Frankie D's Auto & Truck Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve M.
a month ago
This is a great mechanic shop that you can TRUST in my opinion. Which is also the best quality in a mechanic if you ask me; so you're not charged for unnecessary repairs. Devlin, the owner is well experienced and took the time to explain multiple options of what could be wrong with my car before the repair. In the end they charged me less than their estimate because it didn't take as long as they thought. To me that proves they are trustworthy. I'd highly recommend Frankie D's and I will return when the need arises.

  M Z
4 weeks ago
Devlin was great. I had an issue with an oil leak. He examined the vehicle and upon further inspection noticed that there was more than one issue. He explained everything that was wrong with the vehicle. He took the time to find me the most affordable parts that were good quality. Issues were fixed. Great staff. Great place. Will be returning for any future repairs. Thanks again.

  Caleb Wood
4 months ago
I took my 77 big block van in for a job that most mechanics in town would blanch at. They were enthusiastic about working on it and did a spectacular job. They went above and beyond, cleaning mating surfaces and even gave my oil pan a new ford blue coating. They didn t even tell me they did those things, I just saw it after I got the thing home! Very fair on the price for the job- they gave me a break on it since I d already done a chunk of the work. Highly recommend this shop.

  dillin dellechiaie
4 months ago
Never had such great service at an automotive shop like I have at this one and you can t beat the level of trust with your vehicle. I highly recommend Frankie D s. I always leave knowing it s money well spent.

  AMS Traveler
11 months ago
I will never bring my vehicle back here again . Everyone was friendly enough but it became clear after multiple visits they were not closely reviewing the problems. Took my truck in for a rattle that would not go away. Test drove with Frank so he could hear it. I did every repair suggested including new brakes, timing chain, etc. I was told that it was NOT a loose heat shield after I specifically asked them to check that. I was told they test drove my vehicle yet no gas or mileage had changed when I picked it up. I spent thousands in repairs only for the issue to persist. Then a friend found the issue in my driveway in a matter of 5 mins. A loose, rusted heat shield. Frankie D mechanics left rags and a tool under my hood. Such a disappointing experience. I told the shop manager Eric what had happened and he offered no explanation. I told them I would not be back and the reply I got was ok . Not a very reliable shop despite recommendations. Pics of the heat shield my friend found and pulled out days after having my truck in at Frankie D s. He also found a broken part that was so obvious yet no one at the shop brought to my attention.Service: General repairs & maintenance

  Nathan DuPhene
6 months ago
Great prices. You need to schedule in advance though. My brakes kept going out so I asked them if they could use higher quality parts. It was only a few dollars more and now my brakes are much more sturdy.

  Debra Wyman
4 months ago
My second time there. They are wonderful. If I had any questions they were answered by the owner Devlin and everyone was pleasant. Will defiantly go back.

  Justin Vrooman
a month ago
I was a new customer and they treated me really well and got my car back to me quickly despite some hiccups in the process. I will be returning and I will be recommending this shop to others.

  Reina Dellechiaie
4 months ago
Thanks again guys for all your help!Everyone was so sweet and helpful there I m not mechanical inclined naturally lol regardless they made me feel welcomed and taken care of. And even followed up afterwards to see if everything was still going well. This is my one stop shop from now on so I Think everyone should give them a try themselves too!

  Carole Anthony
2 weeks ago
Best mechanics around snd best customer service! Appreciate them so muchService: General repairs & maintenanceService: General repairs & maintenance

  Ankit gautam
3 months ago
EDIT: No longer the same as it is used to. It is both unfortunate and sad for me to change my review. (1) I got to know that the struts I got replaced here are of not good quality after inspection from a different mechanic as I was facing issues with the driving and handling of my car. (2) Had to get engine tune-up AGAIN somewhere else of course after just 30000 miles as they put cheap spark plugs. (3) Now brake job failed after 10 months. I feel quite embarrassed that I've previously recommended this shop to numerous people without realizing the situation I might have unintentionally put them in. Besides, THEY DO INFLATE THE PRICE OF CHEAP POSSIBLY AFTERMARKET PARTS.They are THE BEST people in town. In my experience, you will get no match to their honesty, knowledge, service and friendliness around here. For a simple oil change at any one of those Firestone, Tuffy's, etc it would easily cost you 1.5 times more (despite their "promotional offers") compared to what you pay at Frankie's. They are a little expensive but its for sure that you will pay more at any other shop in some way or the other for the same job. Frankie's have expert mechanics providing you with best service, and in rare case if the service is not at par they do provide a one year or 12000 miles guarantee with every the repair/parts service. After every service, Frank comes and talks to you and assures you about the service which is cherry on top. One more thing, they don't inflate the parts prices, which is very common in auto shops around here.

  Linda Johnson
2 weeks ago
Very nice and efficient. Cheapest in the area. I was very satisfied with the results. They certainly know what they are doing.

  Jaime Cole
a year ago
I just had to leave a review for Frankie D s. No one wants their check engine light to come on but mine did and they were there to help me with out trying to say it needed 10 things done to it. The guys that helped me this week were, the new owner Devlin, Brandon and Scott. I have never been treated so well at a shop before. Plus if you pay in cash you get a discount! I m happy to find a place close to me that I can trust!Services: General repairs & maintenance, Vehicle Inspection

  Crystal Parenti
9 months ago
I was in a pinch having to find a quick repair before a long distance move and Frankie's went out of the way to fit me in and quickly address the issue. I was impressed with their professionalism and genuine decency. I would not hesitate to return!

