Action Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rick Eerdmans
2 months ago
Had some insurance type body work done. They handled everything from their end, so it was really easy. Looking good, and they even detailed the inside of my vehicle. Looks great and smells great, too. Steve was very attentive to my needs and was very informative.

  Lucas Vinecki
a year ago
I took my vehicle to Action Collision after being rear ended on the highway. Steve ( the owner) walked me through the process of what was going to be done to my vehicle. Action collision kept me involved with the timing and process of everything via text message or a phone call. My insurance company at the time was a bit of a pain to deal with but Steve was patient and kind in getting things processed smoothly. I'm happy with how the vehicle turned out, from the paint to all the new parts. Action Collision was great, helpful and down to earth.

  M. W.
7 months ago
Service was great! The people that work there are knowledgeable and helpful. Would definitely recommend them.

  Joel Walters
2 years ago
Great shop! They fixed my truck following a collision with a deer. They had to replace the door and the paint matches perfectly! Steve also walked me through the insurance claim. Highly recommend!Service: Body & TrimService: Body & Trim

  Melissa vanderKolk
a year ago
Unfortunately I have to give a bad review, more than any other reason to help other people know what they are getting into and make an informed decision. The owner and I discussed the importance of putting in an OEM windshield. I needed to get special permission from the insurance company. The owner, Steve, spoke with the adjuster and was given the permission for the OEM windshield. I was in the shop listening to him speak to the adjuster. When I picked up my vehicle things seemed fine. But soon it was apparent there was a new electrical issue. Fuses were blowing. They happened to be the windshield fuses. The owner, Steve, told me to get another mechanic to troubleshoot the problem and he would submit everything to insurance. The independent mechanic discovered the windshield was not OEM and was pulling too many amps thus in danger of wrecking the entire electrical system. At that point Steve refused to speak with me anymore. Additionally he did not pay the bill to the independent mechanic. And further, he lied to his liability insurance company and claimed he never knew the windshield had to be OEM. It has now been a few months since the issue. Steve has made NO attempt to remedy this. At the very least he could put the right windshield in. But now he is stuck with his lie. A very sad situation. One that could have entirely been avoided by him bearing responsibility and being honest. He felt just fine trying to protect himself from his error while putting me into both financial peril and possible physical danger in a vehicle that was improperly "fixed" - which is actually not fixed. The good of this, it seems they do a nice job with paint. If you only need painting done, maybe this company could do that. But if you want them to be honest and stand behind their work you probably would be well served to go elsewhere. It is all so very sad. But important that others be wary.

  Ray N
5 years ago
Great job! Very professional, timely, courteous and the Jeep looks amazing. I thought the price was very reasonable and didn't feel that they were taking advantage. I will use them again. Keep up the good work.

  Steve Merkle
3 years ago
Steve and his team are true professionals, very experienced and skilled in auto body work. The process was seamless. Emailed pictures of the damage and received a quote 30 minutes later. Easy to work with while delivering first class results. With so many auto body / collision shops to choose from, they are the A Team!Service: Body & TrimService: Body & Trim

  Elizabeth Freehafer
3 years ago
Very pleased with our repairs after a rear end collision. Steve made sure it was done not only beautifully but also properly. And BONUS everything was detailed and cleaned inside too.

  Nicole Visser
10 years ago
Had a bummer of an accident - but a great experience with Action Collision. The employees are kind, professional and beyond helpful. My insurance company was ignorant of the claims process - Action Collision was patient and kind in helping them get things processed smoothly. Had 1 small issue a few months later and they were quick to set up a appointment and fix the problem.Would give them a 5 out of 5.

  Brant Gielow
5 years ago
They are fixing my treasured old Ford.They did all the footwork with the insurance company to get the job. Looking forward to seeing how it comes out. Great people.

  Scott Tutt
5 years ago
They are the best I've ever taken a damage car too. They repair it right the first time. Thank you for great service

  Josie Silvernail
11 months ago
I would strongly recommend this place!The people are very helpful, friendly and did a great job!Service: Body & TrimService: Body & Trim

  Mitch T
6 years ago
Fantastic work, fair prices, and the owner (timmy) will give you his honest opinion on whatever you ask, even if it's not an opinion that could make him money.

  Geoff Kooistra
a year ago
They did a good job and tried to save us money when possible.

  Philip Wigger
3 years ago
Very helpful.. I just needed an opinion and they helped me out after an accident. Very recommended people

  Gretchan Fenske
5 years ago
We have had our car worked on twice. Happy with the results both times.

  ringo n zar
2 years ago
Owners are on site & hands on... Both have been in the local Auto body industry forever..

  Levi Kuiper
a year ago
I have had great experiences there and the workers are great.

  Kathryn Drye
3 years ago
Great customer service- great repairs!

  Jeff Scripps
5 years ago
Great work at a reasonable price!

  Darin Guiles
2 years ago
Excellent job and great service

  M18 HellCat tank destroyer
3 years ago
Very nice people very good job

  christina bazan
5 years ago
Very helpful, professional, and friendly.