Hudsonville Transmission Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Micah De Boer
2 months ago
Terrible customer service and quite pricey. Would not ever deal with this company again. The manager is quite rude and is obviously not trying to be helpful or friendly.Edit: I did not lie about how much fluid I installed and it was slipping when I got it back. I called and the guy who answered the phone told me to bring the truck in and when I did I was told the transmission was junk and the fluid smelled burnt and that couldn't be because it was low. This was the employee's words not mine. I was told you were going to take the trans out and see what the problem was. I never heard anything for almost a week. I ended up calling and was told that it was just low on fluid and somehow that just ended up fixing all my issues. That didn't line up with what I was previously told by a different employee from this place. My response is Nick is not someone who you would want to do business with.

  Matthew Snider
2 months ago
I was fine with the labor costs, but charging $1000 for $350 worth of parts at autozone on top of the $500 labor was taking advantage of someone that just needed a running car to get to work. Cannot recommend people that are willing to rob their customers.

  Neal Parker
4 months ago
Have taken my car here for work many times over the years. The team is always helpful, do a great job, and stand behind their work. I've even purchased a couple vehicles from Hudsonville Transmission, and they are a great value for what you're getting.

  Lia DeVries
2 months ago
I had problems with gear shifting and had to tow my vehicle to my usual auto body mechanic. After waiting a few days for an answer, it turned out my transfer case needed replacing and unfortunately the shop did not do transmission work. Fortunately, they referred me to Hudsonville Transmission with a glowing review and they guys there do not disappoint! I had my vehicle towed there on a Friday evening and got a call the following Monday confirming the problem was my transfer case. I was told my vehicle would be done at the end of the week, but the very next day I got a call saying it was ready to be picked up. I m very grateful for the excellent customer service, knowledge, and communication Hudsonville Transmission gave me. My bill was also extremely fair and reasonable. Can t thank you guys enough!

  Thomas Holmes
2 months ago
Vehicle computer says transmission fluid is low and/or worn. Ancillary work on rear wheel sensor possible. Appt to see Nick next week. Will update Post afterward.Praying reviews complaining of parts markups can be dispelled, as well as worry I'm not sold a larger job on wheel sensor issue if unnecessary.I was asked to supply BMW fluid for a different vehicle @ a different shop not long ago. Nick didn't mention the need for me to do so here, but prices are easily compared via Amazon.Given their expertise as a transmission shop I'm looking forward to fast & thorough work from a specialist!

  Kalista Neely (Kalista)
6 months ago
I had a transmission issue and went there and asked them to diagnose what the issue was and he took apart my transmission diagnosed it and put it back together and I asked how much it will cost and he said nothing and that he didn t actually do anything to my car so I shouldn t have to pay!! He is very nice and puts customer back in service. Another dealership was trying to get me to pay $600. 5* would recommendService: Transmission

  MIKE HERRERA
5 months ago
So in no way am I dissatisfied with the way my truck is driving after the rebuild they did on my transmission (which they had my car for almost 3 weeks) I'm writing this review to make people aware of the lack of customer service and lack of accountability I experienced while I received my truck back with issues I didn't have before. So after about 2 weeks my truck threw a low oil level alert so I topped it off and just blew it off as burnt oil it was low about a quart but after the second time it came back on (about 2 weeks later) I called hudsonville and asked if they could look at it. As they were the last to work on the vehicle maybe something was left loose or just a honest mistake was made during re-installation of my trans. About 3 days later I get a call saying my rear main seal is leaking which mind you is the seal where the crankshaft in back of the motor meets the transmission (which wasn't leaking before but is leaking now after my transmission was removed and rebuilt) and is gonna cost me an additional "$900 dollars" he said on top of the $4000 I just paid them for the rebuild. When ask why I'm being charged because I do have warranty (2yrs they say) his direct quote was "it's not covered because it's not part of the transmission" my response was "well it wasnt leaking before you guys pulled my trans so could have it been damaged during installation" and "if it was leaking before why wouldnt you guys atleast suggest I get it replaced while you have my trans out and it's accessible" all I got was well it isn't covered and we can do it for $900 which I honestly didn't have at the moment and if they weren't gonna atleast be reasonable about this I can only imagine if I have to bring it in for warranty work. At the end of the day I end up just picking up my truck and now I'm searching for another mechanic to help me fix the damage. So just be mindful that if you deal with this business just be on your toes and 2 steps ahead im hoping my trans lasts the rest of my trucks life because im honestly not looking forward to trying to get them to honor the warranty so hopefully you guys read this in time and just shop around before taking your vehicle here and if you know of any straight up and honest mechanics please let me know I will do the same. Good Luck and have a great dayService: Transmission

