Master Mechanics

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maureen Y
4 months ago
After our trusted car repair/garage closed down, we went looking for another place. We have been happy with our experiences at Master Mechanics and have been taking our cars there for a year or so now. We like the clear communication, advice on how to prioritize issues, and ability to get us in quickly when needed. We also appreciate the use of their loaner car when it has been needed. Highly recommend!

  Madison Liebler
5 months ago
I've brought my car here twice now and have no complaints! The services always great and they can get my car into the shop the week I call! I really appreciate that they are honest and speak to me in a respectful informative way. I found that sometimes at other mechanic shops, the mechanics will speak down to me when I ask questions, or make me feel like I'm wasting their time. I've spent thousands on repairs for this car, and it's important to me that I understand what's happening. The prices are reasonable, the service is great, and the car was done fast!Service: Oil change

  Zach Z
2 months ago
I highly recommend taking your vehicle to Master Mechanics. They have a great service facility and I have been very happy getting my vehicle service there. The staff does a fantastic job! Much appreciated. (Timing Belt/Water Pump)

  Andis Svikis
2 weeks ago
These folks have replaced my suspension and alternator. Great service, prompt, car always works great after the service, and reasonable pricing. I ll continue to bring my car to Master Mechanics over my local dealer. Thanks.

  Shofi Alom
4 months ago
Master Mechanic exceeded my expectations with their exceptional service. The team demonstrated remarkable professionalism, efficiently addressing my vehicle's needs. Their outstanding customer service makes them deserving of a 5-star rating. I highly recommend Master Mechanic for their expertise and commitment to excellence.

  Parker Calhoun
2 months ago
Have brought a couple of my cars to them to help track down issues or complete work when I simply have not had the time to do so myself and they have always been great at communicating everything they find, completing work in a timely manner, and provide a great service overall.

  Niki Barlow
3 months ago
I wont be bringing my Mini back simply because I asked for a diagnosis on my oil light coming on and instead ended up with a list of unrelated issues with my car. The only reason my car was brought in was because my low oil pressure light kept popping on and I wanted to know why as I had checked my oil the first time it came on, a week prior to my appointment, and there was no issue with the oil level. They told me there was very little oil in my car when i brought it in, although it was fine a week ago and my car doesnt burn or leak oil. My hood release inside my car was broke prior to bringing in and we did ask them to quote us for the fix, they charged us (discounted) to get the hood open when all they had to do was use a pair of vise grips to pull the release cable. We paid almost $400 for an oil change and for them to tell me all the other things wrong with my car that didn't relate to my oil pressure; for example the tech said I had a fart can for a muffler, well sorry that my aftermarket muffler isn't to your liking and even though my battery was reading normal specs he said it could possibly need to be replaced, if it's normal specs why does it need replaced? If I wanted a full inspection, I would have asked for one. I would have expected this from a dealership but not a smaller shop. I will be taking my business elsewhere.

  Chris tolmacs
4 months ago
Best service shop in town! They are always accommodating and get it done right the first time. If you want good service for a fair price, this is where you take your vehicle.

  Cheryl Baker
6 months ago
Very professional. They explain what repairs are needed and with what urgency. Had extensive work done on our Camry this summer - always kept me informed of the progress. Will continue to use their service and recommend that others do too!Services: Steering & suspension replacement, Engine repair, Wheel alignment, Brake service & repairServices: Steering & suspension replacement, Engine repair, Wheel alignment, Brake service & repair

  Apral Milan-Corcoran
6 months ago
They replaced my catalytic convert, manafold, serpentine belt, and muffler quickly and communicated the whole time of what was going on. Informative and very helpful. It is so quite now and drives much smoother. We have also taken my husband's car here for smaller fixes and they are always consistent. Thank you!

  Wes Nichols
4 months ago
My car began leaking oil and coolant recently. I called thinking it would probably be a decent wait before they could see my car.Turns out they could see it the next morning! Got me back on the road only a day later.

  Kahlil Lewis
3 months ago
Been taking my car here for almost two years always have great availability, very knowledgeable, answer a lot of questions and also very quick with delivering exceptional service.

  Steve No
2 months ago
Great place, I would highly recommend them to anyone in need of repairs. Very honest and straightforward. I wish I could give 6 stars.

  Christopher Sampson
2 months ago
Great customer service, thorough and transparent service. If you re wondering to consider them to complete any work, I was recommended to them by a friend and will be using them again.

  Kimberly Bennett
a month ago
Fantastic Service every single time I bring my Range Rover Lr4 in. Always nice and professional!

  Madison Waldie
9 months ago
I originally took my 2013 Honda CR-V in for some necessary but expensive repairs. After receiving my car back, there was a new and different sound in the area where they had been working. They had me bring my car back in and gave me a loaner car to use while they looked into what was wrong with mine. They were able to find the issue and repair it, all under warranty. They had good communication throughout both trips; and listened to what I said about my car. Trips to the mechanic can be stressful. However, I felt that Master Mechanics was honest, professional, and cared about doing right by their customers.

