Sam's Club Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Miller
4 days ago
Asked to plug a hole in my full size spare and they badgered me about tread depth. They said they couldn't repair this tire that its not worth their time to keep a customer.This store is the reason why I'll be buying the equipment to do my own tires.

  Debbie Tassell
4 weeks ago
I like this Sam s Club and have never had a problem with associates but I would rather pay more than go back to this tire center again. The customer service associate, Dale, was beyond rude and condescending. We had an appointment at 9:00 am. We arrived at 8:55 and he was just getting there. He acted totally inconvenienced that we were 5 minutes early. He mumbled the whole time. It is loud in the store and on top of that I m hearing impaired. When we asked Dale to repeat what he was saying he rolled his eyes at us. He told us it would be 45 minutes to an hour. So we set our timer to 1 hour and we figured we would walk around and do some shopping. He stated he would call us when our car was done. At an hour we went over to the desk to ask if our car was done. He stated that it had been done for a while but he hadn t had time to call us because he was dealing with customers. It would have taken 2 minutes to call to say your car is done. Never again will we be treated so rudely. We will go somewhere else and I suggest you do to.

  Ron Wellington
a year ago
Wanted to have two new batteries installed in my truck after the tire rotation and balancing. Said their service calls at 6:30 pm. But the store stays open later confused and how bad the store really wants to make a sale.

  Sharon Copeland
a year ago
Had an appointment for new tires to be put on my vehicle , was told tires were there and would not be sold...arrive for my appt. , and gee, my tires were sold within the last week. We'll see what happens in the next couple days when they are supposed to be delivered!

  Miss April
a year ago
Thank you in & out in 15 minutes & I didn't even have an appointment. Friendly & very helpful on the phone prior to my arrival as well.John was my associate at the register & on the phone, another nice man took my key & serviced my car/tire.

  Jared Quainton
4 months ago
They could not help with the tire I needed when I needed it.

  Parth Patel (Parth M Patel)
a year ago
Great staff. Helpful. Knowledgeable. Fast. Sometimes it s difficult getting someone s attention at the front desk or even to have someone acknowledge that you are there.

  Lauren May
a year ago
The guys where firendly and I'm happy with my tires but they seem unorganized and understocked on a lot of stuff.

  Ronald Mossolle
4 years ago
Made an appointment tomorrow to have tires put on well see how quality they are when it happens but from pryor experience their tires are good

  Lindora Darling
2 years ago
At Sam's Club customer service is number one on their list.

  Bernerdad
5 years ago
I don't appreciate their business practices

  Pebblep2 L
2 years ago
Fixed my tire quickly.