Glass Doctor of Kalamazoo, MI

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Landon Tolliver
2 weeks ago
Easy, quick communication. Able to get us in the same day, took less than 1 hour, and charged a reasonable price!

  Makaila A
2 months ago
Great service. No hidden fees and got an exactly accurate quote. They replaced my windshield in a little less than an hour. No issues with my windshield, super happy with the results!

  Phil Wright
a month ago
When they put my panel back on someone screwed thru wires. My window was working fine until I took it here. They had me buy a window regulator and window switch for nothing. So I took it too the dealership. They sent me a video of my wires and said whoever put this panel on screwed thru your wires that s why it s not rolling down. Mechanic negligence they told me. Good people but I wish they were honest instead of giving me the run around. So now I m out of 800 bucks for someone else negligence.

  Samantha Ivy
a year ago
The receptionist is really friendly and very helpful. I overheard a few phone calls and interactions with customers and she was great. Service was very quick and very well priced. They did leave a mess all over my dash and left it for me to clean, which is why I gave 4 stars instead of 5.

  Nic slocum
6 months ago
I came in to have the back windshield replaced on my truck. They got me in fast and did great work. Unfortunately there was a defective in the window from the manufacturer. I called and they got it replaced immediately with a new one that was not defective. Great service, great staff, and they stand by their work. I would highly recommend them to everyone.

  Lance Wood
2 months ago
Amazing experience as they were very helpful and accommodating in being able to get my windshield replaced same day

  lin tong
8 months ago
When I bought the garage door glass that cost more than 30 yuan and took it home for installation, I found that the width of the two sides of the glass was different. Very unprofessional and a waste of my time and money.

  Ramon Beltran
2 months ago
2nd time I've used them. Good people, quick service, seems to be quality repairs for chips. Thank you.

  siera ahtila
5 months ago
Great customer service! Great professionalism! Quick responses! Businesses could definitely learn a few things from this business! Thankful I always know where to go for my glass issues.

  Galih Adinanta
4 years ago
Their service is excellent, replacing auto-glass less than one hour, saving my time a lot and the price are very competitive, I thought the cost would be more than $300 for honda crv windshield, but it's turn out less than that. very satisfy with their service

  Carisa Farrer
7 months ago
We ve had 3 windshields fixed here for three different vehicles. Great prices, knowledgeable staff and they were able to get us taken care of quickly to get back on the road on all three visits. We had the option to come to us or us go to them. We've used both options and their staff has been great and on time. Doug took care of us this week and he was great to work with!

  Tom C
a year ago
Took my car in for a stone chip repair. Had a 9:30 appt and they got right on it. They finished in about 20 minutes just as she said they would. The nice lady up front was on the phone so someones from the back came right up. So I could pay and be on my way. Great service, really nice people, highly recommend them. Thanks

  Johnson Pest Control
8 months ago
Got us in very quick..Knocked out the job in an hour. The office staff was friendly. Easily accessible on 9th st in the Hardings Parking lot. If you didn't want to wait around in the lobby you could easily walk to a restaurant or Hardings and hang out awhile.

  The Accord
2 months ago
Friendly receptionists, fast service, happy to answer any and all questions, zero hassle, and a great warranty at no additional charge. GO HERE!

  Andrea Irby
a year ago
Wonderful people. Vwry nice,, professional and friendly.. clean office and waiting area.. Brought my car in for evaluation. They confirmed we could seal the spot versus replacing. They were able to give me an appointment later the same day and fixed the car quickly. Very grateful to get back on the road with a sound windshield. As a car person too, I highly recommend them.

  Thee One
a year ago
Pretty good work! Got a couple of Pellet holes sealed in my windshield. There's a line starting in one that wasn't there when I took it in. As long as it doesn't grow longer across my window I won't make a big deal of it. Over all other holes got done. They were professional & I was in & out in no time. Gr8 Customer Service! Very welcoming.

  Denise Vibbert
a month ago
Professional, fast and friendly service. Excellent work!

  Grey White
3 years ago
Great service from this company!They did not try to up-sell me on anything that I did not need. I had a couple of windows that I wanted to fix - and they did exactly that! I talked to Candy on the phone - and she was great in arranging the appointment and planning for the service that I really wanted.The workers that came to my house (I believe it was Gary and Scott) were very courteous, knowledgeable and accommodating. The work was done with high quality. Very happy with the results!

  Ryan Michael
a year ago
Super affordable and great quality glass. They were able to schedule me the same week, came to my house, and had it done within an hour. The technician I dealt with was super nice too! Definitely recommend these people if you need auto glass repair!

  Aaron G
3 years ago
Absolutely amazing service. In and out really fast, kind people, professional and courteous. Will definitely be back for ANYTHING glass related.

  Philip Dietrich
2 years ago
Perfect experience. Mike, my installer, did a great job with my car's rear window replacement. He helped me figure out how to handle a damage to the wiper motor mounting that came to light only when he removed the broken glass.

  Mandy Rodriguez
3 years ago
I came in to make an appointment on a Friday and they got me In the next Tuesday. The tech came out right on time to grab my keys and let me know how long it would take. The front office employee was just wonderful. The pricing was $274 for a new windshield for my van. Safelite quoted me $390. I bought wipers fromThem they put them on for me. You don t think about window repair shops until you need them, but I will definitely recommend this place to anyone who will listen.Service: Auto windshield replacement

  lenora sanders
8 months ago
I got a great quote and the process to get started was half down. Definitely would recommend this company.

  Carrie Hamminga
6 months ago
Got my windshield fixed in a timely manner and did great work.

  Tessa Geiersbach
7 years ago
Super quick and friendly service. Only took around 10 minutes to have a chip in my windshield repaired. Pricing was great, charged me less than half of what Safelite quoted me. Would definitely use them again for any future glass repair needs.

  Ken Broz
a year ago
Same-day service for my work van. Friendly staff and not much of a wait for installation. Excellent experience!

  Jane Boswell
2 years ago
Both Mikes were on time, went right to work and finished quickly, even vacuumed my car because of the possibility of "some" debris falling into the front seats. Both were personable and explained everything from installation to warranties, etc. I would definitely recommend them!Service: Auto windshield replacementService: Auto windshield replacement

  Terry Pierret
8 years ago
I'm new to the area and was looking for window glass replacement for 2 panels from a screened in porch. My local hardware store could not replace the glass due to the size of the panes. I Googled glass replacement and the Glass Doctor of Kalamazoo came up.I spoke to Candi on the phone who was the most pleasant person. She was friendly, warm, helpful, and professional. She told me where they were located and it is a very convenient location for me.I went up on my lunch hour to drop off the frames and noticed they also do windshields. Candi asked how I was going to get the big panes home after they replaced the glass and I said "In the back of my Subaru". Candi was concerned they might break and went above and beyond and offered to have the panes delivered to my home which was on a weekly route they take for their business. I was so appreciative of the offer...They also replaced my windshield and delivered the panes like they said.I would recommend them to anyone in the area not only for the great job they did but the extra effort they go to to accommodate their customers....Thank you Glass Doctor of Kalamazoo...I love it here

  Andrea Smalley
8 years ago
Seriously amazing service. I had my appointment time written down wrong, and they not only called to check, but still let me come in 45 minutes late. They replaced my windshield in minutes and did a wonderful job at a very reasonable price.

  David Ives
7 months ago
Great service for a great price! I would definitely recommend!