  Craig Golden
7 months ago
Great communication on every step on the repair on my Mercedes. I didnt have to call them, they called me.The waiting room was the cleanest of any shop I have seen. Yes I would come back without any reserve.Services: Electrical, Auto engine diagnostic, Auto maintenanceServices: Electrical, Auto engine diagnostic, Auto maintenance

  Beckey Hart
3 weeks ago
Went there today to get a car fixed and they refused to fix it. It was only 4:45 and they didn't even close until 5:30 these mechanics weren't even doing anything and they weren't even busy

  Robert Friedmann
a year ago
Great customer service! Having engine issues I spoke to Jeff and he was able to get me in for a appointment right away. Engine diagnosed quickly and I was walked through all the details with my concerns and questions being properly addressed. Very respectful, knowledgeable, and customer focused! Provided me a great price and comfort my car is in the right hands.Service: Engine repair

  Jasmine Hackett
a year ago
I cannot say enough good things about this business. I moved from Kalamazoo to Grand Rapids and convenient access to this mechanic is one of the things I miss most about living in the area. The staff are always a pleasure and do great and honest work. Hanging out with Hank in the waiting area is a nice plus too.Services: General repairs & maintenance, Vehicle Inspection, Brakes, Auto maintenance, Oil changeServices: General repairs & maintenance, Vehicle Inspection, Brakes, Auto maintenance, Oil change

  Alex Hoyt
11 months ago
I brought my Subaru Legacy in for maintenance, and they took great care of me. They listed what needed repaired, answered all of the questions I had, and overall was just great. What I did really appreciate the most is that I could not get everything done that day, so they recommended what should be repaired first. So glad to finally find an honest, reliable, and friendly mechanic.Services: Exhaust, Auto maintenance, Oil change

  John Holstrom
9 months ago
We brought our Mini Cooper to Master Mechanics after the brake warning light came on. After a through brake inspection, they gave us a couple options to proceed and didn't pressure us into anything we didn't need. After servicing, we picked up the car that afternoon and have not had any issues since. Thank you Master Mechanics for the honest service.Service: Brakes

  Alyson S
10 months ago
We broke down on the interstate. Called 4 different mechanics and Master Mechanics was the only place that could help us. They even recommended a tow truck company, which was there in less than 15 minutes. We were from out of state and traveling home. After finding out our transmission needed to be replaced and that it would not be fixed for a week. The owner helped us figure out a way to get home, he suggested a Uhaul and even gave us a ride to the Uhaul place. They were nothing but kind to us. We wish this place was closer because we would go back in a heartbeat! Thank you again for your amazing customer service!

  Nathaniel Hawthorne
3 months ago
Great guys, got us in and out of the shop quick and ready to go. Very informative and professional, overall excellent service.

  Craig Gilbert
a month ago
Master Mechanics just got through working on my wife's 2006 BMW, and again, they did a great job. Their estimate was clear and very fair. They performed the work in a timely manner and their communication was excellent. Thanks for a job well done!

  Suzy C
a year ago
If you are looking for the BEST SERVICE for your vehicle..look no further! These guys are absolutely top-notch!I had my vehicle into two other mechanic shops and spent thousands and thousands of dollars trying to get my vehicle fixed, only to be hustled, and have it come out with more problems then I brought it in with.After finding this shop, I scheduled a time to bring my vehicle in and they did an exceptional job thoroughly going through the vehicle, and properly diagnosing all the problems. Unlike other mechanics, they walked us through all the existing problems and what it would take to fix my vehicle. They gave me accurate quotes, and fair pricing with no hidden charges. They really went out of their way to keep us informed on the progress every step of the way!Hands-down the best auto Service facility I have ever been to in my life!Services: Transmission, Engine repair, Transmission replacement, Transmission repair

  Kate Smith-Haas
2 years ago
I have a 2013 VW CC that suddenly became problematic and not drivable last week. I reached out to Master Mechanics with hopes they could repair my car in a timely manner which they did! My experience was exceptional from begin to end. Everyone I spoke with was courteous, professional & very helpful. Things were explained well so there were no surprises. I was kept up to date on progress and pick up time. After basic work was completed to get the car back on the road It runs great. I have already booked another appointment for additional, although not urgent repairs. The waiting area was clean and interesting. Hank, the greeter dog, put a smile on my face! I Highly recommend Master Mechanics.

  Heather Briegel
2 years ago
My husband took his car here after the dealership quoted us to fix his car. Not only did they do if for a lower price, they squeezed us in earlier than initially expected too. They were friendly and professional. We really like the work they did. This place came recommended to us and we will gladly recommended them to others after our experience.Service: Engine repair

  Jessica Greene
a year ago
Very satisfied. They got it in and out in the dame day. Fixed the electrical, alternator, and oil leak. Reasonably priced and kept us apprised of each step and contacted us before doing anything additional.Services: Electrical, Auto maintenanceServices: Electrical, Auto maintenance

  Amanda Juarez
a year ago
They have a great team! Always been accommodating to my schedule and have always taken very good care of my vehicle. Only place I come to for repairs.Service: Vehicle InspectionService: Vehicle Inspection