  Kevin Kowal
5 months ago
Brought our 2011 Suburban in for a rear main seal oil leak & they found even more oil leaks & fixed them. Although they forgot to check the air condtioningBut overall these guys are good with competitive pricing & quick turnaround.Brought my great niece's 2011 Regal in. Other mechanic said rear main seal leaked. Front crank seal leaked & rockerarm cover leaked. But the other mechanic was going on vacation& wouldn't be able to get to it for a few weeks maybe more.The guys at Hudsonville Transmission knew exactly what was causing the issue a hole that drained oil from the upper part of the engine to the lower part was designed to small & got Carboned up creating to much pressure in the engine. They enlarged the hole, replaced the front crank seal & rocker arm cover gasket & told me since they relieved the over pressure situation the rear main seal no longer leaked saving me big bucks that I used to fave a fuel pump seal fixed. Highly recommend these guys. They're my go to mechanics form here on. Oh & they confirmed the car did have l new timing chains in it & they checked the antifreeze condition since it was so close to the winter coming. These guys are A1

  Ronnie Snoke
9 months ago
Nick worked hard to repair our Nissan. He put in a lot of time and went out of his way to make the repair excellent. This business operates like no other business we have experienced in years. Integrity, time, and honesty was high quality and we re grateful that because of the hard work, we can continue driving our vehicle . Thank you Nick and may Hudsonville Transmission have many years of continued success.Service: Transmission

  Nate Sheler
4 months ago
Great place to get your transmission fixedI had 2 done and was happy with their work.

  Adam Wilson
3 months ago
Quality fast service. Good pricing, will look to them for repairs from now on. Great business.

  Jerry Glover
9 months ago
Had my trans rebuilt there went through Nick. Trans is 100 times worse than when they rebuilt it, took it back they opened it up and said they could not see anything to cause the excessively loud noise. So I put it back in and drove it down and took the builder(Ben) for a ride he agreed there was something wrong, I asked him to get with Nick and let me know what they were going do? I haven't heard anything in a couple weeks so I'm trying to purchase another trans from another shop and would like Nick to do the right thing and offer me my money back.

  Doug tuka
a year ago
I recently had my car serviced by Hudsonville Transmission, and they did an exceptional job. Nick, the mechanic who worked with me, was professional, knowledgeable, and courteous. He went above and beyond my expectations, and fixed my car quickly, as well as at a very reasonable price. I would highly recommend Hudsonville Transmission to anyone in need of quality and reliable automotive services!

  dan westveer
10 months ago
Nick, maybe it would be in the your best interest if you learned to delegate a little bit more. 5* All the way, regardless! Can't say enough good things. Wonderful experience. Over & above what we expected!Service: TransmissionService: Transmission

  Levi Houtman
2 years ago
Bought a 2020 escape from them and it was by far the absolute best experience I ve ever had buying a car. Everyone working at the time was very knowledgeable, extremely helpful and unbelievably polite. Granted my experience was only a few hours, the entire time I felt valued and made me want to come back if I was in the need for another car. I know for the future any repairs/maintenance needed for my car I ll be going straight back here! 10/10

  Jonathan Lucas
a year ago
I have not done any business with Holland Transmission, but I did run out of gas in front of their shop. I walked in just to ask about borrowing a gas can. They were happy to help. The owner himself drove me to a gas station and even paid for the gas himself, unprompted! I will certainly be coming here for any work I need in the future!

  Scott Tenelshof
a year ago
My son's car blew a transmission line on Sunday and dumped almost all the fluid. Towed the car to the shop, called Nick Monday morning and he had him back on the road. We were afraid that we would have needed a whole new transmission and Nick was able to get that car back on the road within 24hrs without having to replace transmission!Honesty and integrity at its finest!!! Thank you Nick!Service: Transmission

  michelle hilderbrandt
2 years ago
I just picked up my vehicle today. Very polite and professional. Decent price and it was done when they said it would be and it also came with a very good warranty!! They will now be my go to place for transmission work!!I wanted to update my review to let others know my vehicle is running like it never had an issue! I would highly recommend them!!

