Neuens Auto Sales

4.2 (25)

  1123 S Stephenson Ave, Iron Mountain, MI 49801
  (906) 828-2377
  neuensauto.com
  Claimed

Car dealer

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible parking lot

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Darren Moll
8 months ago
Cameron is incredible! He is a car guy so he knows his stuff and he is honest and up front! We would give Cameron and Neuens Auto Sales a 6 star rating if we could. Thanks for the clean 2014 Honda Odyssey!

  Craig Recla
a year ago
Detailing service is outstanding! The gold package was reasonably priced and the car was spotless when they were done with it. Best detail I've had, and great customer service as well. They even provided a nice loaner car for the day at no extra charge. I will definitely be a repeat customer.

  ryan lamon
7 years ago
My family just bought a nice pre-owned dodge truck from Cameron at Neuens Auto Sales. We couldn't be more satisfied with the sales process, quick negotiations and fair pricing. We had one small issue with the truck and Cameron bent over backwards to make sure we got the issue resolved quickly and made sure that we were happy.I couldn't recommend them enough, for their quick and courteous sales process, and SERVICE after the sale. A lost art in these times.Very Happy Customer!

  Dylan Hood
2 years ago
Bought a 2014 Ford FusionNeeded 700 dollars in work done about a month after.Then I took it to my mechanic to get inspected and then discovered it needed a new transmission.They were willing to buy the car back and return the money I paid for in repairs.I just recommend to have your own mechanic inspect the car to make sure nothing is wrong with it.

  Robert Hoffman
4 years ago
I bought a small pickup from Camron. It was in the dead of winter and I'll admit some of my problems were due to me not crawling under the the truck that time of year or not taking it to a garage so it could be put on a lift. But Camron seemed to be a straight shooter so I felt confident that he would do me right. At that time I was actually looking to purchase two cars. One for my wife and one for me. During one of my visits Camron and I were talking and he was telling me about one of the cars on the lot that wasn't heating up properly. We talked about could be the problem. I didn't think much a out it until later. Anyway I bought a small pickup from him. I had driver it and looked under the hood. All seemed ok. A couple of days later I noticed it wasn't heating up like I thought it should and the transmission wouldn't shift out of high until the truck had been driven about 8 or 9 miles. I checked under the hood and noticed that the radiator wasn't hooked to the upper mounting brackets. The radiator was sitting too low because it was the wrong radiator or the lower brackets were wrong. Then I remembered Camron telling me about the vehicle that wouldn't heat up properly. I emailed Camron but I didn't get a response. I fixed the upper mounts so they would at least hold the radiator. Fast forward to warm weather. A/C doesn't work. Email Camron. No response. Recharge the A/C and if works for a while. Then quits. Now I'm searching for leak. Come to find out since the radiator wasn't mounted properly the tubing in the condenser was rubbing on the frame and it wore a hole on the tubing and refrigerant is leaking. I'm trying to patch it but I'm probably going to have to replace the radiator because the condenser is part of the radiator. I know the saying "buyer be aware". But I feel a little honesty would have gone a long way. It also would have been nice to get a response. Even if it was "I can't help you "I'm retracting what I said about Caneron and his dealership. As soon as he found out I was having problems he contacted me. After some research he found that he had not been receiving my emails. For some reason they were being flagged as spam. I went to his lot today and he set things right. He helped me solve the problems with my truck I had and was a stand up guy. I changed my rating to five stars. Now, knowing what I do, I would definitely buy from him again.

  Kylie Locke
4 years ago
Highly suggest NOT buying a vehicle from here. I bought a 2008 Dodge Avenger for 3800 , put 271 miles on it !!! and alternator is fried along with a major coolant leak issue . sold me it as is not even inspecting the car first . Told me he didn t know had any issues yet there is a brand new battery in it so he knew there was a charging problem .

  Tyler Kwarciany
4 years ago
Cameron took very good care of me and was as straight as it gets! I left there a happy customer.

  Dana Nezworski
4 years ago
Another bad experience. Bought a 2003 Silverado. Was told it was the solenoid, when in reality it was a bad transmission, went out 2weeks later. So, done with them.

  Pam Labine
3 years ago
I was there for the phone repair they have going on the side. What a joy to find a good phone mechanic:). Checked cars on the lot...they were clean and priced appropriately.

  Greg Larson
3 years ago
I had Camron replace the battery in my phone. Great job and quick service.

  luella Besch
a year ago
Cameron was very knowledgeable and pleasant!Solved a lot of my problems!

  Sarah I
5 years ago
Okay experience. Don't trust their office hours. Single dad works and don't count on anyone being there but by appointment.

  Debby Shadd
2 years ago
Good information, salesman was honest and knew his scooters. Will be back to purchase.

  Elizabeth carron
4 years ago
Fast paperwork, can drive some vehicles, loan options available, and great service. Trade ins also possibly I'm not 100 percent sure though.

  John Armitage
2 years ago
Did great job on cell phone.

  Sparky Farwell
4 years ago
Cameron was great!

  Daniel Santillana
3 years ago
Good service, excellent carsBuen servicio, excelentes carros

  Cristian Benitez
3 years ago
Excellent serviceExcelente Servicio

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday 8 AM-3 PM
Sunday Closed

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