K & J Tire and Auto Repair
4.4 (79)
2025 W Parnall Rd, Jackson, MI 49201
(517) 784-2522
kjtire.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Misty Dawn
3 months ago
Pulled in with a flat tire and they were able to get me in after a short wait. The staff were friendly and the cost was reasonable. Great recommendation!!
a muray
5 months ago
You have been taking my 2007 Santa Fe to K & J for the last 5 years and they have taken great care of it. They are honest and do great work.
Sheryl Ford - Stairs
9 months ago
So I have to give this company a great review. They took my car in on the honor system no questions about cost. And got my car running not only fast but wasn't sure what went wrong and sent me on my way. With a fair cost. This is the best service I have ever had in Jackson!Services: General repairs & maintenance, Auto engine diagnostic, Vehicle InspectionServices: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection
Melanie Santana
7 months ago
I rarely give a negative review, but this was a very bad experience. My air conditioning was acting up, it seemed to be either in the fan or the knobs on the dashboard. I saw the sign on the building that said "complete auto service" so I stopped. The guy at the desk hardly looked at me, wouldn't even take his eyes off of the computer.When I told him what i thought the problem was, he said all they could do was charge the A/C, when I told him it didn't need charged and asked him if he could possibly repair it, he said no and dismissed me-even though their ad says they work on A/C- not even looking at me. I had hoped at the very least maybe he could suggest someone else who could possibly help me. It was a very discouraging experience, i won't go back.
Susan Bliss
a month ago
Friendly and fast service. Would definitely recommend.
Betty Olds
a year ago
Stopped to see if they could put a new taillight on my car. They took care of me right away and refused to charge me. I'm so thankful I stopped at this establishment and will continue to take my business there. Thank you so much K&J
Niki Cantrell
a year ago
This is a good shop. Honest, professional, and quick. I really like Rick, the office man. He is polite and helpful. Over the last few years, lots of repairs, always happy with the service.Services: General repairs & maintenance, Auto brake repairServices: General repairs & maintenance, Auto brake repair
Christina Munro
3 years ago
Fantastic service by both Rick and Kevin!! Only did exactly what I asked and didn't try to up sell or talk me into something I didn't need. Very refreshing. Repairs done very well and on time and at very reasonable, competitive pricing.
R Michigander
a year ago
2nd time going here. Very competitive rates compared to everywhere else. Rick is great at customer service and they are a no nonsense get it done now business.
Ray Tor
3 years ago
They are very kind and honest people. I am so glad that I took my vehicle here and will not be taking it anywhere else. I am very impressed with them. You can definitely put your trust in this company.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Joe Enright
3 years ago
K&J has the best customer service. They are professional and courteous. They take care of their customers. They do great work and have fair prices. I wouldn t take my vehicle anywhere else.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
James Ridley
8 years ago
Called the shop just when they opened. Promised to get me in for an alignment and was told to call back around 11 am. Called back and was told they couldn't get me in until monday, after the weekend. I'm leaving town tomorrow. Relied on the positive reviews I had read and didn't expect this type of customer service. Was told that they would give me the number to their other location, so I could call them to see if they could get me in. Why don't you call and get me in. That's true customer service, cleanup your own mistakes. Not a happy camper at all.
Andrew Bordine
12 years ago
I simply cannot say enough about Kevin and the crew at K&J. They are honest, do not over charge or sell you things you don't need and always take care of their customers. They have won my business for life. I recommend them to anyone looking for oil changes, tires, and general vehicle repair work.
Corey Davis
2 years ago
Informative, got the job done quick and price for repair was good. Definitely will take my vehicle back for any future repairs.
Cathy Stewart
2 years ago
Great experience!!! Friendly, informative and the prices are great. They went above and beyond for me and I appreciate their dedication. Keep up the great work
Steve Lane
7 years ago
Ripoff. They wanted to charge me $2000 for a brake job. This included parts that I didn't need.I took my car to Cunningham Auto and it cost less than $189 to make it perfect
John Stefforia
3 years ago
I was stranded out of town and needed a tire asap. They didn't have it in stock but, they were able to install a used tire free of charge to get me to my destination.Great service.
Eric Johnson
5 years ago
Locally owned shop with very friendly staff. Prices are average for around Jackson. If you want to support your home town shops, they are definitely one to check out
Sarah Rounding
2 years ago
We will always take our vehicles here for service. They are super friendly and honest. They always get my vehicle in and out fast.
Dennis Whaley
6 years ago
Ummm yea, came in for tires, left with no brakes! Take your car here and you could die! Literally a bunch of scam artists, a quarter of a half of one star is too much for these guys.I wasn't leaking brakes when I arrived, I had just been to the oil change, curiously both front line sprang a leak while at your shop! Curiously that happened right where the lines meet near the power steering, so it's obvious your heavy handed mechanic "accidentally" dropped his wrench huh? , btw, they quoted me 350.00 to fix the mistake, lol. I had it fixed myself for 150. You quoted me 1200 to fix my power steering, yet I got another quote for 550,You guys give honesty a bad name.Update, you didn't balance my brand new tires
dj sonny
3 years ago
1 person for service and too busy for an emergency. Little babies in a hot car and they wanted me to wait hours just to look at my car!! Sad. I'll never return
Jen Pacunas
3 years ago
Great service! Very upfront with their pricing! Will do business with them in the future.
Luke Peters
5 years ago
I m sure they re ok for tires. I had a poor experience with misdiagnosis of brake problems and filling the coolant system with the wrong kind of coolant. Friendly staff and they communicate well.
Julie Smith
5 years ago
Very informative and had just a wonderful, stress free experience. I simply cannot express how happy I am with the work they did! Thanks K & J!
Dennis Maher
3 years ago
Well it's a fine place... top notch mechanics... my old mechanic retired ..I was up the creek with a TAHOE on the wreckers hook .. wrecker driver said where you want it.. I said dont know he said I tow a bunch to k.& j..its a GOODYEAR DEALER .. TAHOE WAS FIXED NEXT DAY SENCE THEN I HAVE HAD MY OTHER TWO THERE FOR REPAIRES I HAVE BEEN VERY HAPPY . EVEN GOT GREAT DEAL ON 4 TIRES FOR TAHOE 20 INCHERS BEST DEAL ..IN TOWN ... IF YOU NEED MECHANICAL REPAIRES ON YOUR HOT ROD OR CAR TRUCK ANY THING WITH WHEELS GO VISIT GET A QUOTE...ON SOME TIRES IT GOOD TO HAVE GOODYEARS ON YOUR PRIDE & JOY OK ..
Ryan Whitney
7 years ago
One of the best LOCAL business in Jackson. Always great service with no hassle or unnecessary expenses.
Josh Kofflin
2 years ago
Super friendly service. Highly recommended them in Jackson area.
Adam K
3 years ago
Had my tires tightened there, still had issues so I took it to Discount Tire and they told me that 2 of my tires were about to fall off because they weren t put on correctly.
Brenda Gettings
2 years ago
They are amazing. I've gone to them for several years.
Jack Christensen
a year ago
The manager Rick is an honest guy who will tell you what's wrong.