Frontline Towing & Recovery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamie Chesney
5 months ago
Bud buckwalter was our driver, very friendly, fastest response we have ever had using a tow truck. Not to mention the professionalism. Very satisfied and will be referring to friends and family. Thank you again!Service: Car towingService: Car towing

  Diana
3 months ago
Thank you so much for coming to our rescue on 131. Very fast response time less than 15 min after placing the request to State Farm the Frontline tow company was there. The driver was very very nice and professional. Highly Recommend these people for your towing needs.

  Bob Allan
3 months ago
They were quick to my house and unlocked my car in a matter of minutes. The person who did this (sorry didn't catch his name) was very friendly and in good humor. And the cost was perfect.

  Ally Wheeler
4 months ago
Bud from Frontline towing was amazing picked my jeep up almost immediately and super affordable. Will definitely contact him for any future needs! And recommend Frontline to anyone in need.

  Nickie Willett
2 months ago
So IMPRESSED with all the guys who helped save the day for me and my kids. So thankful and I know you guys went out of your way.You all are highly recommended and I hope my kids grow to be great people like you all!

  Mrs. MudPuddle
10 months ago
I'd give a million stars if I could!! My husband and I broke down late at night, Sunday, of Memorial Day Weekend and over 2 hrs away from home. I had already called 4 other companies and got nothing but excuses. (Too far and too late at night).When I called Frontline, Brett answered on the first ring and didn't hesitate to say "No problem, I can do it!" He then explained that he was in the middle of another tow call, but he'd send us another driver to at least get us off the side of the road and to their shop to wait for him more comfortably.That driver arrived within 10 min and was very friendly, polite and professional. I feel bad that I didn't catch his name, but I did get to love on his German Shepard when we got to the shop, and her name is Aries.Brett arrived soon after, got our truck loaded up and in no time we were All headed North. He was also very friendly and polite. Extremely down to Earth and easy to talk to. The 3 of us chatted away like we'd known eachother forever the entire 2 and 1/2 hrs. There was never any awkward silence and he never made us feel like we were inconveniencing him by making him drive 5 hrs in the middle of the night on a holiday weekend. (Not even when I asked him to stop at a gas station so I could pee! LoL)I can't say enough good things about him!! He's an incredibly Smart kid with a great head on his shoulders. My husband and I were both extremely impressed by him. He went above and beyond to help us out and we felt the price was very fair as well.We hope to never need his assistance again, but if Frontline ever expands to Northern MI, they will be our First call!!Services: Car towing, Long distance hauling

  Lisa TenBrink
2 months ago
Huge shout out to this team! Trent, Brandon, and Bud- thank you for everything- your kind words, patience with me (blubbering mess, lol), and for going out of your way to bring me home! Highly recommend if you are ever in need of towing or recovery services.

  Daniel Fleeger
10 months ago
The driver Brett was very professional, friendly, and honest. He arrived promptly and before estimated time. Safely secured my vehicle. I was obviously having a bad day. Having to contact a tow truck. Dealing with Frontline made my day better. I tried to give him a tip, he wouldn't accept it.Service: Car towingService: Car towing

  Ross Helmer
9 months ago
My truck died on the side of 131 and the tow truck showed up in 15 minutes. The driver was very kind and professional. He loaded my truck up quickly and securely and then gave us a ride to the nearest gas station to get us out of the rain. It was much appreciated!Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling

  Ashley Nielsen
9 months ago
I gave our spare car to a friend of our daughters and on her way home the water pump blew. We called Frontline and they were so nice! Brett came to Newcosta within 20minutes of me calling. I will absolutely be saving their number in my phone!

  george benham
a month ago
They got to me inside of 10 minutes and charged me 82. Scoobs wanted 150

  David Keyser
10 months ago
Brett and Denver rescued us from the side of the expressway. Both were very professional and helped us find a tire center that got us back on the road in under 1 hour. I highly recommend their service!Service: Car towingService: Car towing

  Mrs. Nicole Wyatt
6 months ago
They have been awesome every time I have called. Very reasonable prices and very nice and professional employees. Steve and Brandon are amazing.

  Trent Overla
a year ago
My truck was far out in a field with broken steering. He coulda easily refused the tow but driver Brett did what he could asap. He got my truck out and loaded very respectfully and fast! Would recommend them every time, also very fair priced!Service: Special vehicle towingService: Special vehicle towing

  Clay Trowbridge
10 months ago
I'm not as long winded as my wife, but both guys we dealt with were great. Top notch customer service and fair pricing. Would use them again in a heartbeat.Thanks again Brett!Service: Long distance haulingService: Long distance hauling

  Enirroc Hemera
2 months ago
Wonderful service fast, helpful and very professional! Highly recommended! Thanks for all your help!!

  Andrea Lutz
a year ago
These guys are great. Super friendly. Brett went above and beyond to help me with a simple repair rather than towing me all the way to Grand Rapids. I was so happy to get back on the road and am super grateful to these guys for the extra help.Service: Car towingService: Car towing

  Julie Chilcote
a year ago
We had unbelievable amazing service! Brandon not only towed our truck, he stored our boat we were hauling just because he could help! He also drove us 30 minutes away to a hotel, as we are not from the area! Definitely a 5 star business man that goes above and beyond! Highly recommended! Thank you again Brandon! Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  Richard Brand
a year ago
Driver was incredibly unprofessional. When we inspected the vehicle to make sure when he jay hook the axle he didn't crush the brake lines and asked why it looked like the vehicle had moved on the bed he became immediately aggressive and combative. When he was told to lower his voice when speaking to my girlfriend he threatened to take her vehicle and refused to drop the vehicle unless the police told him to drop it. Another e they finployee showed up didn't not speak to us they finished dropping our vehicle and left.

  Jacob Price
2 months ago
Great work quick and professional definitely recommend

  McG Frog
6 months ago
They were very helpful - really appreciate their kindness in a world of unkind!!!

  Zach Morris
8 months ago
Came to our aid quickly on a weekend and did an efficient job at getting our camper tire replaced with our spare and got us back on the road.

  Paula Dawn
a year ago
Responded on a holiday evening when it was difficult to find a tow, professional friendly driver, towed as expected.

  Samuel Campbell
2 years ago
Guy showed up fast and was good at what he does. Good pricing. Was nice and personable. Best experience you can have seeing you need your car towed. I recommend!!!

  Michael Christy
2 years ago
Frontline Towing has amazing customer service. They went above and beyond on my service call. I cannot recommend them highly enough. This is an incredibly professional and trustworthy towing service. Thank you.Service: Car towingService: Car towing

  David Nemeth
3 months ago
Place has terrible customer service. I d never use them.

  Margaret Thurston
7 months ago
Here quickly ,did a good job of changing tire very nice man

  Steven Gager
3 years ago
Perfect Service! They arrived fast, were very friendly and professional, and were able to get a 30,000lbs truck out of a foot deep of sand. Thank you all!

  Kim Karwowski
a year ago
Breakdowns are awful but thankful for fast and prompt service from knowledgeable staff! Thank you so much for helping us late night on a Sunday!Service: Car towingService: Car towing

  Brian Barrett
7 months ago
Fast and friendly service