Trevor Merren Auto
4.2 (108)
5535 S Greenville Rd, Greenville, MI 48838
(616) 754-6800
trevormerrenauto.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andre Sanford
2 months ago
Great used car dealer, plenty of stock vehicles to choose from. Friendly sales staff
alvin arntz
4 years ago
Great bunch of people to deal with and explain all about the car your buying.They all are very friendly and have a good sense of humor. and a special thanks to Brett Zander for the time he spent with me and the wife telling us all about the car we purchased .Thank you all at Trevor Merren Auto.
Brandon's Equipment Videos
a year ago
Even though I did not end up purchasing a vehicle from this car lot, I can say that I had a good experience here! I was searching for trucks to purchase and found a possible candidate at Trevor Merren. I worked with Todd and he was excellent about communicating with me and answering my questions. I told him that I would feel a lot more comfortable purchasing the truck if he could put it up on a lift for so that I could more easily inspect it, and he did! I have been shopping around at a lot of dealerships and car lots throughout the state, and these guys are definitely better than most.
Tim Sentz
2 months ago
Watch for crooked smiles regarding the "42 point inspection". Bring the vehicle to a trusted mechanic before purchase!!!
Rick Jensen
a year ago
Bought a used SUV. So far so good. I traded my manual transmission car for a suv with an auto transmission. I really like the car and have put on 300 miles. Haven't noticed any problems.I found the car on line and went to look at it. Absolutely no pressure from the sales staff. They offered me the figure I had wanted for my vehicle. A pleasant experiance. Todd was extremely helpful and on the ball.
Michael Guerra
2 years ago
Needed some paperwork from years back about our car warranty. Couldn t seem to find it, so I gave Todd a call. Not only did he find it. But he also went out of his way to take it to the mechanic. After telling him I live far. Great customer service deserves to be acknowledged. And Todd served me with nothing less. Thank you Todd! (P.s The car we purchased from him years ago has given us no issues whatsoever)
JAMIE Montero
a year ago
Do not waste your time or money on this dealership. Either location is a joke. I bought my vehicle from them back at the beginning of 2020. Right off the bat I had heating problems as well as no A/C. Took it in and they supposedly fixed it but nothing changed or was fixed. Still to this day in 2022 I have heat coming out of my passenger side when the A/C is on and cold air coming from my drivers side while the heat is on. That's just the beginning. The start of this year it started stalling on me and giving low oil pressure as well as check engine light. They asked me to bring it in so I did. They had it for almost two weeks and told me they couldn't figure out the problem nor did they do anything to my vehicle. They said they didn't even touch my heat and A/C. But as soon as I got the car back now all my car puts out is heat and it drives worse than it did before they had it. Even buying the extended warranty has done nothing for me nor have they tried to help me or make it right. They want to try and charge my warranty for something they needed to fix in the first place (as in my heat and A/C). THIS PLACE IS A JOKE!!!!
Eric
2 years ago
They are just kinda cheap, not straight up dirt bags, but I still wouldn t recommend them. My car got totaled a week before my wedding, so I needed to buy something fast. If I had had more time, I would have gone somewhere else.I never noticed the issue until a friend tried to readjust one of the headrests, only to discover that the headrest doesn t go with the car I bought. The grooves are on the inner side of the metal bar, and the plastic latch is on the outside (see picture). I now know that the only original headrest is on the drivers seat, none of the other three will stay up because of the above mentioned issue (this actually matters when you are tall).Also, when I purchased it they claimed it had never been smoked in, which it clearly had been. I figure they tell everyone that though
Kristina Stevens-Berry [she-her]
5 years ago
Good cars, great service and fair prices! We have bought 5 cars from Tony over the years and couldn t be more happy with each of them. I know I can trust him when it comes to the safety and quality of the car. When Chrysler wouldn t stand behind faulty/recalled parts that were just barely over the extended warranty miles, Tony went ABOVE and BEYOND to help us out, even when they didn t have to.
Chad Monroe
5 years ago
Bought a Ford Transit XLT from this lot. Great service and great deal. Easy to find. I let them handle the financing. They got me a great rate through a local credit union. I put zero down. The vehicle itself is perfect! So perfect service perfect vehicle perfect financing. What's not to like.
Fred Cowles
2 years ago
Always very easy to work with. No high pressure tactics here. They purchase quality vehicles to sell and as a result you can buy with confidence. Have purchased several cars from them and will continue to use them.
