Dunshee Body & Frame

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Milks
2 months ago
No talk details.But if you want your vehicle to be repaired by people that genuinely care about the job they do. Care about getting it to you on time. Give you a detailed phone call with any problems that arise. Then Dunshee is the company for you.Thanks Dunshee!

  Haylee Gerard
a month ago
My experience at Dunshee was phenomenal! It s never fun being without your car due to an accident, but the people at Dunshee made the repair process so easy. Terry was extremely helpful when I first had my car there by explaining how the estimate, ordering, and repair process would go. She saved me so much time as my insurance was pressuring me to send my car to another shop that wouldn t even start my car until March/April (my accident was in early Jan & Dunshee had my car done mid/end Feb). Randy was been exceptionally communicative during the repair process and ensured I received my car back in perfect order. Not only did it not look like it had ever been in an accident, but I also got it back with a full tank of gas & clean on the inside! I can t thank the people at Dunshee enough!!

  Vicky Gernaat
3 weeks ago
Dunshee is by far a place I would recommend to friends or family. They addressed my issue in a timely manner and I was shown exactly what was wrong both on their computer (pictures of the vehicle issue) as well as what was needed for repair. I was notified regarding updates on my vehicles condition with timely completion.Trustworthy and quality service!

  Chad Rench
a week ago
Dunshee is my go to for repairs my car looks brand new and so clean inside thank youService: Body & TrimService: Body & Trim

  Renee Janofski
a month ago
Had my vehicle repaired by Dunshee after my car was hit in a parking lot. The other owner's insurance covered everything. Dunshee's relationship with Enterprise made my rental experience easy. I was happy with the work done on my vehicle and pleasantly surprised that the interior of my car was also detailed when I picked it up. Above and beyond.

  K M
a month ago
They did an amazing job! Love the constant updates and transparency. Good work on the old farm truck!

  Cathie Koshar
3 months ago
Dunshee did a great job on fixing my Toyota Highlander - looks amazing! The communication throughout the process was excellent. I would highly recommend if you need body work done due to an accident.

  Mary Overhiser
a month ago
Hit a Canoe on 131 in Kalamazoo took my vehicle to Dunshee and the work from start to finish was Fabulous!! Kept me updated throughout the process and when I picked it up it actually looked better than the day I picked it up from the dealership! Highly recommend Dunshee to anybody and everyone!

  Norma Rice
5 months ago
Dunshee is where we have taken our vehicles for years! They are above and beyond SPECTACULAR!! Friendly and compassionate when you've had a car crash and need it repaired! Randy Peacock and the receptionists went out of their way to help us! The repair was perfect and the time was 100% accurate as to when it would be done! Support this great Body Shop!

  Andy Wolf
3 months ago
Unfortunately over the past decade or so I ve had to take multiple vehicles into a body shop for repairs. FORTUNATELY, Dunshee is the place I always go to. Outstanding work and a pleasure to deal with. Wouldn t think of going to a different shop.

  03minda
4 months ago
Dunshee body went above and beyond to repair my vehicle. Joe is a very knowledgeable guy and was able to answer any of my questions about my car, while coming up with solutions on the spot. I would highly recommend Dunshee to anybody looking or needing work done on their car.

  Jennifer Sonnenberg
4 months ago
Dunshee is by far the best auto body repair shop. We will never take our vehicles elsewhere. From friendly customer service to top notch body repair there s no need to go anywhere else!

  SuperBK Thomas
7 months ago
These guy's do great work. They specializing in Insurance/ Auto accident work...BUT THEY HAVE A NEW MANAGER....this guy will burn threw your insurance money and your vehicle's might not be completely fixed!!!!When I last dealt with them ...they lost a rating from a Major Insurance Company.Some of the fixes didn't make sense and it was a still not fixed...Insurance company said to sue them for letting me leave in a non-repaired vehicle which could have caused a accident resulting in death.And we have dealt with them for over 2 decades....should ha e been treated better...obviously did not Value our relationship or business as a family with many vehicles. It still saddens me to this day...because it's not the tech's...it's in the management whom directed/ instructed the help.

