L&A Automotive & Towing

4.3 (75)

  500 E Pearl St, Jackson, MI 49201
  (517) 789-5353
  laautomotiveinc.com
  Claimed

Auto repair shop Auto parts store Towing service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Malachi A
3 months ago
Best Towing company to support and I am so happy to be able to take pictures of their beautiful tow trucks

  RuthAnn Helton
2 months ago
Needed travel trailer towed 38 mi I carry rv rd side service giving me 100 towing miles and $500.00 to cover charges. 96hrs of AAA and towing companies where companies were unable to either tow it or they wanted to charge me on top of the 500. Unbelievable how companies can get away with practically stealing societies financials... shaking my damn head not impressed. Goodluck if you need them.

  JILL Meinka
8 months ago
I had my car towed in because of an issue with power. They had it for 4 days, did multiple testing, several test drives. Unfortunately they couldn't find anything wrong. I say unfortunately because of the issues I was having. But they were accommodating, patient with my many phone calls. And didn't charge me a dime. Highly recommend.

  Steve Rose
9 months ago
Great place to get your car fix honestly. They are not going to try and fix something that is broken. I have taken my work trucks and my personal vehicle there. State forward up front cost. Great to deal with and friendly.

  Hustle Butter
5 months ago
I'm not a huge fan of this place. They honestly don't seem to know what they are doing when it comes to repair and / or diagnosis of vehicles. I'll never go back to this shopService: Steering & suspension repairService: Steering & suspension repair

  Mary
a year ago
I had to get a new transmission and was told by the dealership to take it there. They were very friendly and communicative with updates. The longest thing was getting my warranty company to approve the coverage for my new transmission and they called me as soon as it was approved and ordered the part. I got my vehicle back within 24 hours of the approximate date they said it was finished. I would highly recommend and will continue to go to them in the future.

  Cindy C.
5 months ago
Luke is the best!! Fair, honest, does great work every time.

  K Rowlin
2 years ago
There were several issues with my old Jeep Wrangler. Luke and team were communicative and thorough in diagnosing repairs. I have never had a vehicle repaired so quickly. I believe this team has a great deal of integrity and concern for their clients. L&A will have my business for all vehicle issues in the future - thanks for being an auto repair we can trust!Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Dave Pickett
8 months ago
This place wrote the book on customer service. Up front quotes, Great communication (they call you back), and mechanic work done right!

  Laura Mobley
6 years ago
Luke does a fantastic job on all our vehicles. He is fair and his prices are reasonable. He has taken care of all our cars and has helped us out in a few last minute situations. GREAT SERVICE!!

  John D Hayton
7 years ago
I've been doing business with Luke for four years. His prices are reasonable, his work is good. I always leave there happy and satisfied. He has a lot of repeat business by other customers who also have commented that they would go no where else.

  Angela Hathaway
2 years ago
We use L&A for fleet maintenance and repairs at my company. They are always so quick with their work and haven't had any issues after the service. Happy to do business with them.!

  Cindie Boobyer
a year ago
Very knowledgeable and fair pricing. I can call Luke and he will explain what is going on and any options you have. Been a client for a while and will continue to be.

  Greggorio
7 years ago
I've been dealing with L & A for many years. They have always over delivered on their promises, and undercut the prices.I have never felt cheated, I have never felt misused, I have never felt overchargedYes the place is filthy, but what do you expect, it is a garage; There is oil, fluids, fuel, grease and all other manor of dirty stuff in there. (All needed for the job)Another review said that the place being dirty was a downside, I see it as they do fast work, and have lower prices for the same quality as other shops in town. So the way I see it, they spend more time working on your car, and less time running the vacuum. That being said, my 4 year old daughter runs around there and doesn't get "filthy" Luke has never raised his voice to me, or anyone else that i have seen in there, and if he called you a liar, it is likely because you tried to pull a fast one on them.