Tim Lenneman
4 years ago
We just bought our second vehicle from them, just want to thank Tom, Brett and Dan for making it easy and taking good care of us. We love the new Edge, and highly recommend you check them out for your next car, truck, SUV. Thanks again guys.
Beth Schwacha
4 years ago
What a great experience buying my new used car from Merren Auto. Brett Zander was so great to work with. Also thanks to Dan. I would recommend these guys to anyone looking for a new vehicle. Thank you Brett and Dan.
Michael Pearce
7 years ago
Been debating on posting this but about a month ago we were deciding on what vehicle to purchase. We stopped by here to look at one we had seen online. It was pretty much everything they said it was. Upon the rest drive I noticed that it has about 3/4 rank of gas, it drove decent, clean, runs good, etc. Well my wife decides that she wants to drive around for a little bit to think about purchasing the car. She decides she wants it so we go back to let the dealer know. We pulled up and he told me he was taking it to get it "cleaned up" for us. We did the paperwork, I paid in full with cash, and that was it. I told the wife I'd meet her at home. Once I got in the car I realized that the only thing they did to "clean it up" was wash the windshield with the price and they TOOK OUT ALMOST ALL OF THE GAS IN THE CAR! It showed 265 miles to empty when I drove it about an hour before, then 3 when I got in it after it was "cleaned up". Kinda left a sour taste in my mouth.
Wilbur Scott
9 years ago
Had to buy a vehicle last minute, and they had a good deal on a Suburban. I wouldn't drive that far again to buy another car (almost 2 hours), but they were low-pressure and easy to work with. Had to do around $500 in work on the vehicle the first week I owned it, but nothing unexpected.
Dennis Moody
6 years ago
Best place to buy used cars. Todd from Trevor Merren auto in greenville is the guy to see. Hes been there 20 years so he knows how to treat his costumers. Ive bought 5 vehicles from there over the years and never had a problem with them and if i did they made it right.
Christina Lang
10 months ago
Nice salesmen and not pushy.Excited to find the vehicle I want to purchase.
Adam Gene
8 years ago
Purchased a Silverado over a weekend from there a while ago, when I picked up on a Monday they took the Nerf bars off the truck and said they were never on it. I had pictures that proved they were. Then the salesman then said 'well 9 out of 10 people don't like them. So we took them off.' If I didn't want that particular truck I would have canceled the whole transaction, what a lying scumbag.
alex klemm
4 years ago
Dylan went out of his way to make this process as easy as possible. Very accommodating to work schedules. The financial manager, Dan was extremely knowledgeable and helpful. Definitely recommend buying from here!
Jason Borowka (frickenfantastic)
8 years ago
I recently purchased a 2013 Ford Mustang convertible, working with Tony at Randy Merren Auto. I feel like we made a fair deal, felt no pressure, and he even took care of a couple things I needed, even after the deal was done. I was happy with my experience and would not hesitate to shop here again in the future.
Rick Brandenburg
3 years ago
Great Experience. Salesperson was great. The staff was knowledgeable and friendly. Drove 2 hours and got the exact car I wanted. Highly recommend.
Malia Nemetz
3 years ago
It was a painless experience even in this BS lockdown!! Haha!I will seek them 1st for all my used car needs in the future. I was very satisfied with the car value, service, the salesman, the financing.
Tim Farrell
a year ago
Never had a salesman come out while looking at a car, but good selection of cars, good prices
Marianne Guthrie
6 years ago
What a great place. I've bought 2 cars here and they have the best service and great prices. They are willing to help you out if something is wrong with a car you bought there, as well.
Emily Devlin
4 years ago
Dylan was VERY helpful during the entire process of me purchasing my Chevy Cruze. I really appreciated how great he was. 10/10!!
Rachel Matthews
5 years ago
They were very friendly. The person I was working with was busy with another customer so the others stepped in and helped. I ended up purchasing the vehicle I went to look at!
Irene Ladra
6 years ago
Bought a car here, love the car and this place, had to have a couple fixes was covered 100% by warranty and they was quick, very friendly and helpful, would buy here again and have recommended to family and friends.
Mrs. Nicole Wyatt
a year ago
Dylan was awesome in helping us find our 2 cars. I would recommend this place to anyone
don spachman
4 years ago
Very helpful, friendly service. The salesperson answered all my questions. There was no pressure to buy. Also enjoyed a beautiful sunset from the parking lot
Sarah Boluyt
8 years ago
Test drove about a dozen cars and all had serious issues. Transmission slipping, steering bad, belts loose or the vehicle was just plain dead and we couldn't even drive it! So overpriced for junk cars.