Xpert Automotive
4.8 (46)
6814 W Michigan Ave, Jackson, MI 49201
(517) 750-2944
xpertauto.wixsite.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
mel mudhook
a month ago
I rarely give 5 stars, this place deserves it. In regards to my first trip, I could tell during the initial call with the owner that he enjoys what he does.I brought him a car for basic work over a week I was to be out of town for work and he called me within a couple hours of drop-off with a thorough assessment of my initial reason, plus a few other things to look for as upcoming maintenance. None of the additional items he found were safety related and he didn't try to upsale anything, he just wanted to make sure I was aware. He called to confirm prices and timing the next day to keep me in the loop prior to beginning the repair. He was prompt and actually finished the work before I returned and ahead of schedule.I have used his garage again since the initial repairs and have had similar experiences. I will continue to use Xpert and definitely recommend giving them a call.
Thomas Weed
2 months ago
I have been going to Xpert Automotive for about 2 years now. They are great! I am very happy with their service and friendliness. I trust them to work on both of my vehicles. I highly recommend this business to those who are looking for knowledgeable mechanics to work on their vehicles.
Sarah LaVigne
2 months ago
After another mechanic wasn t able to find the issue I was having with my car, I was recommended to try Xpert Automotive. From the start, the communication was great. I appreciate the detailed explanation up front about the process, the explanation of the problem when found as well as the cost to repair. The repair was done quickly and all seems to be good with my car now.
Audrey Doher
6 months ago
Mike is always honest and trustworthy. I have been taking my vehicles to xpert automotive for over 15 years and I do not trust anyone else with my auto needs. 10/10 will always recommend mike and his team at xpert automotiveServices: General repairs & maintenance, Auto brake repair, Tire rotations, Brakes, Wiper blade installation, Oil changeServices: General repairs & maintenance, Auto brake repair, Tire rotations, Brakes, Wiper blade installation, Oil change
Robert Ekin
7 months ago
I have a nice 2011 truck with a suspension lift. Went to Bel Tire for a quote for new shocks and Struts, they" no quoted me". So, I went to see Mike at Xpert Auto. He took the truck in for a full evaluation. he explained to me that he could do the job. He showed me that there was other idem that needed to be replaced along with the shocks and struts for safety reasons. He replaced everything in 2 days. Job well done! the truck rides like its brand new. Thank you Xpert Auto.Services: Steering & suspension repair, Wheel alignment
Jason Wright
6 months ago
Mike always provides the best, most honest service. Never sells you on anything you don't need. Always has your back. Best mechanic in town!Service: General repairs & maintenanceService: General repairs & maintenance
Thomas Wistinghausen
a week ago
Great service, they care about what they do and you!
Cary Rudloff
2 months ago
great upfront service, I felt comfortable that they'll solve my vehicular problems.
kathy adams
2 months ago
Top notch mechanic!! Always does what is best for the customer!! Exceeds expectations always!!
Bobby Ganton
9 months ago
Been going to Xpert for a few years now, have a "fleet" of a few minivans and trucks, a bus, and personal vehicles, and Mike and crew have been great working through any issues we have. 5/5 would recommend to anyone.
Femmily Blake Robison
2 years ago
I was driving home to Chicago and got a flat 6 miles from this shop on a Sunday at 6pm. AAA towed me here and I called the shop right at 8am when they opened. The owner, Mike, answered and provided me clear, succinct, and very helpful service! He was able to find a used tire and wheel to get me on the road home same day. He did not try to and get me to buy 4 tires from him (I had a scheduled tire appt in Chicago Tuesday for new tires!!!) because the warranty wouldn t be useful so far away, so he had my best interest at the forefront vs his profit. I would absolutely recommend this shop! Very kind, thoughtful service! Also affordable!
Danielle Leithauser
9 months ago
Mike and his family are wonderful! The service is honest and reasonably priced. Book ahead as they are busy but very much worth the wait.
