O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ann jackson
a month ago
Had the best experience ever with Tracy. Walked in and immediately was greeted, and ask can I please help you. Walk with me to get the lightbulb, was in and out in less then 5 minutes. She was smiling, and so professional the whole time. I work at a car dealership so we deal with parts people all the time, never have I had that experience with AutoZone or other local places. I have found my new go to spot. Thanks again Tracy for making something so effortless with your amazing customer service.

  Jason Stoner
4 weeks ago
Huge thanks to Nick! Great customer service and earned my business. I called two other places and they gave me the run around. Nick had straight answers and helped me with everything I needed! Thanks again Nick

  Sheila Reynolds
2 months ago
While AUTO zone is good..O'REILLY has parts for my B.M.W. in stock.. they r nice but helping u with fluids n wiper blades they say they aren't allowed..

  Latona
3 months ago
I would never come back to this O'Reilly Auto Parts ever again I purchased a torch from them and now I can't return it because they can't seem to find it in their system. Even showing them a receipt for it. They are rude af they treat people with disrespect. I got yelled at by one of their employees. So if you are trying to purchase something for your vehicle or anything else don't go to this one. I am saving you a trip.

  Amber Tatar
5 months ago
Steven is the go-to guy if you have any questions. He even took the time to look at my vehicle in the parking lot before selling me something I didn't need. Customer for life. Ask for Steven

  Drew Blackgrove
4 months ago
Purchased a battery from O'Reilly at the Wisner St location. Stephen was very helpful in replacing the battery in the cold and dark weather. Thank you Stephen for the excellent service!

  Jody Eastmead
3 months ago
I received good help getting what I needed. I was very happy that he wasn't trying to sell me anything higher priced than what I need.

  Mary Bartlett
4 months ago
Outstanding service everything we go in needing car parts which is a lot we lice in michigan. There is always a small wait but service is always on top of whatever you need .

  Daniel Klemm
2 months ago
They always have the parts I need and good price. I use them for work and personal.

  Dan the man
2 months ago
I like this store because you can get 10.00 store credit for 12v batteries.

  Victoria Abbey- Enriquez
a year ago
The employee+Steven) went out of his way to help me AGAIN, BOTH times I have gone in this gentlemen has answered all my questions and even walked me to wear the item was I needed. My purchases were under$20.00 but he makes me feel like I'm spending a million bucks. So super sweet. It was on Sunday at 2:30

  Mark Billings
a year ago
They gave me a great deal on my power steering pump n were polite n helpful went out of his way to help me get the needed clip for my lines off the old pump I took in for the core charge I appreciated that alot

  Barbara Goolsby
11 months ago
Steven is amazing. He came out to my car and help me with my ignition coil. He was super helpful and a blessing today.

  Christy Bowditch
a year ago
Big shout out to assistant Manger tracy... bought two generators from her store one she went clear to lansing to pick up for us ... had it in a matter of 2 hours as we are in the middle of no power and a major Ice storm and everyone in a 50 mile radius was sold out... once again we Thank you

  Deborah Meads
4 months ago
Always find everything I need here !

  Garrett Riddick
5 months ago
Great service, knowledgeable staff.

  Bigdaddy Fred
11 months ago
The only place in town that had the o-rings that I needed in bulk. Cost me a buck 25 anyplace else would have cost me eight to $15 for a package.

  Charles Hadfield
11 months ago
Never had a bad experience there, I only go there for anything for my car or truck anymore.. thank you

  Brenda Konieczki
3 years ago
Today I went to pick up an item for my husband who is working on his car restoration. I went to three auto stores and one big box store. The professional and friendly service by Jon at O Reilly Auto Parts far surpassed the other stores. He even offered to special order for me. Go to this store first and skip the rest! :)

  doug treeguy
2 months ago
Good sales great war,-

  Lilac
2 years ago
Referring to Wisner store. RUDE! Actually had woman employee cut me off in mid sentence saying she don't know what I was talking about, so a guy asked me what I needed and then the woman proceeded to explain to him what I was there for after she told me she had NO idea what I was there for. The older gentlemen who work nights there are excellent. Friendly and listen. Day shift never fails. Rude.

  Maxxim Wells
6 years ago
It's a very good place to get equipment for your vehicle. From bulbs for headlights to larger parts for engines. Only major problem is that very large or harder to get items sometimes are not in stock or they don't carry them at all. Overall a very good place for a good majority of car needs.

  Karen Heacock
a year ago
It was cold outside, A very nice lady came out to my car and checked out the reason for the engine light! It made me feel safe enough to drive home!

  Linda Custer
4 years ago
Lady named Izzy K. Is rude, we stop into look for a fuel pump for our truck we tell her a year, she looks it up and goes "are you sure it's a 1994 cause it's not on here", we say yes we are sure (why would we not know the year) then she finally finds it and says the total (100 & something) I show her what it shows online (42.99) and she goes that's only the fuel pump, we say yes that's what we said we needed, she then rudely goes Okay! She was not polite at all.I'd rather pay more money at a place where the workers are nice and knowledgeable of car parts and vehicles then some rude girl who doesn't know squat and is rude to the customers.

  Bridget Simone
4 years ago
Thank you Jessica!!! You have made me an O'Reilly customer for life. After 3 trips to my old auto store, and still not having a working headlight; you had me set in minutes, bulb in and back on the road! I have never had an issue with something so simple, and was so frustrated with the lack of service and knowledge at Auto Zone. Its a bulb!!! Your fast and friendly service was appreciated more than you know!! I will see you the next time I have an auto part need!! You rock!!! Thank you!!!!!!

  Indigo Wilder
7 years ago
As opposed to Auto Zone, the people at O'Reilly's Auto Parts greeted me as I walked in the door and immediately showed me to the product I needed. They answered my questions and rang up my order quickly. I was only in the store for about five minutes. It was a very pleasant experience especially after coming from AutoZone. Thanks so much!

  Brielle Duncan
6 years ago
Always come here for all our auto part needs. Honest and helpful staff. Competitive pricing on parts and other things. The staff was kind enough to let my daughter use the restroom in emergency as well. Auto zone who?

  Roxy
5 years ago
My favorite auto parts store in town. They usually have most parts in stock. If not, they will either order them for you to have soon or find a store that has it. They match prices of other local auto parts stores. Depending on the time of day you stop in, they may be busy, yet the service is always fast and friendly.

  Steve Lane
6 years ago
This place is a joke. They pretend to have good customer service by bombarding you as soon as you walk in the door. Plus, if you're in a conversation with one of them, another one will invariably interrupt with absolutely no consideration for the customer at all.What really pushed me over the edge was that they allow dogs in their store and let them rome around without a leash. The last time I was there, a large white dog came in with a customer and wandered around the entire store, even behind the counter, and nobody said a word to him.I'm not a dog hater, but they don't belong in a public store where they can pee on the floor or someone can trip. I get the whole "Service Dog" thing, which has been exaggerated and abused, but that wasn't the case here.I'm just one customer, but I will never shop here again. Apparently no one has a problem with this but me.

  Andre Smith
a year ago
More expensive than the competition. If you order parts to be delivered to the store they do not call you when they come in. If you call them to see it the parts came in they put you on hold and ignore you. If you go in to pick up the part they can't find it.