Full Service Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bryan Boes
a month ago
Full Service will not steer you wrong! They are a family-run business and are extremely trustworthy. Rico is very transparent and they never try to sell something your car doesn't need. I've used them for years and they are my family's preferred shop :)

  naamini isaya
10 months ago
I real don t even know where to start. I always had good feeling bring my car to Rico & Lisa Shop. They are most honest people I ever met not even a single time I felt any type of dishonest when it comes to mechanics issues in their shop. They respond to my request immediately and try to accommodate me with their busy schedule. Seriously, if you want a honest Mechanic shop Rico and Lisa is the place to go. I recommended this place to couple of my friends and I will not stop advocate that to anyone who will need mechanic help. Thank you Rico&Lisa!

  Jennifer Voss
7 months ago
Honest, trustworthy, good communication and gave me a fair price for the work I needed done on my car. Excellent place for repairs! I won t go anywhere else.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  J E
2 years ago
I HIGHLY recommend! I can't remember ever leaving a repair shop so confident & satisfied plus literally happy! I am SO grateful and fortunate to have found them. From beginning to end they were polite, professional, caring & friendly. They took time to carefully listen, and explain. Integrity is rare these�days and I found them incredibly honest which saved me money on unnecessary repairs others had quoted me for. Their pricing is fair, reasonable and competitive as well. They were thorough, the lobby was was clean, and welcoming. I had lost my longtime repair shop that recently went out of business so I was shopping around for someone as good, but found this gem even better! I could go on, but suffice it to say they definitely earned a loyal customer today. Thank you Rico and Lisa for being a refreshing throwback to a time people actually cared about their customers and took pride in doing quality�work!Service: Auto engine diagnostic

  WBF Entertainment
2 years ago
Let me tell you, Lisa and Rico were amazing! They were sweet and very professional. I brought my car into their shop and Rico repaired my car within 2 days. My ignition switch went out in my car and he fixed the problem , not only did he fix the problem, he gave me honest and reasonable pricing! Lisa was very sweet and very understanding! If you are in the Kalamazoo area and need your car fixed, this is definitely the right place to go ! :)Service: General repairs & maintenance

  Judy Hinton
a year ago
I truly appreciate Rico and Lisa. I have moved from the Kalamazoo area but was a loyal customer for years. While I was up recently visiting family, I had an immediate issue that needed to be addressed . They were quick, efficient and so accommodating to fit me in. Their kindness and service is wonderful! I highly recommend!Service: General repairs & maintenanceService: General repairs & maintenance

  Jessica Lewis
3 years ago
I found this auto repair shop by looking through reviews, so I wanted to take the time to leave one myself. I went here after another shop failed to accurately diagnose and repair my check engine light. I am SO thankful I found this place. Rico and Lisa were not only extremely knowledgeable and professional, but very kind. They took the time to really explain what was going on with my vehicle and kept me informed.The cost was competitive and the turn-around time was very quick. My car has been running great since coming here. My husband and I will recommend this place highly to our family and friends. They are close to where we live, but more importantly, we really feel Rico and Lisa are extremely honest.Services: General repairs & maintenance, Auto engine diagnostic

  Nick Binkus
2 years ago
Great customer service! My car stopped accelerating on the highway on a Friday afternoon around 3 PM as I was hundreds of miles from home - possibly the worst time to have a car issue, as it can be tough to find a mechanic. I pulled off the highway and went to the first mechanic I could find on Google Maps. Rico and Lisa were busy and unsure if they would be able to squeeze me in before the end of the day, but they were able to run a quick diagnostic test to point me in the right direction and provided it free of charge (I of course tipped them). I'm sincerely thankful for them helping to make a very stressful experience more manageable!

  Corinne Herman
3 years ago
Rico and Lisa offer exceptional customer service and quality repairs at a reasonable price. I came by to have some work done on my car. I didn t have a ride and it was raining, so I had to wait in the lobby. Rico modified his schedule so my car would be done quicker, and I only had to wait an hour for my service! In the meantime, I watched tv and played with Rico and Lisa s dog, Cora. The two business owners were very polite and efficient. I will definitely be going back!

  Lindsay Noble
3 years ago
I m not usually one to leave reviews but Rico and Lisa have been so great I have to share. I was in need of a Mechanic and found Rico by chance a couple years ago. I liked he was close but I ve been so blown away by his service! He is a guy you can trust with your car, does it right, gives you honest opinion and charges very fair prices. I have never felt taken advantage of, as I have in the past with other places. He s worked on my husbands and my car, various things from steering/axels, brakes, and more. He s got great turn around time, I can t believe how fast he is. I ve gotten my Dad to start coming here too. No matter where we move in SW Michigan we will be going to Rico! Can t say enough great things, definitely go to Full Service Auto.Services: Steering & suspension repair, Auto engine diagnostic, Auto engine tuning, Brakes

  Brian Lorenzo
a year ago
I appreciate their honesty about the work up needed for your car! They gave me a good breakdown of the damage to my brakes and the costs of the repair without pressuring me to go ahead with it then and there. Can t say the same about a lot of other places. Great people!

