NAPA Auto Parts - Ridge Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cortney Smiley
6 months ago
The staff at this store is extremely knowledgeable and friendly. Karlee and Lainie are amazing with their customers. It s a great experience anytime we have to stop into this location!

  david ouellette
6 months ago
Wonderful attitude when I didn t know what I really need and helped me the right parts for my truck. Not sure if the lady s name but she was awesome!

  carl lienhart
4 months ago
Spent the extra time to find exactly what I wanted. Excellent service!!

  karla crump
a year ago
Went to get bulbs for brake lights. My son went in and got charged one price. Needed one more, so I went in to get it, and the guy charged me twice the price. So I sent my son back in to get it at the original price he paid. About 2 months before had bad experience with online order from Napa as well. Will not deal with them again.

  Joe Gemmill
a year ago
Great counter crew. They get you the right parts and if not in stock usually next day and they call you. I prefer them over the bid chain parts are us type stores.

  MAFIA Two
a year ago
Matt knew exactly what I needed and they had it in stock. Fastest transaction with the friendliest counter help. Don't let this one go!

  Alex Zaborowski
6 months ago
Fantastic service with both friendly and polite staff, highly recommended this location

  Chris Medema
7 months ago
Great people, Napa Know How is real, they helped me on several occasions. Highly recommend this business

  Dariush Moradinezhad
3 years ago
Very very extremely rude manager. Went there to find some sort of black tape to cover some minor bump in the back cover of my mirror so it does not show up the repair, and the owner used very angry voice by saying that the Teflon tape that I was pointing at was not going to do a Sh....t. If you can t handle somebody who is politely asking for your advise don t do a customer service job go become a cleaner or work in factory you rude man.To be honest, I m not gonna feel safe going to that store no matter how urgently I need something.

  Kat Costello
2 years ago
I've actually been to Ridge NAPA a few times in the last few months. The staff is very knowledgeable, friendly and helpful! Good prices as well. I highly recommend them!

  Zak N
5 years ago
POOR CUSTOMER SERVICE!! I have gone to this store many times and have been treated fairly, until today I came in for a fuse for my A/C installed it didn't work so I wanted to return the piece. I take full responsibility that I did not see that electrical items cannot be returned. BUT the person working there named Brian was very rude to me. He did not simply say "if you look here it says no electrical returns", instead he accused me of damaging his parts, and that I was just using him to diagnose my vehicle. After saying all of this he then pointed out to me on the receipt that electronic parts are non returnable. I will not go back.

  Angela Burnham
2 years ago
Great customer service ...Dan was awesome and helped me when your phone lines were down. What a great way to promote the company you work for!! Thanks again Daniel Hudson you are great!!

  Dan McCormick
11 months ago
friendly staff, they always have what I need. I will be back, thanks Matthew and Lainie!

  Jacob Hawes
a year ago
Great place to buy auto parts. Karlee, Lainie and Matthew are very kind and helpful in finding the right parts

  Joel Shekoski
7 years ago
I came in a few months ago looking for a part I broke. I brought in the damaged part, but all I got was mostly blank stares. They entered in the GM part number stamped on the piece, but found nothing in their system. This is where their effort stopped. The guy I was first talking to punched out in the middle of all this. Nobody knew what the part was, where to find it, or why it wasn't in their system.... and didn't care one bit.Why are you in the business of selling auto parts if you can't and won't find me simple OEM parts?

  themcbacons
11 months ago
didn't have a fuel filter for my truck, but the warehouse did.

  Habib Liqour
a year ago
Good part stopped noise and great staff help

  Dave Burkholder
2 years ago
Had all my car cleaning stuff, but more expensive to order the lift gate struts I need than if I did it myself.

  t g
a year ago
Ordered a lock gas cap.was there for pick up when told to return. Thanks guys

  Jon Orweller
7 years ago
Helpful people, useful inventory.They can probably order parts if you need something they don't have.

  Terry Kirkpatrick
4 years ago
Very helpful. Smaller footprint than many places, but great stock and service.

  John Dunnavent
2 years ago
They were cheaper than any other store in town for the part I needed

  Amy Davis
4 years ago
Very nice, friendly and knowledgeable staff. Quality parts.

  Kirk Decker
3 years ago
Better parts than other places like AutoZone, etc.

  Thomas Meisch
4 years ago
Great manager, knows his stuff, great value

  Eileen Wagner
2 years ago
Drivers are a little careless on the road but other than that you guys rock

  Dano Hudson
3 years ago
Great place to work

  Crazy Dave McCon
5 years ago
If it's not in stock, they usually have it the next day

  mama bear
a year ago
They had the spark plug I needed

  Ann Dankert
6 years ago
Great people selling great parts!