Jamestown Automotive, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Deyman
6 days ago
I needed to have my brakes looked at in a short notice. Called on Friday and they said that they would do there best to fit me in on Monday morning. Got vehicle there dropped it off and they was able to get it in and done by early afternoon. Good job done by a very friendly business.

  Nick Walker
2 months ago
always super helpful and communicative plus they do great work and do it fast. been here for every one of my vehicles and i have always been extremely satisfied

  Federico Salazar
2 months ago
Great customer service they do. Very knowledgeable, and open minded with conversations, and options. Good place to bring vehicles you, and your family need help on. Great place to check out.

  tim denhartigh
2 months ago
Jamestown Auto provides quality and prompt service. I appreciate the communication from Sarah (in the office) and the online inspection reports.

  Mitch T
3 years ago
Overall an okay experience, took my car in the have the wheels balanced, then got an email notification asking to approve almost $500 in additional work...granted most of the items were legitimate concerns but things I could do myself (like wanting to charge $181 for a serpentine belt replacement, when the belt costs around $40 at Napa), anyway, got the car back and the wheel shake problem was gone, only $38 for the actual wheel balance, nice! But I also did notice that they use metal scraping tools to remove the old weights causing gouges in my wheel and left all the old weight adhesive on my wheel..sucks knowing they didn t treat my vehicle with the same cautions I would have.

  Sarah Johnson
2 months ago
Would recommend to anyone. They fit me in in a pinch. Sarah keeps you updated on the progress.

  Gail Jordan
a month ago
I love this place! Sarah is amazing and the mechanics are pretty special as well!

  aaron henney
a month ago
Always super nice people when I come in. They are super professional.100% recommend.

  Jonathan Johnson
a month ago
Really friendly. Straight forward and fair. Highly recommend!

  Julie Dickerson
2 months ago
So if you want family , this is the place for you . So welcome home , you are in great hands .

  Felicity Coughlin
a year ago
Great place great people!They let me drop my car off in the morning and pick it back up at the end of the day. They do a good job, and the prices are good. I remember one time my car's dashboard was lit up and I quick called them and asked if they could quick read it and see what was going on. They did that for me (fortunately nothing was wrong), and I am thankful for that!They certainly go above and beyond for their clients, and I can respect that.

  Nancy Bazan
a month ago
Amazing service and was able to fix problems other garage couldn't find.

  Miller Irrigation
a year ago
Great place. Honest, fair with prices, if something changes they will contact you before moving forward. We bring all our vehicles here. Highly recommended!Service: Auto maintenanceService: Auto maintenance

  Tim Postma
a year ago
Excellent experience! The people at Jamestown Automotive are nice, and their inspection report is very useful. Each of your car s systems is color coded for its health. I ll be taking all of my family s cars there.Service: Oil changeService: Oil change

  Kelly Gelder
a year ago
Wonderful service with great communication. Very professional. Sarah made my experience easy and pleasant. I will definitely use Jamestown Auto again!Service: Auto maintenanceService: Auto maintenance

  Matthew Landheer
a year ago
They do some great work. They are honest and up front about their prices. I also love that if your vehicle is gonna take multiple days they let you take a "loaner" vehicle free of charge until its repaired!

  Daniel J. Cleveland
7 months ago
Trustworthy, reasonable pricing, did what they said they would do. Great communication.

  Jesse Jnic N.
3 years ago
This place is a fairly good place to have your car repaired. They are friendly and usually straight forward with pricing - that's one problem here though... It is pricey. It is a quality fix or routine service, but you'll feel it on your pocket book. Sometimes they also take a little longer then they say, but as long as you have full insurance they have loaner vehicles you can use until they are done for the price of just filling the tank. All in all, I would shop around a little, but these guys will do a quality job at a cost.

  Ryan Postma
2 years ago
can't say enough about these fine people. Every time I bring my car in they do a little extra, they always scare up a loaner if I need one, they shift things around if I'm in an emergency situation or something comes up last minute. They have a very valuable year's service deal where you pay a one time fee and get 4 free oil changes (which alone are worth the fee) and a number of other discounts on various car services (a discount on brake repair, different car parts etc.) Please give them your business - they deserve it!Services: Transmission, Electrical repair, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, Brake service & repair, Battery, Oil change

  Chase Jenkins
4 years ago
Quality of work is sub par. Took almost 3 months of bringing my vehicle back and forth for weeks at a time. Thousands of dollars and a headache later I finally got. Communication is only prompt and timely if their trying to get money from you. Wouldn t recommend.

  Bill Leese
a month ago
Jamestown Automotive is a fine place for your auto needs. Sarah at the desk is a Jewel. Friendly, knowledgeable and willing to go the extra mile to serve you. I believe I've found my "Go To" auto repair service. Give them a try!Services: Electrical repair, Auto engine diagnosticServices: Electrical repair, Auto engine diagnostic

  Shawnta Fowler
5 years ago
This shop has been such a major blessing to our family. They have gone far above and beyond for us. Very reasonably price, works done fast and just the most amazing staff!!!!

  Brian Kempf
2 months ago
Friendly and honest service!

  Rachel Brock
4 years ago
Honest, friendly and timely service! Sarah was very nice to work with my schedule to get my car in and they were finished very fast. Thanks Jamestown Automotive!

  Jen Lorenski
6 years ago
Sarah and staff were incredibly helpful in understanding the problem with my Jeep and how to fix it. They took care of things fast, in a very friendly and knowledgeable way. Thanks!!

  Brian Hage
5 years ago
Love this shop! Safety inspection every time one of my vehicles is serviced. Quality repairs! I can t say enough good things about Jamestown automotive.

  Nancy Zwyghuizen
5 years ago
Never had a problem with the service here. Fair prices and good and timely work! Recommend for car maintenance and repair!

  Dedie Talbot
4 years ago
Sarah is fantastic! She went out of her way to help me and I am so grateful. This is the only place we will go!

  Emilio Rivera
4 years ago
Update* awesome mechanic shop, flexible honest shop. Although it was 10 miles further than the other 30 shops, I'd go back, as I have (like 10 times), 10/10 best service and reliable

  Jeff Keefer
6 years ago
Great service, Great people!!! They were able to save me over $700 from previously quoted work.