  Clark Spangle
3 years ago
Luke and his team are the best.Excellent service and a very professional run business. I believe very strongly about supporting our local businesses. If you're in need of their services be confident that they will get the job done.Services: Exhaust, General repairs & maintenanceServices: Exhaust, General repairs & maintenance

  Paul Alexander
4 years ago
I've been bringing my vehicle's here for years great service and trusting Luke explains to you what needs to be fixed right now and what might be needing service in the near future so a you can budget things I always bring a vehicle to him to check out before I buy. Like I said great service.

  Kelly Jordan
5 years ago
Luke and his staff have always been great. They have taken care of both my GMC and my husband's Ford. Always polite, my car is always completed when they say it will be. Highly recommend them.

  Scott Engemann
4 years ago
I have never had a problem taking my cars here. I've always had great service and honest work and a fair price. Saved big in my timing chain compared to what the dealership was going to charge me.

  Anthony Winnie
4 years ago
I called this company to schedule an appointment to have my vehicle brakes looked at. From the very beginning of the conversation the guy who answered the phone was extremely disrespectful. Not once was he helpful or willing to work out a time I could bring my vehicle in to be diagnosed. He acted as if my business was very important to him so I will take it else where and so should you.

  Erica Rossi
11 years ago
I just moved to Jackson County and brought my car to get serviced here. (big mistake) I have never had such awful and rude service in my life. I don't know how this place is still in business. Luke (the owner) said he "fixed" my car, yet the problem was even worst. He wouldn't refund me, told me he was all booked up and I would have to wait 1 month before I could bring my car back in. He had no respect for myself, consistently raised his voice, called me a liar and and told me "come back in a month even though I fixed your car". Not to mention the place was filthy. L & A is the worst business I have ever been too. NEVER BRING YOUR CAR HERE, YOU WILL REGRET IT!!!!

  Christian Rinna
a year ago
Thanks Guys Quick and Painless!

  donna Howard
7 years ago
We have had every car we have had serviced by l and a and he always is reasonable priced and gets the work done in decent time and they are respectable. i dislike reading all the negativity you are do in ng a great job

  Ryan Agnello
2 years ago
Always get the work done quickly and their prices are very reasonable. Absolutely trust them with our fleet vehicles.

  Blair McNitt
2 years ago
Bought a plow truck from owner.He wasn't helpful nor honest. TruckHad broken frame .and the front end was bad. I asked the reasonWhy he didn't fix.he said it had 3 differentLeaks truck was old didn't have time.

  Anthony Guarnieri
2 years ago
Very professional and great communication! Repair went very smooth and they were very honest with what was needed! Highly recommend these guys!

  Joe Campau
6 years ago
This place is really great! They are expert mechanics, friendly people, and fair merchants. They maintain a fleet of business vehicles for me, and many other vehicles of family and friends. I highly recommend them to repair / maintain your vehicles!

  Tony Boling
2 years ago
Been going here for years. I never feel ripped off and the work is reliable.EDIT: Wow, this was 4 years ago? L&A is still fantastic. Just wanted to reiterate this fact.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Air conditioning, Battery, Oil changeServices: Transmission, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Air conditioning, Battery, Oil change

  Steven Eberhard
6 years ago
I have been using L&A for several years. They have been honest with pricing, and time it's taken for repairs.I have had them take care of 4different vehicles.

  Susan Murdie
4 years ago
I have been going here for 15+ years. Luke and his team fix my van correctly every time! I highly recommend!

  Kevin Timm
2 years ago
Have trusted all of our vehicles to Luke (his son Zack) and his awesome team for years. Fast and reasonable repairs.

  Opening Hours

Monday 7 AM-5:30 PM
Tuesday 7 AM-5:30 PM
Wednesday 7 AM-5:30 PM
Thursday 7 AM-5:30 PM
Friday 7 AM-5:30 PM
Saturday Closed
Sunday Closed

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