Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Homeless Hondas
a month ago
This is the best place hands down. Fast, friendly service. An shares the how's an toos of what he just did. An made my old car happy again! Thanks!!
Jacob Horn
3 months ago
Amazing service, Bill is an amazing guy, he makes sure the job is done right and his professionalism in handling his business is exceptional. I'd call Bill for any of my key, lock and safe issues. Best service in town!
Lisa Morgan
4 months ago
My elderly Dad locked his old file cabinet and couldn't find the key. I called Bills and he was able to look up what kind of key was needed for the old cabinet. Was kind enough to make a kry while I waited. It worked! Couldn't be happier!! Highly recommended.
Humble Backus
a month ago
Was affordable and finished in a timely manner!!! Excellent Customer Service
Maureen McInerney
5 months ago
They are highly recommended- yet booked solid for the next month! So, that doesn t help me or anyone else who needs help soon.
Amira Ashraf Eldemerdash
6 months ago
Excellent work and very friendly! Getting a couple of spare keys took him 5 minutes. Also, very reasonable prices. Thanks!
SuperBK Thomas
4 years ago
These guy's are the Best or 1 of the Best Locksmiths in Kalamazoo. They cut keys that work the 1st. time.Really nice people also.They install and replace locks, repair locks on safes, file cabinets, etc.If ,you have not confidence in the people you usefor lock replacement, key replace...try Bill' Locksmith...you will be Happy.
AJ
11 months ago
Fantastic, friendly, high-quality service. I live in GR, but I'm in Kzoo 2-3 days each week for business. This is the only place I have key work done. I only wish they were open more than 5 hrs per day.
Hollyanna From Kalamazoo
10 months ago
Called to get emergency locksmith needs, and while Bills couldn't help us out that day, they recommended 2 other places for us to try, and the first on the list, was out almost immediately. 2nd Chance truly appreciated the recommendations, and Bills will always be our go too shop.!! You guys are always amazing!
Mark Parker
a year ago
Stopped in 9/2/22 with a small key broken in 2 pieces belonging to a 48 year old tractor. Made me 2 keys in very short time hoping one would work. Both work beautiful, experience and knowledge speaks for itself! Thank You very much!!!
Grimm Rider
3 years ago
Very helpful and honest. GRIMM likes honesty. Need more companies like this.
Truckerdj
8 months ago
Great guys! The best place to get keys! Amazing work!
Craig Girolami
8 years ago
Quick, helpful and affordable. I needed to repair multiple deadbolt locks for my home, and Bill's took care of me. One of the locks just had some debris stuck in the lock, they just cleaned it, lubed it and said "you're all set"--no charge!It's great to have local businesses that provide great customer service.Well done, and highly recommended.
Justin Bell
a year ago
Super friendly! Needed a duplicate of my toolbox key. Took two minutes to make a new key. Worked perfectly! Would highly recommend!
Ryan Krohn (Airforceflyer3)
11 months ago
If you ever need a key made come here super helpful and nice helped me more than I could ask.
Jess Davenport
4 years ago
We've used Bill's time and time again and will continue doing so. They're helpful, timely, knowledgeable. The whole shop cares about customers and do amazing work. Will always recommend.
Aaron Bloomfield
9 months ago
Always helpful, if they cannot fulfill your needs they know someone who can.
Kate Barnes
a year ago
Bill did a perfect job in replicating needed keys & made sure they worked before I left. Excellent & friendly service! Kudos to Bill's Lock Shop!
Heather Burdett
2 years ago
The gentleman working here was so kind. Great customer service and great prices. I highly recommend!
robert nunnery
a year ago
Phil's Lock Shop I give them more than five if I could carry off standing Pleasant professional. Individuals. Small business what a big business attitude. They get it done.
Christopher Bell
7 years ago
Very friendly staff very approachable. You can get your locks re-keyed in only a few hours sometimes even less than that. It's really nice that it's set in the downtown area that you don't have to go to any big box store. Just go in with your key get a new key copied in only a minute or so. Prices are very reasonable and lock quality is from commercial to top of the line keypad security locks. I would recommend if you are getting a lock set to go there instead of buying a less expensive brand at a big-box store because you get what you pay for. Whenever I've had a lock break they have replaced it no problem
Rev. Robert Du Shane
6 years ago
Great customer service. Fast repairs. Fair prices. I have never had a lock issue they could fix. My only complaint would be that the office is very hot during the summer.
K Heins
3 years ago
Super fast, very friendly and accommodating, very reasonable prices. Keys worked perfectly even though it's a tricky lock.
Andrew Gurney
4 years ago
The total gods of keymaking in Michigan. Drove by and the alluring old school building caught my eye, and I needed keys made that day. Amazing! Dude in there also explained why my van key was hard to use and shower me how to work it just right. Would definitely recommend. Too bad I live seven hours away.
mike kawecki
4 years ago
Very quick service ! Local shop and has a very personal feel to it. Does not feel chained at all! Definelty would recommend key cutting needs here!
Ashley Espinosa
a year ago
Wouldn t go anywhere else! Fast and friendly every time.
John Chinchen
3 years ago
Bill spent a solid 45 mins with me fitting a lock to a case that I needed for airline travel. Also get all of my keys copied here; they do a great job
Carol Elgie
8 months ago
Bill s is my go to place for anything associated with licks and keys.
mindy middleton
5 years ago
The owner is amazing and so is the staff! They really care about their customers! Customer service is super important to them and it shows in how they take care of their customers!
Zoe Celeste
5 years ago
Super nice and quick! Literally took 30 seconds for him to copy my key and pay! Amazing.