  Val Janowski
7 months ago
The repair process at Dunshee went very smoothly. We were kept informed via text throughout the week long process. Our car was even done a day early! It looks great! We couldn't be more happy with Dunshee! We highly recommend them!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Scott Johnson
6 months ago
I've had a couple of great (dare I say, basically perfect) experiences at Dunshee in the past with my cars during unfortunate circumstances, however, this time there was an unfortunate circumstance on the customer service side that warrants a new review.I had recently brought my car to Dunshee with hail and tree damage. Like usual, the body work was phenomenal most everywhere with the exception of a couple of areas for this particular repair. Please bear in mind that my car has modifications which may have thrown them a curveball so I get that there may be residual issues. This was also noted on my paperwork. After the drive home, I'd noted that my bumper was sagging. This is an unfortunately common issue with my model but known to be repairable, nonetheless. The right headlight was also not working correctly (dim) along with the daytime running lights not on.I called Dunshee to see what could be done regarding a fix for these issues. I was told that I would have to wait 2-3 weeks in order to fix what was described by them as a 30 minute fix at most. I asked why the fix couldn't be done within the next couple of business days and I was told that time was already booked for current customers. Not even considering that not having properly running lights working and a loose bumper could be safety issues, I was told that nothing further could be done to make the fix within a reasonable time. I've since repaired these issues myself and, as a nod to their technicians, tested to ensure all safety items affected by the repair were working properly. I can imagine the frustration of someone without the tools/time/money and car rental to get these extra repairs done elsewhere which is really what frustrates me.I've pointed others to Dunshee previously when they needed body work done, but now I unfortunately have different tale to tell.

  Katherine Campbell
6 months ago
Picked my car up nearly a week early after needing some repairs from a hit and run situation. Every person I talked to was knowledgeable, kind and one step ahead. Car looks great and the inside came back cleaner than when it was dropped. Highly recommend!

  Patricia Maddox
6 months ago
There was rust on top of the roof of my car! I couldn t get anyone to try to fix it. When I brought it to them, they said they could help me. They had my car for 3 days and had it fixed. They were so kind and professional!My car looks great!Service: PaintingService: Painting

  WM Collectibles
5 months ago
Lowest quality standards I ve ever experienced in decades of using many body shops throughout the region. When we came to pick up our car the newly painted new door had runs and the door handle had been scraped against something after painting and was a mess. I pointed this out to the service advisor and he protested that this whole mess was totally acceptable. He clearly just wanted to move on to the next vehicle in his backed up schedule and tried really hard to talk us into accepting a terrible paint job. I made them take it back in and had to rent our rental for two more days out of pocket. Second time the paint was just as bad but in other places. Just really poor quality paint work and really low standards on the part of the person in charge. We finally got fed up and took the car despite being extremely unsatisfied as we were fed up and weren t going to continue paying indefinitely for a rental while waiting for them to get it together. Won t be back.Service: Painting

  Mike Maust
2 days ago
The repairs look great and the work was done when they said it would be. The communications was continuous so there wee no surprises.

  Dawn Cummins
7 months ago
From the point of first contact, during the repair period and until pick-up, Dunshee kept me informed daily either via text, email and phone updates (sometimes twice a day!). They provided amazing repair work and it appears that they even cleaned the front interior prior to me arriving to pick up my car. Everyone that I was in communication with at Dunshee went above and beyond my expectations!Completely Satisfied! Thank you Dunshee Body!Services: Painting, Body & Trim

  Josh Blair
3 years ago
I was involved in a small accident and my insurance recommended Dunshee, I gave it a try and I was not disappointed. Took my car there on Monday and got it back the next week. They were great and kept me informed the whole way. They did a great job and it's as if the accident never happened. I definitely recommend.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim

  Gary Brodie
2 days ago
Outstanding : I like this PlaceMy Truck Looks as Good as it did when it came off theAssembly Line

  Ryan Thomas
2 years ago
Had our truck stolen and wrecked, we took it there for the repairs and they did an amazing job. From working with the insurance company to the work on the truck was exceptional. I would use them again for any body work that I would need done.Services: General repairs & maintenance, Body & TrimServices: General repairs & maintenance, Body & Trim

  Michele Woodward
7 months ago
Truth be told it was a bummer having to wait so long to get in, but it was well worth the wait. Although the outcome was definitely unexpected, I m grateful these folks revealed that my car, (well the car I was borrowing from the credit union) is damaged beyond repair from a previous accident. I purchased the vehicle from its only owner in a nice suburb & trusted he disclosed the full history of the car, but what was revealed - after someone scraped their bumper down every panel of the passenger side - was an unstable frame.So car shopping obviously suuuucks in this economy, but these guys offered to shake down the next one before I hit send. That s an offer that helps the sting a bit!!

  Debbie Redden
3 months ago
Excellent service and quality on our sports car. Outstanding paint work matching the color and metallic.

  Karie S
2 months ago
Outstanding quality of work and attention to detail. Always bring my vehicles to Dunshee for even the littlest of issues.

  Melissa Wright
4 months ago
Awesome customer service all around. I never had to wonder where they were in the process of working on my car, and it turned out great.

  Esox Pursuit
a year ago
Dunshee does great work and their staff was super easy to work with! They cleaned up the front interior of our car, got the job done quickly and our front bumper and everything else that when into the repair looked like new. We will always recommend them from here on out. Thank you for everything!Service: Body & TrimService: Body & Trim

  Timothy Parker
2 weeks ago
Dunshee is the only place I will take my vehicles for body work. Dependable, friendly and professional.

  Kent Zap
3 weeks ago
Have had a couple of my vehicles worked on here. Did a fantastic job.