  Ashley Daugherty
a year ago
If I could give 0 stars I would. Rude, unprofessional, will give you the run around for months. Manager Nick will hang up on you when trying to get the status of your vehicle. Will never go back to this place & definitely won t send anyone there! Go anywhere else!!Service: TransmissionService: Transmission

  Steve Dobb
8 months ago
Putting the customer back into service!Rating speaks for itself, Nicks company delivers integrity and transparency, very, very refreshing experience.Service: TransmissionService: Transmission

  Rick VB
2 years ago
I haven't had work done there yet, but super nice folks, clean, nice place. He took a drive with me to give me an idea of what's going wrong with with my vehicle and gave me a spitball quote which seemed more than reasonable. I'll probably need their service soon, so if anything changes, I'll update my review.

  Camden HVR
3 years ago
I had my Malibu s transmission rebuilt here. Took awhile, but I d rather wait and have them do a really good job, than rush. Had this done a year ago, and my car still shifts great with no issues. This is the second car we ve taken here, and it s a great experience each time.Service: TransmissionService: Transmission

  Sabrina Smith
2 years ago
DO NOT bring your vehicle here! We dropped our truck off here with no engine problems to get the transmission rebuilt and when we picked it up the check engine light is now flashing and we couldn t even drive it home! Called after dropping the vehicle back off and the person who answered the phone (Nic) just laughed and tried to blame us! I will be pressing charges of destruction of property and I will be suing to get my $2900 back! I will also be contacting 13 on your side to make sure Nic can t take advantage of anyone else!Service: Transmission

  Mega Byte (Fishing)
9 years ago
I just purchased a rebuilt 2013 Ford Fusion from them. Part of the final paperwork is signing a document saying the vehicle is being sold "as is" with no warranty. But Nick stated they will stand behind the car and bring it back if we have any troubles. Well, on the way home a warning light came on. It was something about the power steering system. Nick said to bring the car back and if we can't do that, he'll send a driver up to get it. We were able to bring the car back and Nick gave us a free loaner car. He ordered a new part to fix the issue and had the car fixed that day. During this process he noticed the tire alignment seemed a bit off so he had that taken car of also. All of this was done at no charge to us. When looking up the power steering warning message online, some of the folks who got it said it was a $1400 repair so it was great this was done at no charge. Additionally, they sent a driver to my house (we live about an hour away from Hudsonville) to drop off the repaired Fusion with a full gas tank and pick up the car they let us borrow. If you ever wonder what standing behind what you sell looks like, this is it. They went out of their way to make this right and make sure we were taken car of.

  Bryce Ziehl
7 years ago
These guys really care about doing a great job and taking care of the customer! I run a food truck so down time costs me money. They took care of my truck as quick as possible for a great price. Nick and his staff could not be nicer! Thanks!

  Jason
2 years ago
Dropped off my 97 Trans Am for a transmission mount replacement at 7am then headed to work. They fixed that and notified me that my pinion seals were leaking, so they fixed that for me as well. Still picked my car up at 4pm the same day to head home.Fair, friendly and fast. I will come back if I ever need anything else done on my vehicles.Service: Transmission

  M.C. Immink
2 years ago
Hudsonville Transmisson is a fantastic family owned shop. They figure out the root of the problem instead of just throwing parts at the vehicle. They do honest, quality work for a fair price. Hudsonville Transmission is a great shop for everyone.

  Abbey Licari
6 years ago
Great place to work with! Very kind on the phone, at check in when dropping my Jeep off and kept me informed. Also Harold Ziegler was going to charge me $6,000.00 to fix my Jeep transmission and here they said $2,000.00. I will use this company from here on out. Went above and beyond.

  John Donnelly
4 months ago
Very professional right off the bat from phone call to first face to face meeting.

  J P
3 years ago
The gentlemen here were able to quickly diagnose what was wrong with my transmission when we desperately needed that vehicle for a cross country trip that was imminent. They then had my vehicle in the shop that day and were able to rebuild it faster than I ever expected was possible. I highly recommend Hudsonville Transmission.