  Bella Bee
3 weeks ago
Tried to call and they kept hanging up on me. So I'll my business somewhere else

  Meagan Boeke
3 years ago
Amazing people. Trying to get home (from out of town) and they got me in quickly. Took the time to explain and show me what was going on with my truck. Lobby was very nice and comfortable and clean. The cute shop dog won my 3 year old over and before we left he also received a complimentary hat and yes he thinks he is so cool ! LolJust above and beyond kind people. You want great service and fair prices....Go HERE!! :)Service: General repairs & maintenance

  Sam I Am
7 years ago
I have been taking my car to Rico & Lisa for a few years now. I wouldn't take my car any other place to get work done on it. Defiantly give them 5 stars! The lobby and bathrooms are always clean. Rico is always honest with what needs to be done with my car. I never feel taken advantage of. He always explains why he thinks something needs fixed and will even bring you back to show you why he suggest the work be done. They are always making sure to get the best replacement parts at the best price!

  Mike Mason
7 years ago
We have been getting our car fixed by Rico and Full Auto Service Repair for a 6 years now, and we love the honest and careful work they have done for us. We have a 22 year old car, in good shape, but when we go to get a oil change Rico checks out everything. Most of the time my wife has to take the car in because I work during the day, and she is never made to feel like she doesn't know anything because she is a woman but Rico and Lisa his wife make all feel cared for. I like the fact that they both take the time not only with the car and service but make you feel at home. I give them 5 stars and 2 thumbs up. Keep up the great work :-)

  Scott Randall
7 months ago
A "mom and pop" place that gives me the service I expect for my money! Honestly, if your not taking your mechanical needs here, than you are missing out on all the little things that most of us want when dealing with getting our cars repaired. I only learned about this business because I used to work right next door to it and tried it for convenience. Since that day, my vehicles well go NOWHERE else for it's repairs.

  Shelby Nelson
3 years ago
Great people and helped me out with my tires and ball joints when I really needed help. They explained everything very clearly and made me feel really confident I made the right decision. I will be going to them for everything my car needs in the future. Kind people and great place!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Mike Zoller
6 years ago
Rico and Lisa were great! Moving from out of state, I didn't know where to go, or who to trust. A friend referred me to Full Service Auto. They got my company vehicle in right away and got it done right, including all the "little" things that are really important. Thank you!

  Brian
2 years ago
They are wonderful people! Honest and fair. Had a timing belt on an odyssey and an ac fixed on a civic. Doesn't seem to be a job they can't handle!!! For as long as they are there, they will be my go to for any auto repair. You should make them your go to as well!!!

  D.M. Kenyon
3 years ago
The gold standard of auto mechanics. Honest, fast, fair with extensive knowledge and skill. Rico and Lisa run the best auto repair shop that I have ever used in forty-five years of driving cars and trucks. Thankfully, they are younger than me and, hopefully, I will not have to ever use any one else.

  Diane Orr
5 years ago
Lisa and Rico are so nice, very honest, does work in a timely manner, and they don't try to rip you off. So happy to find someone who cares. You need work done this is the place to go. Thank you Lisa and RIco for everything.

  Tanner Thompson
3 years ago
I am beyond grateful for Rico and Lisa and the service that I received at Full Service Auto Repair. My family has had three visits to Full Service Auto Repair and have been blown away by their honesty, integrity, and service.Service: General repairs & maintenanceService: General repairs & maintenance

  Jane Quartel
4 years ago
What can I say about this place? Amazing service. Best I ever had. Super fair prices. I cannot say enough about Rico and Lisa. I had a rattle that 3 other mechanics have looked at and could not identify. Rico fixed it. Enough said.

  Meghan Folkerson
a year ago
Rico and Lisa were beyond accommodating and honest. The repairs were done quickly and efficiently, with full explanations of what was going on. I ll definitely be back and referring othersServices: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair

  Holly Wohlfert
5 years ago
Great!! Family owned and run business. Always greet me with a smile; respectful in all dealings. Knowledgable and cost conscious repair technician. Service writer friendly and accurate. I trust them with my vehicles, completely.

  David DiGiovanni
7 months ago
Excellent communication, quality work, friendly people. This is a special business that I feel lucky to know about.Services: General repairs & maintenance, Auto engine diagnostic, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Oil change

  Brent Daniel
10 months ago
Great people and equally as great service. Won't hesitate to take my car back for years to come.

  Anden Rokita
3 years ago
Full Service Auto helped me when I didn t know what was wrong with my car, Rico & Lisa were professional, friendly, lobby was clean, and they were very helpful & efficient. I will absolutely go back if I have any car issues or for general maintenance!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Taya V
2 years ago
Rico and Lisa are great people. I love that this is family-owned. They're honest, knowledgeable, and their prices are fair.

  Carol Champion
4 years ago
Took my car in expecting brakes and shocks, left with a few minor adjustments requiring extensive diagnosis but not much repair. Could have charged me a lot, but total bill was under $100. Will recommend to everyone!!