O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark White
3 months ago
I've Always gotten what I've needed to complete the job , I was doing. And even came back for a great box of auto body hammers&anvels . When I could. The service I get there from the staff is so Great. So why go anywhere else.!!

  Tyler Draheim
a week ago
Always helpful and great customer service even explains and answered questions to best of their knowledge

  Nancy Hostetler
2 months ago
I miss the old books for finding you wiper blades but the employee was great checking i had the right one and installed it!

  Alicia Shelden
5 months ago
I cannot say enough how amazing the people here are my car windshield wipers flew off and I was over an hour from home and they help me get the right one and even gave me a discount! You guys are awesome!

  William Dr.Greenthumb Green
5 days ago
If they don't know the answer to my question, they always come back with the right answer quickly. They are quite often a little cheaper than the other auto parts stores when I shop around.

  Dennis J Johnson
7 months ago
Rarely do I need auto supplies. The past two years both times they had what I needed. Staff are well trained, store well organized with high quality service provided.

  arturo de los santos
2 months ago
Wrong oil filter was given to me for my car. Plus the service

  Bo Pastorick
a year ago
Excellent service by Sean (Assistant Manager) & Kyle at the Portage Rd location in Kalamazoo, MI! Very knowledgeable and prompt in providing quality customer service! Recommend to anybody needing their automotive needs taken care of!

  Tamra Short
3 years ago
I only stopped on to ask if I could stand in there entrance to wait for the bus ( I forgot my gloves at home and the temp was dropping fast that day). I was treated with respect and politeness I was told of course and thanked for asking. Although that day I was using a bus I do need an auto parts store on occasion and you can be sure I will remember this one. Thank you for being human, and caring. You have earned a life customer.

  U Wdud C
8 months ago
Worst service, you don't stop dealing with the person to answer the phone, you have the phone caller hold...ask the other employee to finish up he couldn't apparently because I paid cash.....

  Christina Bearley
2 years ago
We called the store just before closing looking for a jeep part. When I arrived, the young man at the counter was very helpful! He did not rush me and helped me select some spark plugs as well. Thank you so much and the service was excellent!

  SP33DYBISCUIT Jr
a year ago
Always just nice here and never really had any problems ordering parts. Now if they could put the parts on I could stop going to the dealership haha

  Dynamic Sound Service - Mastering
a year ago
Good people! From my experiences - if you have patience, they will work with you and go the extra mile. And that's why I keep going back.

  No Body
7 months ago
Super rude on the phone. Not knowledgeable on parts etc. just an overall bad experience.

  Coryn Buell
6 months ago
Didn t have the clamp I needed but they usually have what I need

  Elisabeth Giegerich
2 years ago
This store has had graffiti on its exterior for several weeks now and has made no attempt to clean it off or cover it up. I called to speak to the manager about it. The telephone rang 16 times before being picked up and then disconnected. Milwood is a nice neighborhood and deserves to have businesses that uphold higher community standards than they have demonstrated.

  Kim Smith
2 days ago
Very helpful employees

  Northwest Michigan
2 years ago
I always enjoy coming here to these guys there great and really Seem to enjoy there jobs and in just take that extra second to make sure your parts right and your getting the right stuff for your car. You guys are great!!! I'll be seeing soon I got another one to fix.

  Daniel Gray
6 years ago
Excellent customer service from Brad and especially Chance who came outside and changed out both of the headlights on my car when my fat fingers couldn't reach the tight spaces.It's service like this that keeps me shopping at a great place like O'Reilly Auto Parts.

  Eric the hangman Reese
2 years ago
Lost my business yesterday after the manager greeted me. Then answered the phone like I wasn't there. Then answered 2 more calls while I'm still standing there. The customer in front of you is here to buy. The one on the phone isn't here to buy. Send like a no brainier to me.

  Randy Ham
a year ago
Service was excellent the worker was very knowledgeable about his products and services at O'Reilly very helpful went beyond the call of duty will definitely tell my friends and relatives it's the place to for auto servicesRandy

  Mariee W
11 months ago
This is THE PARTS STORE!! Don't waste your time at other places.... EVERY SINGLE ONE OF O'REILLY STORES AND STAFF ARE AMAZING!!

  Dalton Lord
7 years ago
If you need to fix something on your car, this is where you get your parts. Even if they don't have it they can either get it ordered for you or tell you where you can get it. Lastly, even if you do manage to find it cheaper elsewhere they're more than happy to match their competitors prices. Even if it's a temporary sale down at auto-zone on brake clean, they'll match it for you and any future customers too! Great location, with some great staff.

  Gabriel Francisco
4 years ago
Took them well over a half hour, in slow customer traffic, to pull a alternator off a shelf in the back. Could not have moved slower if he tried. Forget a get in get out trip if you go here, bring a lawn chair you'll be waiting for awhile.

  Tequisha Martine
4 years ago
Got a great price they provided the tools, and helped us get our car back to safe with our daughter in the car. Awesome service good job guys and thank you.

  BigDawg 4
a year ago
The guy Sean, is one of the best employees that I have ever dealt with at any autopart store in Kalamazoo Michigan. I definitely won't be shopping anywhere else.

  Jackie Armstrong
a year ago
To busy and not enough staff to help me out to change a battery. Actually there was no customers in store. They lost a $300 sale

  Ralph Graves
3 years ago
Solid if your stuck on that part of town. Even better now that Cork and Portage roads have been repaired. How can I get the city to reimburse the suspension issues I now need to address because of said pot holes?

  Harold Schipper
11 months ago
Was attacked verbally by delivery driver accusing me of untrue, unproven past deeds, manager and assistant manager came to my vehicle and apologized for drivers actions

  Nathan Engel
2 years ago
I go to this store a lot, always had good luck with the staff and almost always have the parts I need they may get busy sometimes but the whole staff steps up to the plate and gets it handled.