Brendan Swartz
2 years ago
My family and I have used Xpert auto for roughly 15 years wouldn t dream of going anywhere else. The guys there are always helpful and treat everyone with dignity and respect. They take pride in the work they do and do it at a fair price. I can confidently say I d recommend their services to anybody looking for vehicle repairs!Services: Tires, Steering & suspension repair, General repairs & maintenance, BrakesServices: Tires, Steering & suspension repair, General repairs & maintenance, Brakes
Vince Xu
a year ago
My family and I were driving back on a long road trip when we hit a pot hole and heard some worrying noises from our wheels. We quickly searched for a repair shop to get it checked out and Expert Automotive was able to get it up on the lift and checked out as soon as we arrived. Phenomenal, responsible service! We need more shops like these!!Services: Tires, Steering & suspension repair
Barry Grace
2 years ago
Honesty & great service.1/21/2022 - Fifteen-plus years of trusted service!We come to Expert Automotive because in the last fifteen plus years, we've learned that Mike and his crew at Expert provide trusted service with every visit on every vehicle we've had.Mike's business philosophy and integrity far exceed those in his field and is an asset to the community.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Air conditioning, Battery
Marc Turner
3 years ago
Mike has always been honest with what needs fixing on our vehicles. He contacts you to get your input on alternatives, if there are any. He also gets all the parts needed before the job and is able to send back unused parts if not needed. Xpert Auto is my place for auto repair!Services: Steering & suspension repair, General repairs & maintenance, Brakes, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Brakes, Oil change
Trevor Lentz
10 years ago
The crew at Xpert Automotive are fast and friendly. Every time I have brought my car in for repairs and maintenance(been going there for a couple years), they always give well informed advice and don't talk down to me. If you're looking for mechanics who know their stuff and are reliable, friendly, and educated go to Xpert.
josh jones
a year ago
Have been bringing my vehicles to Mike for a couple years now. He's done work on my Traverse, Acadia and F-150, very pleased with it all and wouldn't go anywhere else.
Lambert Klein
a year ago
I took my Jeep to him because it was overheating and running rough. He had my vehicle a couple days. He told me he wouldn't fix it but charged me 125.00.That doesn't seem fair since I was willing to pay him to fix it. He could at least warn people that he may charge 125.00 even though he won't fix it. What he did is probably illegal.Service: General repairs & maintenance
Tyler Cleary
11 months ago
Great service, reasonable queue for service and excellent clarity on proposed work to be done. 10/10. Will be bringing my other vehicle in for service as well.Service: Auto power window repairService: Auto power window repair
aaron Rockwell
a month ago
Best in town. Great service!
Michael Poleck
8 months ago
Professional, competent and willing to satisfy their customers.I won t take my vehicle anywhere else.Services: Tires, Steering & suspension repairServices: Tires, Steering & suspension repair
John Strodtbeck
8 years ago
This is 1 of the few places I truly trust to do extensive diagnostic. We had an issue with our minivan continually losing power - I couldn't figure out if it was a fuel issue, electrical issue (such as the coil) or what. Tried another local mechanic who couldn't diagnose it - and even HE sent me to Xpert. He said it's who he uses when he runs into an issue he can't solve. Enough said!
Erica Tejkl
2 years ago
Mike was extremely rude. Zero customer service. Acted like he was too good to help me. And like I was stupid for asking a question. Would never recommend.
Pat Hankerd
3 years ago
Absolutely the best!!! Very helpful, informative, and friendly! Very reasonable prices!!! Would Highly recommend to anyone, and all my vehicles will always go to them!!!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Jordi Carothers
2 years ago
I 100% recommend this place. They are so nice and respectful. Professional and speedy. A great "ma and pop" "good old boy" mechanic.
Melissa Trujillo
3 years ago
They were fast and efficient. Called and let me know what the issue with my air conditioning was, fixed it that same day, and didn't break the bank.
josh daly
8 years ago
I won't take my vehicles anywhere else. I call Mike for advice when I can't figure it out. Very reliable and will work with you on most anything.
Tamela Hoffman
2 years ago
Very professional and kind, they went above and beyond, fixed exactly what needed to be fixed and stuck with the quote I was given. I would definitely recommend these guys.Service: General repairs & maintenanceService: General repairs & maintenance
Kevin Smith
8 months ago
Always prompt, courteous, personable, professional with excellent work!Services: Tires, General repairs & maintenance, Auto brake repairServices: Tires, General repairs & maintenance, Auto brake repair