  Raquell Mecher
a year ago
This was the best experience I have ever had at a shop like this. Devlin was so wonderful. I had dropped my car off at another place for a repair from the manufacturer due to a part needing to be replaced. They inspected the car and said I also needed 3000 dollars worth of repairs. I felt it was incorrect because the car was working just fine. I also havent had this car very long. My husband said I needed to go to Frankie Ds. I called and told them what was going on and took it in. After they started the repairs they said part of the repairs were not needed. Then I was told what the other place found was normal and I did not need to worry about it as my car doesn't have enough miles on it to worry about the normal wear and tear. They saved me over 2700 dollars. Thank you so much for everything. I will do my business here from now on.

  Craig voss
9 months ago
My family and I have used Frankies as long as theyve been open.. it was the best place to go. Once the new owner came in, things have changed. Diagnostic fees no longer get waived if you do repairs through them. I was in for getting a diagnostic on my vehicle, and when i got the quote. It was outragously high. I then asked them to itemize cost and they told me numbers off the cuff rather then a paper quote... those off the cuff numbers didnt add up. I asked for only 1 thing to be done and once the part came in the price went up 500 dollars from the original quote. The honesty and integrity seems to have left with Frankie. I knew i could trust him and I'm very sad to write this review. Not sure whats happening but my family and friends will all be warned to stay away.Service: General repairs & maintenance

  Susan G
a year ago
I have nothing but positive things to say about this business! The new owner , Devlin, is incredibly honest and reliable ! He repaired my daughter s car and was very upfront.Reasonable rates and he went above and beyond! Highly recommend!Services: Engine repair, Battery

  Kristina Brown
7 months ago
Have had work done on my car multiple times. Great service, prices and quick turnaround time! Will take my car there for all future needs!

  Jen K
2 years ago
They are always so honest and trustworthy! I took my car into a different shop that was a bit shady and didn't want to get any work done with them. I'm so glad I was able to get an appointment at Frankie D's! Frankie went over the options for my car carefully, making sure I understood the repairs and cost before starting the work. He also gave me tips for how to maintain my car going forward. I would recommend anyone to take their car into Frankie D's for repair!Services: Steering & suspension repair, General repairs & maintenance

  Jalanie Stovall
a year ago
Been here a few times and they have treated me and my car so well! Communicated with me about everything and they get things done so quickly for a fair price. I'll be a returning customer as long as I live in the Lansing area!

  Amber taylor
7 months ago
Great customer service, great turn around time they said they would get to my vehicle later in the week and it was done the same day. Highly recommend and reasonable prices.

  Dave A
2 years ago
Very friendly and helpful. I will be setting up an appointment for them to repair my vehicle. I also need transmission work done first and Frankie D'S recommended another shop. Eric scanned my vehicle and informed me of its woes. He was polite and professional.

  Herbert Jeffries
4 years ago
My Dad and I came there last summer and the service was outstanding,,,,We had to come back to have the same part replaced and he did not charge us for it,,,, WoW I have never had such great customer care.... I recommend if need ur car fixed GO ONLY 2 FRANKIE D's he will hook U up.

  Meegan M Winters
3 years ago
Awesome experience! Took my car in for an alignment (first time customer). First..the price was GREAT! Second....after job was finished Frankie took the time to drive my car around to help with an unrelated issue-was so kind and professional. Will 100% be using Frankie D s for all future car work!!Service: Wheel alignmentService: Wheel alignment

  Sarah Jones
3 years ago
If you are looking for a trustworthy place to fix your vehicles, Frankie D's is the place. My engine basicly blew up on my Equinox. He was so kind and said he couldn't charge me since I was going to have to buy a new vehicle. We always take our cars to him. Once my son took a car there and they told him there was nothing wrong with it. Had my son gone to someone else they could have lied and my son would have never known the difference. Very thankful for their honesty. Frankie D's is the best. Hands down!

  Merijn van den Bosch
11 months ago
My appointment was not written down by the person on the phone so my arrival was out of the blue but they fit me in anyways. This seems a mechanic that does not want to upsell you a bunch of stuff, but just does what is necessary for a fair price!

  Nicholas Acevedo
4 years ago
Frankie was very kind and personable to me and my wife with our cars from down south. We originally came to get our coolants changed but he said it was not needed, he noticed other issues such as my engine mount and brakes which he did a stellar job on. Great service, honest work.

  Patricia King
3 years ago
This is a wonderful auto mechanic! My family has used them for at least 5 years now. We used to live just up the road from them and even after moving half an hour away still drive back to them for any car service that we need. We had tried a different shop by our new home after moving and the other shop tried to charge us more than 1k more than is necessary. We took the car back to Frankie and he fixed the problem without the extreme extra cost. Frankie D's is honest, trustworthy, and does a phenomenal job.

  keschia pickering
a year ago
Doesnt even deserve one star with how rude they were especially when we pointed out that they trashed my transmission while doing a real main seal. They blamed us even though i was only able to drive 0.7 miles down the road after picking up my car. The mechanics practically told us to "F" off cause they wanted to enjoy their weekend, then the owner made us pay half the tow fee since we drove off the lot although they messed up my car.

  Laura Harris
5 years ago
I can't say enough about how wonderful and easy dealing with Frankie has been!! We are from IL and had a major breakdown with our car while visiting our daughter there in Holt. He was extremely helpful and considerate. He worked with us and our insurance company and really went above and beyond in service to accommodate our needs. We really had no idea where to take our car, since we were from out of state, and Frankie made us feel confident and safe in our choice with his one-on-one communication. I would highly recommend Frankie D's to anyone in or out of the area!