Mack Moross Garage
4.1 (32)
19100 Mack Ave, Grosse Pointe Farms, MI 48236
(313) 886-1040
myautovaluestore.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Simpson
2 months ago
It's usually straightforward to get a quick appointment with short lead time at this garage. They know what they are doing, even on German cars. They will tell it to you straight and do quality work. Prices are fair given the quality of work and quick turnaround. I recommend this shop for any type of car.
CHRIS PIKU
4 months ago
I m always impressed with the skill, quality and attitude from the mechanics. I complement the owner Chris Russell on hiring good and conscientious workers. I feel confident, having my work done at Mack Moross garage.
Lo W
3 years ago
I cannot say enough good things about this garage. The first time they helped me, I was walking past the garage to head into the gas station to try and find fix-a-flat. Chris, the owner, must have seen the distress on my face and asked if I needed help. He had me pull up and filled all my tires for free immediately, after offering to take the wheel off and fix the actual problem. I was in a rush, had my two daughters in the car, and had been dealing with this slow leak for a minute. Normally, I just filled it with a little more air and no big deal but this day the tire wouldn t cooperate for me and Chris swooped in and saved the day. My Trailblazer was due for many repairs so I promised to be back.Well, I ve had my Trailblazer back for a couple weeks now after sending it in as promised. Chris and his team have gone above and beyond. Not only did they do an excellent and thorough job on the larger repairs, they fixed the smaller issues (such as that slow leak) at no additional cost. It s like driving a new truck! My husband and I will only use Chris and the Mack Moross Garage from now on. We highly recommend if you are looking for quality work at an amazing turnaround for time Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Wheel alignment, Brakes, Oil change
MG Trout
3 months ago
I find them to be fairly priced and quick turnaround times.
Heidi Perez
7 months ago
Charged me $10 to blow out my sunroof drain hole. I didn t mind paying but that could ve been a freebie to gain a long term customer. Ijs
Shawn Nelson
4 years ago
No one likes major car repairs, but Chris made it as positive as it can be. I got same day service that was clear and concise. My wife s vehicle is now repaired and ready for a 1500 mile trip with her and my three kids to my family s farm next week. I highly recommend him and his shop.
Lisa Rousseau-Clark
2 years ago
Highly recommend! Chris called with an estimate for a brake line replacement at noon. It was done by 3pm! Professional, friendly and fair at Mack Moross garage. We found our new mechanic!!
A. Perkins
10 months ago
Chris was VERY RUDE while speaking to me! HE TOLD ME TO SERVICE MY CAR (*I had the part needed)THE COST WOULD BE $120.00 AN HOUR I TOOKit down the street & it COST ME 75.00
Stephen Cruise
4 years ago
`BULLY ALERT!! I went to this garage last week to have a tire put on the rim of a small garden tire it was a horrible experience. The mechanic damaged the rim putting the tire on, initially lied and denied they did the damage, subsequently the owner/manager Chris - did acknowledge they did the damage. But then I was subjected to a verbal assault and mocked by him for expecting them to install the tire without damaging the rim .makes no sense .terrible customer service. The owner is a bully and I sure don t recommend this place to anybody.
Paul r
3 years ago
Owner Chris Russell and team are a fantastic group of professionals with a common sense approach to getting repairs handled in a logical, timely and cost effective manner. Highly recommend!
Wanda Smith Eskridge
4 years ago
I left my keys. There one night. Next morning went to check. The cashier had them. Thank God. My favorite service station now
Fee Greene
2 years ago
Awesome, just had a bit of a wait. Chris was very professional, helpful, and informative!!
Nikki B
a year ago
Nice folks. Service was quick and convenient. Reasonably priced. No complaints
Chris G
3 years ago
Very trustworthy, great repair garage! Always professional and on time.
John Fodell
6 months ago
Best fast quality service
Lisa Maserati
4 years ago
This gas/service station is always amazing! Great friendly helpful employees. 5 stars!
Stephanie L
a year ago
Chris is super awful & will never ever get my business ever again.
Alex Schiff
2 years ago
A bit on the pricey side but they got the job done
Cherrelle Major
3 years ago
There is no where to wait while getting your vehicle service.
Heather Lockhart
2 years ago
Great service, great people, quick and knowledgeable!
K Steel
a year ago
Great Service NICE Workers
Tamika Styles
2 years ago
Very nice and knowledgeable..