AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Phillip Gill
2 months ago
Even though I had to go to two separate AutoZones. It was so worth it. I got the right parts for my friend's Saturn Astra(never seen on till now). At a Fair price. Thank you guys!!!

  Ali Alghazali
2 months ago
horrible experience. Lady at the counter is NOT funny at all. Bad customer service, plus not a single one of them knows how to dress. Spent 200$ for the worst mechanical experience of my life. Never coming back.

  Caleb LeFevre
a day ago
Helped me install a new battery in my old truck on a rainy day. Great team, thank you!

  M Khan
6 months ago
Worst experience ever. I go this store always and I never had any bad experience. But today there was a young boy at the counter who needs proper training and should educate himself how behave with customers. He has no shame but very arrogant attitude. I just really feel bad for his parents. He just proved where he is from and what is his family background

  Anita Martinez
2 months ago
Had to get some part for a car, can't remember who helped us but there was a really cool, happy worker in their that made our day. Despite having to come in for a not so good reason.

  Mohamed A
2 months ago
Horrrible experience went to chang my battery and none kd the workers would come out and help me because it was to cold workers were rude and unprofessional they also do not have no car experience worker was pointing at my filter and saying its my battery

  Md. Sabbir Ahmed
2 months ago
Great place. Parris was such a nice man. He helped me all the way through.

  Jeff Ronning
4 months ago
Aisha was great at checking my codes so quickly and making a nice printout of the stuff we need to fix it

  F. Ahmed
2 months ago
Very slow service, they don t care customers. Attention authority

  Mrwan Alj
2 months ago
Horrible customer service, would recommend you to make the extra drive outside of Hamtramck.

  Lexus Parish
3 months ago
Went to the store at 8:23pm which doesn t close till 9:00pm and you have the doors locked.CRAZY

  Abdur Rahamn
9 months ago
Great service the workers are very fire fly and helpful. The employee had helped me find my correct fuse for my vehicle and took a lot of his time to help me. I beleive his Tag said Murad A. Ask for him if you need help.

  Yahman Free Man
10 months ago
DON'T CALL!! I'm on the phone RIGHT NOW while writing this review. I've been on hold for 15 minutes. I'm about to hang up cause I feel very disrespected!! At least check back to see if all is well or apologize! C'mon Auto Zone!! You can do better than this.RIDICULOUS!!

  seektheface
2 years ago
I wanted to give my service today 5 stars, but usually it is 3 star service at this location. Kristian helped me today and was very kind and courteous. He went the extra step and I felt appreciated as a customer. When I called yesterday about the part I came in for, the service agent was rude and I felt like going somewhere else because of it. My son convinced me to just go to this location so I didn't have to go far. I was happy that I listened. Thanks Kristian!

  Ebony Dawson
11 months ago
This is the ONLY AutoZone that I come too.The service is always good, staff are friendly and very helpful. Big Shout Out to Walter, Titus and Jennita for all their help today... Truly appreciated.

  Arnab Rahman
a year ago
One of the best customer service ever from Thamika. shes the lady at the cashier, she helped me out greatly today. I was going through a tough day and she put a huge smile on my face. Thank you I ll definitely come back, if yall need anything goto Thamika.

  Us Us69
9 months ago
Really horrible customer service. Ive been a customer since 2014 and i get all my car parts from here. The employees there just seem like they do not want to work and so sluggish.

  spawnguy83
5 months ago
Lots of people working very busy the wole time.

  Omar Dahbali
4 years ago
Customer service isn't the best. I'm giving them three stars mainly because of an employee there who's name is Wendy. She goes out of her way to help with anything that you need. She is the best there and another older gentleman which I forgot his name. The rest of the staff seem disinterested in servicing you and at times can make you feel as if they are doing you a favor by doing what they are paid to do.

  Sarina Tuggle
4 months ago
Awesome customer service at this location!

  Steph Shantai
a year ago
I received amazing customer service from this location. I even got helped by the manager when I had an emergency tire blowout situation. I definitely recommend this location.

  awad aka
2 years ago
Not gonna lie , I loved this place & its customer service. The new lady management is not a professional business person. She likes to push people to limit with her corny jokes . Wants to be in the spot light loudest person in room. She belongs in podcast or radio station . Not In automotive store . Kinda disappointed . Let her get her shine somewhere else .

  Zayd Alkhadashi
3 years ago
Very unprofessional Service. I don't think the staff are trained enough to handle customers. I was put on the phone hold for a longtime and they never got back to me, when I called back they refused to help me and put me on another hold. When I went to the store I waited in line for a long time because of only one person working on the counter to cash people out while the others were just wandering around.I decided to leave and take my business else where.(A commercial account).

  Issei A
a year ago
There is a guy named Hafiz he is a great helper he helped me put my battery on while it was raining heavily every time I go to the autozone in Hamtramck I always ask him for help

  Joe Hudson
8 months ago
They were super friendly and got me the right parts

  Kamrul Hassan
5 years ago
This place is good sometimes but AWFUL at other times. Sometimes you can walk in there, get what you want and get out in 5 minute. Other times, it will take 15 minutes to 30 minutes to get one item. They are usually not busy either, it just takes them this long to give 1 customer what they need. They also never have things in stock which is another problem.

  Bryan Jones
4 years ago
Light keeps coming on. Customer service provided a detailed list of what needed to be done (as well as what did not been to be done). Also provided an idea of what could be going won't with another component. I found them most helpful, friendly and willing to assist, even without a sale. I will return here to buy parts

  Hassiem Jackson
6 years ago
I walked up to the service counter and waited to be addressed--that is asked if I was ready to pay for the item I had in my hand--and was ignored by three employees. I replaced the item on the store shelf where I found it and went across the street to their competitor and received the good manners, and intelligent behaviour, I was expecting.

  Pat Ball
4 years ago
Customer service is pretty bad. Dont waste your time unless you have no other choice. Ive been going to this same location for 5 years and it hasnt got any better. Good luck.

  Kasun De Alwis
7 years ago
Reason for 2 stars because of 2 employees. They don't greet regardless to the race. But one manager is really good and nice. I switched back to Highland Park store.