake.Service: Auto maintenance

  Silvia Caba Morales
2 months ago
These guys know what they are doing! Great people great service!! Highly recommend!

  Jackie Poynter
a year ago
Bill the whoever was very rude to me. Im a lady who dosent know much of cars and hed get all pisted and yelling at me if i asked questions. Everyone else was nice. But if you go there with warrenty make sure it covers fluid. 449.00 for fluid 34.00 a quart of transmission fluid. My warrenty said Bill never asked for fluid coverage. Or they would of covered it.Service: Transmission

  James Cadwell
a year ago
Dave and the guys replaced the rear end in my van did not give them a very big time window to do it but they busted it out. Thank you guys agin.

  Joey Price
7 months ago
Dave and the owner(when I ve dealt with him) are the only two helpful people in building everyone else just says we can t do it or whatever else they say, even though their boss told me personally they could and quoted me for it .Services: Vehicle Inspection, Auto maintenanceServices: Vehicle Inspection, Auto maintenance

  Leslie Carroll Driscoll
3 years ago
I had some damage to my vehicle from a rodent that ate the wiring. These guys helped me get back on the road in a reasonable amount of time and they were honest with the pricing. I recommend this auto shop. Will and his staff will take care of you and they back up their work!!

  Kee Shona
2 weeks ago
My car was EVENTUALLY fixed, but I WILL NOT go back!! There are other places with better service and better prices near me.

  Shean Brooks
a year ago
I totally love the customer service and the quality of work they do here! I had my fuel line replaced and they did an outstanding job!!! Definitely will have them do any other work that I need done!

  Jordan Liszewski
3 years ago
They listed a truck for sale. I messaged and called. Said I was coming down that day because he said he was gone all weekend. Left work early to do so. Drove an hour and a half down there. Liked the truck only to be told he doesn't have a title.

  James Payton
2 months ago
Very fast and awesome work

  LaMarkus Flippin
3 years ago
Stop by to have my truck looked probably would have taken the guy no more than 10 minutes to check out really quick , the guy goes on to say I don't have time thanks for being rude to a potentialy new customer.

  Arthur McNabb
2 years ago
I'm so glad I found this place they got me right in and found my break problem that another place didn't install correctly. Thank you for helping me out.

  King Alec
5 years ago
Fast, good customer service and great work. Love coming in here for work on my car.

  Nikki
4 years ago
Took very well good care, honest and fair when it comes to pricing. I highly recommend this place..